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Volunteer Opportunities in Indianapolis

Volunteering at IU Health in Indianapolis

Thank you for your interest in Indiana University Health’s Volunteer Program.

Indianapolis locations include:  IU Health Methodist Hospital, IU Health University Hospital, IU Health Melvin & Bren Simon Cancer Center, Riley Hospital for Children and IU Health Neuroscience Center.

The volunteer application process may include multiple trips to our downtown Indianapolis location before you can actually begin your volunteer experience. Please look over the FAQ’s to determine which IU Health Indianapolis location is best for you.

Volunteers are assigned to their specific area of interest and in a location where their talents are utilized to best serve the overall need of our patients and guests. Position availability varies.

Volunteer opportunities IU Health Hospitals – Indianapolis Locations

Volunteers are one of Indiana University Health’s most valued resources. Currently, more than 1,300 volunteers give their time and talents to IU Health facilities in the downtown Indianapolis area. Volunteers provide comfort and assistance to patients and families throughout the healing process.

Volunteers work directly with patients and families as well as behind the scenes and strive to provide highly valued service and a positive patient experience. The environment is caring and healing; an environment of trust and respect. Volunteers also enjoy the opportunity to establish new friendships, develop new skills and experience training opportunities all while “making a difference” in the lives of others.

The following is a partial list of available service opportunities:

  • Student Nurse Program (Must be accepted by Emergency Department)
  • Administrative/Clerical
  • Inpatient and Outpatient
  • Spiritual
  • Cancer Center Resource Center
  • Pet Therapy (K-9 Good Citizen Required)
  • Hospice (Must complete hospice training program)
  • Sewing /Knitting Groups
  • Patient-Visitor Hospitality  Cart
  • Flower and Mail Delivery
  • Guide a Guest
  • Customer Service
  • Greeter
  • Coffee Service Greeter
  • Newborn Intensive Care – (NICU) Limited opportunities are available at NICU units. Eligibility requirements apply. Volunteers must complete service requirements at an entry level unit prior to a NICU placement.
  • Off Site placements available

Gifts of service and One time service projects

Service Project opportunities are open to groups whose members are over the age of 18. For more details,  please contact Volunteer Services at 317.962.0940.

FAQs

  • Who can volunteer

    Applicants over the age of 16 who can meet our requirements. Minimum commitment requirements may apply. Summer opportunities may be available for students ages 14 and 15.

  • What are the time commitments?

    Traditional volunteers are asked to make a commitment of 80 service hours. Students are asked to commit to a minimum of 50 service hours. Volunteer shifts are typically scheduled as a 4 hour  shift  per week.  Volunteers are asked to complete their initial assignments before requesting a change in assignment. 

  • What is the process to become a volunteer?

    Prospective volunteers must complete an application.  Upon receipt of the application Volunteer Services will then send an email explaining next steps.

    • Health Screen – Must be completed before the interview 
    • Interview – Scheduled with Volunteer Services
    • Background Check – Form completed at interview
    • Orientation /Start– Placement information
  • Do volunteers wear a uniform?

    Yes. Volunteers are required to wear red uniform jackets. All volunteers are required to dress in business casual attire. Specifically, khaki  or black slacks and black shoes.

  • Can I volunteer in more than one area?

    Yes. Once a volunteer has mastered details pertaining to their first assigned area and completed their initial commitment of hours,  an additional or new service area may be then be requested.

  • What volunteer shifts are available?

    Volunteer shifts vary depending on the service area. Generally shifts are available seven days a week. Our typical shift times are: 9am – 1pm, 1pm – 5pm, and 5pm to 8pm.  We have very limited weekend and evening opportunities available.

  • What can I expect at the volunteer orientation?

    A Volunteer Handbook is provided to each volunteer.  The handbook provides detailed information about the volunteer program. Policies and guidelines such as infection control, environmental safety, patient confidentiality / HIPPA are all  included. First day orientation will consist of a one-on-one meeting to review handbook content and facility details.

    Additionally, volunteers receive training at each newly assigned area. Training will include basic workplace instructions as well as unit specific information.

  • Where do I park?

    Parking is available at various designated IU Health lots located  near each hospital and provided at no cost to the volunteer.

  • Do you offer internships?

    Volunteer Services will assist, process and onboard non-paid interns with internship assignments that have been  pre-arranged through school advisors and or partnership programs.

  • What health requirements do I need to meet?

    The following required tests and steps must be completed before you are cleared to start volunteering: 

    • Tuberculosis (TB) — All volunteers are required to complete two-step TB testing. 
    • Immunization records – records of the following immunization must be provided at your Health Screen : 
      • 2 Measles/Mumps/Rubella (MMR) vaccines or positive titers. 
      • Varicella [chickenpox] titer or 2 vaccines 
      • Tetanus/diphtheria/pertussis vaccine (called Adacel or Tdap) 
      • Current flu vaccine required during flu season 
  • When are Volunteer Interviews offered?

    Interviews are by appointment and scheduled upon completion of the health screen. 

  • Volunteer opportunities at IU Health in Indianapolis:

    Guide a Guest

    Volunteers provide information, answer questions and proactively greet and welcome visitors.

    Guest Relations

    Volunteers are assigned to unit waiting rooms that are staffed by Guest Relations Associates.  Duties include answering questions, greeting and escorting patients

    This opportunity requires a positive, friendly attitude, good communication skills, self-motivation, ability to work independently, extensive walking, and a general sensitivity towards the appropriate patient-volunteer experience.

    Newborn Intensive Care Unit (NICU)

    Limited opportunities are available at NICU units. Eligibility requirements apply. Volunteers must complete service requirements at an entry level unit prior to a NICU placement.  

    Gift Service Projects/One Time Volunteers

    Service Project opportunities are open to groups whose members are over the age of 18. For more details, please contact Volunteer Services at 317.962.0940. 

Volunteer Story – Jerry Crowdus

“The personal rewards are countless, coupled with the opportunity to show gratefulness for life. Let your heart lead you to Indiana University Health and experience the pride that comes with adorning yourself with the bright red blazer and making a difference! It feels great!"