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Family and Guest Visiting

Our healthcare team understands that having family (defined as blood relatives, spouse/partner of different-sex or same-sex couples, biological or adoptive parents, adult caregivers of patient or children, and/or significant others) and friends around is important to the healing process. Your family is welcome anytime, but we do ask guests to follow the guidelines below.

For more information or to check on the status of your loved one, call 765.747.3111.

When can guests visit?

Hours are different for each unit, so you are welcome to call 765.747.3111 for specific visiting hours on a unit. Please note that these may change based on a patient’s condition or scheduled tests. There may be special guidelines for coming or staying after 9 pm.

Can children come?

In general, it is a good idea to check with a guest relations team member before bringing a child as a visitor. Children younger than 14 years must be accompanied by an adult other than the patient at all times. Some units may require health screens or have other limitations on children visiting.

If someone is sick, can they visit?

For your protection, people should not visit if they are sick, especially if they have a sore throat, cold or fever.

Is smoking allowed?

All IU Health facilities are smoke-free. For the safety of everyone, smoking is not allowed in any IU Health building or on the grounds.

What is IU Health’s alcohol and drug policy?

All IU Health facilities are alcohol and drug-free.

What is the IU Health firearm policy?

It is the policy of Indiana University Health that no one, other than IU Health Security Officers or on-duty Law Enforcement Officers, carry or have in their possession a firearm or weapon while in a IU Health facility. Law enforcement officers should check in with IU Health Security if they plan to carry on premises.

Dine with a Patient

At Indiana University Health Ball Memorial Hospital, family members and guests are welcome to order a meal and dine with you in your room. To order a guest meal, please visit the IU Health Ball Memorial Hospital cafeteria.

IU Health Ball Memorial Hospital Cafeteria
Features an assortment of fresh and healthy food prepared daily by IU Health chefs.
Located on the ground floor of the hospital.

Open Daily:

  • 6:30 am - 10 am (Breakfast)
  • 11 am - 1:30 pm (Lunch)
  • 11 am - 7 pm (Grill & Snacks)
  • 5:30 pm - 7 pm (Dinner)