Visitors

HOME for patients

Indiana University Health Arnett Hospital recognizes that family and friends are an essential part of the healing process; therefore, we have an open visitation policy, allowing visitors 24-hours a day. We encourage visitors to spend as much time in the room with your loved one as you deem beneficial, including overnight stays. To respect the individual needs of all patients, a hospital-wide quiet time begins at 8 pm.

On each floor, family retreats are available for family members to sit, reflect and relax while not at the bedside of their loved one. These retreats were specially designed with family in mind and are semi-private meaning that only those people with access to patient rooms will have access to this retreat. Each retreat has a television, refrigerator, coffee machine, lounge chairs and sink.

Children under 14 years of age visiting a patient care area must be continuously supervised by an adult.

When visiting your loved one, please keep in mind that handwashing is the best way to protect yourself and others from infection. You will notice handwashing stations and alcohol hand rub dispensers throughout the hospital for everyone to use. Please wash your hands before you touch the patient and each to time you re-enter the patient's room.

Welcome Center

At each entrance to IU Health Arnett, you will find a welcome center. The guest relations associates or volunteers at the welcome center offer a wealth of knowledge and can answer most questions about the hospital. From here you can also pick up information about hospital services including a visitor's guide. In addition, the guest relations associates at the welcome center can gather wheelchairs for visitors or address concerns, complaints or compliments that a guest may have. You can reach the welcome center at 765.838.5919.

Staying in Touch

Mail/Flower Delivery

Mail and flowers are delivered to patient rooms every day. Flowers for patients may be delivered to the Hospital's Main Welcome Center. Mail can be addressed to the patient c/o IU Health Arnett Hospital, 5165 McCarty Lane, Lafayette, IN 47905.

Cell Phones

IU Health Arnett Hospital is a cell phone friendly facility. However there may be a few areas of exception due to the use of special medical equipment. In these special circumstances, signs indicating "No Cell Phone Area" will be posted.

Internet

IU Health Arnett Hospital offers public wireless internet access throughout the hospital. In addition, internet jacks are located in all patient rooms and family zones.

Communication Assistance

Good communication and clear understanding are important in order to provide you with the care and services you need. Devices and language interpreter services are available to you at no cost. Please let us know of your specific needs so we may serve you better.

Safety Measures

Security

IU Health Arnett's security officers provide a secure and safe environment for patients, visitors, staff and volunteers. Please ask a staff member to contact a security staff member if you would like an escort to your vehicle.

Entrances

The main hospital entrance locks at 8:30 pm each evening. After this time all visitors must enter through the emergency department doors, which are open 24 hours a day.

Pediatric Safety

For the safety of our littlest patients, the pediatric, NICU and Mother/Baby units remain locked at all times. For admission, you must call the nurses' station and be able to provide the name of the patient you are visiting to gain access.

Employee, Physician and Volunteer Identification

All staff, physicians and volunteers who work at IU Health Arnett wear a name badge that identifies the person and department. Several departments have specialized badges for additional safety and security reasons.

Visitation Guidelines

Overnight Visitation

One adult guest may stay overnight with the patient.

Guests should observe quiet time beginning at 8 pm
Guests are expected to remain in the patient's room or in a designated waiting area.
Guests are permitted to use the patient's bathroom for toileting and showering.
Guests may eat with the patient in the room by using speed dial to call the restaurant and have food delivered.
Modest dress and footwear is required at all times.
Guests are responsible for their own valuables.

NICU Visitation

Both parents are welcome to stay overnight with the infant. Arrangements for overnight stay should be made with the nursing staff. Guests are asked to follow our overnight guidelines.
Parents will be given identification badges to wear. It is the parents' responsibility to wear the badges at all times to help staff identify appropriate visitors.
Parents may identify up to four other adults who will be allowed to visit the infant(s) when the mother or father cannot be present. These individuals will be required to wear an identification badge and present a photo ID.
No more than four individuals are allowed in the infant's room at one time.
Visitors should refrain from visiting the hospital if they have had a live virus vaccine within the last 24 hours, they or someone in their immediate family is being treated for TB or is suspected of recent exposure to TB, they have had a temperature greater than 99.9ºF in the last 24 hours, they have shingles, measles or chicken pox or they are suffering from any form of a cold, diarrhea or flu.

Siblings under 14 years of age may visit the patient under the following guidelines:

Siblings must be at least 2 years of age to visit a patient in the NICU.
Visit length should be kept to a short period of time (20 minutes) each day.
Each sibling under 14 years of age must present a complete immunization record prior to initial visit.

Each sibling must complete a health screening prior to each daily visit. Parents will be instructed on how to complete the health screening for siblings.

Pediatrics Visitation

Both parents are welcome to stay overnight with their child. Arrangements for overnight stay should be made with the nursing staff. Guests are asked to follow our overnight guidelines.
Parents will be given identification badges to wear. It is the parents' responsibility to wear the badges at all times to help staff identify appropriate visitors.
Visitors should refrain from visiting the hospital if they have had a live virus vaccine within the last 24 hours, they or someone in their immediate family is being treated for TB or is suspected of recent exposure to TB, they have had a temperature greater than 99.9 F in the last 24 hours, they have shingles, measles or chicken pox or they are suffering from any form of a cold, diarrhea or flu.