New Billing System: My IU Health Billing Services

For service dates on or after January 1, 2015 online billing is now accessed through My IU Health. To make a payment, please select the appropriate red button below.

Please select a payment system below based on the date of service on your bill.

My Service Date was Before January 1, 2015

IU Health Bloomington Hospital Billing

Make a payment on an IU Health Bloomington Hospital bill with a service date before January 1, 2015.

Hospital Billing
IU Health Behavioral Health

Make a payment on an IU Health Bloomington Behavioral Health bill with a service date before January 1, 2015.

Behavioral Health Billing

My Service Date was On or After January 1, 2015

IU Health Bloomington Hospital Billing

My IU Health Billing Services allows you to manage your online payments, view billing statments and balances, request itemized bills, and much more.

Sign In Or Create An Account

My IU Health QUICK PAY offers an easy and secure method to pay bills online without creating a My IU Health account.

Pay With Quick Pay

Indiana University Health is committed to helping patients address their financial concerns and questions. We're ready to help address any issue you may have with your statement or invoice, from answering questions about your bill to helping you understand what charges are covered by your insurance.

Phone Services

Click here for phone service information

With our 24-hour automated phone services, you can navigate a variety of touch-tone menus to pay your bill, check your balance, update your information or speak to a customer service representative.

Before calling, please have your account number available. Your account number can be found in the upper left hand corner of the statement you received in the mail.

Automated Phone Service Options

Before speaking to a Customer Service Representative you will be guided through a short information gathering process.

Speak with a customer service representative

To speak to a customer service representative once finished with the information gathering process press the number 9 on your telephone keypad.

IU Health Patient Financial Services Customer Service Representatives are available: Monday – Friday, excluding all major holidays, 8 am – 7 pm, ET

Phone Information

In the Indianapolis area:


Outside Indianapolis:


Select Preferred Language
  • Press 1 for English.
  • Press 2 for Spanish.
Main Menu
  • Press 1 to pay by credit card.
  • Press 2 to pay by electronic check.
  • Press 3 to update your insurance information.
  • Press 4 to update your phone number or your mailing address.
  • Press 5 to request a copy of your last statement or to request an itemized statement.
  • Press 6 for information regarding Financial Assistance.
  • Press 9 to speak to a Representative.
  • Press * for information regarding your Consolidated Patient Statement.
  • Press # to hear these options again.

Other Billing Systems

Make a payment on an IU Health Home Health & Hospice, IU Health Home Medical Equipment or IU Health Hospice bill.