Contact Information
IU Health Arnett Hospital
5165 McCarty Ln Lafayette, IN 47905
General Inquiries 765.448.8000
Billing Questions 765.838.6168 877.863.8519

To schedule an appointment, call 765.448.8100 or 800.542.7818 Monday – Friday 7:30 am – 6 pm; Saturday and Sunday 7 am – 5 pm.

Please bring your insurance card and a list of your current medications. Payment of all co-pays, deductibles and/or coinsurance is due at the time of service.

General Inquiries

For information about Indiana University Health Arnett Hospital or Indiana University Health Arnett Physicians, please call 765.448.8000 or 800.899.8448.

If you are looking for a doctor or have questions about services, please call one of our patient referral nurses at 765.474.MyMD or email us at

If you have comments or feedback about the website, please contact us.

Send mail to:

Indiana University Health Arnett Hospital
PO Box 5545
Lafayette, IN 47903-5545

Billing Questions

Our customer service representatives are here to assist you with your financial questions. If you would like to speak to a service representative by phone, please call us Monday – Friday, 8 am – 5 pm. Our automated system is also available during business hours (have your patient account number available).

We provide financial counselors to help families who are in need of financial assistance. Our financial counselors can supply you with information regarding charity care or care at reduced rates. If you would like further information before leaving the hospital, please call us Monday – Friday, 8 am – 5 pm. Under Indiana regulations, you may be eligible for payment of all or part of your hospital bill. If you think you may be eligible for assistance, you can get information and an application by calling the number listed below.

Contact information for patient financial services is as follows:

Patient financial service mail should be addressed to the following:

  • Correspondence Mail: PO Box 7010, Indianapolis, IN 46207-7010
  • Hospital Patient Payment: PO Box 806048, Chicago, IL 60680-4121
  • Hospital Insurance Payment: 5346 Reliable Parkway, Chicago, IL 60686-0053
  • Provider Patient Payment: PO Box 6724, Chicago, IL 60680-6724
  • Provider Insurance Payment: 8016 Reliable Way, Chicago, IL 60686-0080


Questions and feedback can be sent to Indiana University Health through our Contact IU Health form.