Patient Rights & Responsibilities

As an Indiana University Health Arnett Hospital patient, you have rights and responsibilities toward yourself and your healthcare team. Please read the State law recommendations carefully so that we are able to provide you with exceptional care during your hospital stay.

The Patient (or his/her representative, as allowed under State law) has the Right:

  • To participate in the development and implementation of the plan of care, as is medically appropriate. This includes the right to have pain treated as effectively as possible.
  • To make informed decisions regarding care. This includes being informed of health status, anticipated and unanticipated care outcomes, involvement in health care planning and treatment, and being able to request medically appropriate care or to refuse such care.
  • To formulate advance directives and have hospital staff and practitioners who provide care comply with these directives, in accordance with Federal and State Patient Self-Determination Act(s).
  • To have a family member or representative of his/her choice and his/her own physician notified promptly of admission into the hospital.
  • To personal privacy, dignity, and confidentiality of clinical information and records.
  • To receive care in a safe, secure, and supportive setting
  • To be free from all forms of abuse, harassment, and exploitation.
  • To access information contained in clinical records within a reasonable time frame.
  • To be free from restraint or seclusion not medically necessary or imposed as a means of coercion, discipline, convenience, or retaliation by staff.
  • To be fully informed and consent to or refuse to participate in any unusual, experimental or research project without jeopardizing access to medically appropriate care.
  • To know the identity and professional status of persons providing care.
  • To know which physician is primarily responsible for care and to know the reasons for any proposed change in the professional staff responsible for care.
  • To know the reasons for transfer either within or outside the hospital, including an explanation of alternatives to the transfer.
  • To know the relationship(s) of the hospital to other persons or organizations participating in the provision of his/her care.
  • To access the cost, itemized when possible, of services rendered within a reasonable time period.
  • To be informed of the source of the facility’s reimbursement for services and of any limitations which may be placed upon care.
  • To consent to receive visitors whom he/she designates, with thorough explanation of any clinically necessary restrictions or limitations.
  • To have family give informed consent for donation of organ and tissues.

The Patient (or his/her representative, as allowed under State law) has the Responsibility:

  • To provide accurate and complete information about present complaints, past illnesses, hospitalization, medications, and other matters relating to their health.
  • To report perceived risks in their care and unexpected changes in their conditions.
  • To provide feedback about service needs and expectations.
  • To ask questions when they do not understand their care, treatment, and service or what they are expected to do.
  • To follow the care, treatment, and service plans developed and to express concerns about their ability to follow the proposed care plan or course of care, treatment, and services; and to participate in resolving dilemmas about care, treatment, and services.
  • To accept responsibility for the consequences and outcomes if they do not follow the care, treatment, and service plan.
  • To follow all hospital and organizational rules and regulations.
  • To be considerate of the rights of others' rights and property, including, other patients, families, and hospital staff.
  • To assume responsibility for the loss or damage of personal property that is not turned over to the hospital for safekeeping during the admission.
  • To fulfill the financial obligation of his/her healthcare; to be prompt in asking questions concerning the bill; and for making financial arrangements and/or seek financial assistance if needed, for payment of the hospital bill.
  • To keep scheduled appointments.
  • To advise the healthcare staff of special accommodations and communication assistance needs which may be indicated to facilitate the health care experience.