Support Services
Education
- Nursing & Patient Care Education
Expand/Collapse
- Health Sciences Education
Expand/Collapse
- Pharmacy Residency Programs
Expand/Collapse
- Physician Education
Expand/Collapse
- Informatics & Business Education
Expand/Collapse
- Leadership Education
- Clinical Pastoral Education
- Community, Wellness & Patient Education
- Learning Resources
Expand/Collapse
- Learning Alliance Framework
Expand/Collapse
- Location & Contact Information
Expand/Collapse
Several educational support services provide expertise and resources to assist IU Health educators and learners in achieving their goals. Support service teams meet on a regular basis to coordinate efforts and link activities with IU Health departments such as Information Services, Marketing and Corporate Communications, Government Affairs, Quality Improvement, and Grants Administration. Support services are cost effective because all centers can access the resource without having to contract the service to a vendor.
On this page:
Educational Evaluation Metrics
Educational Innovation and Development
Educational Marketing and Communications
Educator Development
Financial Aid
Grants and Revenue
Instructional Technology
Library Services
Educational Evaluation Metrics
It is Educational Evaluation Metrics' role to:
- Collaborate with the Indiana Univeristy Health Learning Alliance Administrative Council, CLA Operations Council, and Centers to conduct learning needs assessments among stakeholder groups
- Facilitate the use of the needs assessment findings in the planning of new educational offerings or in revising existing offerings
- Design and implement a system to monitor and evaluate educational outcomes on an on-going basis
- Collect and analyze outcome data and issue reports to stakeholders
- Incorporate the PDSA approach to improving the quality, timeliness, and accessibility of education at IU Health
Educational Innovation and Development
It is Educational Innovation and Development's role to:
- Encourage and support IU Health educators in conducting educational research, publishing findings, presenting conference papers, and authoring articles, reports, and textbooks
- Link with Center educators, IU Health administrators and managers, and other stakeholders to provide educational consultation for selecting, designing, and developing optimal strategies to meet learning needs
- Design and develop curricula for on-line and classroom-based educational offerings as requested by Centers or individual educational units
- Maintain a secure electronic curriculum bank to facilitate the preservation and appropriate sharing of curricula material
- Design and develop multimedia instructional materials and courses including web-based training modules, self-instructional units, videotapes, etc.
- Monitor, promote, and implement best practices in healthcare education
- Research and develop state-of-the-art learning methodologies that lead to optimum educational outcomes
Educational Marketing and Communications
It is Educational Marketing and Communications' role to:
- Develop and promote a common "brand" for education at IU Health
- Promote awareness of the IU Health Learning Alliance, its offerings and its benefits to stakeholders
- Provide a central repository and point of access for all educational offerings
- Provide a centralized system to register for educational offerings
- Announce and promote special educational events
- Report "success stories" and educational outcomes to demonstrate the benefit of education at IU Health
- Support recruitment of students for educational programs
- Support recruit of participants for workshops, classes, seminars, etc.
Educator Development
It is Educator Development's role to:
- Establish an "Educator Forum" similar to Management and Leaders Forum
- Conduct regular meetings for all IU Health employees who function in teaching roles
- Facilitate interaction among IU Health educators to enhance collegiality and the sharing of knowledge, expertise, instructional strategies and resources
- Provide developmental opportunities to enhance the competencies of educators
- Implement a mechanism to orient, train and mentor new educators
- Encourage communication and collaboration among educators to reduce the negative impact of organizational and professional silos
Financial Aid
It is Financial Aid's role to:
- Monitor the projected labor needs of designated IU Health departments
- Identify specific needs for student financial aid to support labor projections
- Provide a centralized approach to soliciting, securing and awarding funds for student loans, scholarships and other financial aid
- Implement and enforce policies and procedures for financial aid and work commitments
- Publicize the availability of financial aid and how to apply
- Facilitate financial aid record-keeping, tracking of work commitment fulfillment and collections
- Ensure compliance with IU Health corporate requirements relating to educational assistance, issuing award checks via payroll, employee taxable income, etc.
Explore financial aid options at IU Health.
Grants and Revenue
It is Grants and Revenue's role to:
- Provide support for educators and other parties interested in seeking external funding via grants, contracts and the marketing and sales of products and services
- Monitor and track "who" is applying to "which" funding source for "what" types of funds so that efforts are coordinated
- Monitor grant opportunities and forward the information to the appropriate center representatives
- Match experienced grant writers and grant project coordinators with novice grant seekers and grant project coordinators
- Establish policies, procedures, and incentives to encourage and support IU Health faculty and staff in designing, developing and marketing educational products and services to generate new sources of revenue
- Facilitate corporate policies and procedures to address copyrights, patents and intellectual property rights issues and regulations
Instructional Technology
It is Instructional Technology's role to:
- Establish corporate-wide standards and compliance requirements for instructional technology and software applications
- Interface with eLMS technology, IU Health Pulse, IU Health Internet sites, Lawson and miki
- Ensure effective and timely maintenance of instructional technology
- Coordinate technology enhancements and development
- Enhance linkages between medical media services and educational units
- Provide consultation to departments and educators regarding instructional technology issues
Library Services
It is Library Services's role to:
- Provide library support for the IU Health Learning Alliance and learning centers
- Link library services with corporate learning goals
- Promote currently available library resources
- Secure new and additional library resources as needed
- Provide consultation to learning center staff to assist with library needs