Make Your Stay Easier

Convenient Services & Amenities

At Indiana University Health Frankfort Hospital, our goal is to do everything we can to make you and your guests feel safe and comfortable while you are in our care. Below are some of the many services available to you and your family during your stay.

Wheelchairs

Our team of guest relations representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our caregivers for assistance or visit the nearest Welcome Desk.

Places to Eat in the Hospital

We know that good nutrition helps heal the body, so there are a variety of dining options available for patients, families and guests at IU Health Frankfort Hospital.

With IU Health Frankfort Hospital’s room service, you can choose daily what and when you want to eat. You may order meals from a menu that includes many delicious and healthy choices, all freshly prepared by IU Health Frankfort Hospital chefs.

Similar to hotel room service, you choose from a menu and then dial ext. 3555 from your hospital room phone. A member of our food and nutrition team will place the order and confirm any diet restrictions. Then, your meal is delivered directly to you, usually within 45 minutes of the order.

A complimentary meal tray is provided for the caregiver of hospitalized infants and children up to age 12. Guests may purchase meal vouchers in the Garden Café then order a tray through Room Service to have the tray sent to your room.

IU Health Frankfort Hospital Room Service
Room Service:
6:30 am – 6 pm daily

Internet Services

IU Health Frankfort Hospital is pleased to provide free Wi-Fi for you and your visitors. The wireless network is available 24/7 in all areas of our hospital. Please note that IU Health cannot provide technical help for your device or help you connect to the network.

Mail Services

Incoming Mail
Patients may receive mail while staying at IU Health Frankfort Hospital. Anyone who sends mail to a patient should address the envelope as follows:

Patient name, unit and room number
IU Health Frankfort Hospital
1300 S. Jackson St
Frankfort, IN 46041

If you receive mail after you leave, we will forward it to your home address.

Deliveries

Flowers and gifts may be delivered to the Welcome Desk just inside the main entrance at IU Health Frankfort Hospital. Latex deliveries will not be accepted. Hospital volunteers deliver these items on weekdays to patient rooms.

Hours for Accepting Deliveries
Monday through Friday, 8 am – 5 pm

Deliveries for Non-Disclosure Patients
Some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot say that you are a patient at the hospital. However, if a florist has your hospital room number, we can accept flower deliveries and bring them to your room.

Tell Us About Your Experience

Listening to our patients and their families helps us understand their experiences at IU Health hospitals so we can serve them even better. We encourage patients and their families to take a moment to provide feedback and suggestions for how we could improve our service.