Patient Rights & Responsibilities
As an Indiana University Health Arnett Hospital patient, you have rights and responsibilities toward yourself and your healthcare team. Please read the State law recommendations carefully so that we are able to provide you with exceptional care during your hospital stay.
The Patient (or his/her representative, as allowed under State law) has the Right:
- To prompt resolution of his/her grievances, complaints and recommendations without coercion, discrimination or retaliation
- To participate in the development and implementation of his/her plan of care, as is medically appropriate. This includes the right to participate in the plan of care for pain assessment and pain management.
- To make informed decisions regarding his/her care. This includes the right of being informed of his/her health status, of anticipated and unanticipated care outcomes, being involved in healthcare planning and treatment, and being able to request medically appropriate care or to refuse such care.
- To rescind consent prior to the procedure.
- To accept or refuse medical or surgical treatment, including foregoing or withdrawing life-sustaining treatment or withholding resuscitative services, in accordance with law and regulation.
- To formulate advance directives and to have hospital staff and practitioners who provide care comply with these directives, in accordance with Federal and State Patient Self-Determination Act(s).
- To have a family member or representative of his/her choice and his/her own physician notified promptly of admission into the hospital.
- To have his/her cultural, psychosocial, spiritual, and personal values, beliefs, and preferences respected.
- To receive care in a safe, secure, and supportive setting and to have access to appropriate protective and advocacy services.
- To be free from mental, physical, sexual, and verbal abuse, neglect and exploitation.
- To personal privacy and dignity, and to confidentiality of his/her clinical records.
- To access, request amendment to, and receive an accounting of disclosures regarding his/her own health information, within a reasonable time frame, as permitted under current federal and state law.
- To be free from restraint or seclusion not medically necessary or that are imposed as a means of coercion, discipline, convenience, or retaliation by staff.
- To reasonable access to care regardless of race, religion, sex, sexual orientation, ethnicity, age, handicap, medical condition, financial status or disability, within the limits of organizational resources.
- To know the identity and professional status of persons who provide care; to know which physician is primarily responsible for the care; and to know the reasons for any proposed change in the professional staff responsible for his/her care.
- To be fully informed of and consent to or refuse to participate in any unusual, experimental or research project without jeopardizing access to medically appropriate care.
- To be informed of the source of the facility's reimbursement for his/her services and of any limitations, which may be placed upon his/her care.
- To request, at his/her own expense if necessary, consultation with additional professionals.
- To receive an explanation of the need for transfer to another unit or to an accepting and appropriate facility if that becomes necessary. Such explanation should include the alternative to transfer.
- To know the relationship(s) of the facility to other persons or organizations participating in the provision of his/her care.
- To be fully informed regarding organ and/or tissue donation.
- To be informed regarding the cost, itemized when possible, of services rendered within a reasonable period of time.
The Patient (or his/her representative, as allowed under State law) has the Responsibility:
- To provide accurate and complete information about present complaints, past illnesses, hospitalization, medications, and other matters relating to their health.
- To report perceived risks in their care and unexpected changes in their conditions.
- To provide feedback about service needs and expectations.
- To ask questions when they do not understand their care, treatment, and service or what they are expected to do.
- To follow the care, treatment, and service plans developed and to express concerns about their ability to follow the proposed care plan or course of care, treatment, and services; and to participate in resolving dilemmas about care, treatment, and services.
- To accept responsibility for the consequences and outcomes if they do not follow the care, treatment, and service plan.
- To follow all hospital and organizational rules and regulations.
- To be considerate of the rights of others' rights and property, including, other patients, families, and hospital staff.
- To assume responsibility for the loss or damage of personal property that is not turned over to the hospital for safekeeping during the admission.
- To fulfill the financial obligation of his/her healthcare; to be prompt in asking questions concerning the bill; and for making financial arrangements and/or seek financial assistance if needed, for payment of the hospital bill.
- To keep scheduled appointments.
- To advise the healthcare staff of special accommodations and communication assistance needs which may be indicated to facilitate the health care experience.