- Quality of Care
- In the Community
- Mission, Vision, Values
- Awards & Accolades
- The Goshen Area
- Volunteer Opportunities
- Community Wellness & Education
- Nursing Program
Volunteering at IU Health Goshen Hospital
Since the beginning, volunteers have played a critical role in healthcare organizations, including Indiana University Health Goshen Hospital. By donating their time and talents, volunteers make it possible for the hospital to provide valuable services to our patients. Volunteers also serve as an important bridge between the community and the hospital. We invite you to join this admirable group of community residents.
In complementing the mission of IU Health Goshen Hospital, volunteers directly affect patients by adding a personal touch to their care, giving compassionate guidance to families, providing ancillary services to staff and promoting the hospital’s excellence in the community.
Volunteer service areas
Red Coat Volunteers—Assist the Information Desk and visitors in the main and outpatient lobbies. They also escort admissions to their appropriate units and deliver daily newspapers and schedules. In addition, they provide directions at the elevators and in the Outpatient Registration area.
Maple Corner Gift Shop Volunteers—Manage, staff and operate the gift shop, providing an important service to our patients, visitors and hospital personnel. The profits from the gift shop are used to enhance patient care at the hospital. The gift shop is a project of the IU Health Goshen Hospital Auxiliary.
Information Desk Volunteers—Help direct visitors to specific areas and generally serve as receptionists. The Red Coat and Information Desk volunteers work as a team in this area.
Patient Services Volunteers—Responsible for delivery of patient mail and flowers, as well as the care of patient flowers and plants.
Hospice Care Partners—Provide emotional, physical and spiritual support to terminally ill patients and their families. Volunteers are part of the interdisciplinary team that provides care in the home as long as the patient and family desire.
Surgery Waiting Area Receptionist Volunteers—Serve as liaisons between surgery, recovery and families waiting for surgical patients.
Lifeline Volunteers—Place and maintain equipment for Lifeline, an emergency response system placed in homes of older or disabled persons throughout Goshen and surrounding communities.
Special Services Volunteers—Provide a variety of assistance to various hospital departments, including temporary assistance and long-term clerical assistance, according to the department’s request. Some Special Services Volunteers assist in imaging, medical records, human resources and finance.
Cardiac Rehabilitation Volunteers—Used in several capacities. In the Cardiac Rehabilitation Exercise Program, volunteers assist heart patients in a controlled exercise program. Volunteers also provide education, fellowship and support to both patients and their families. Registered nurses are used for the outpatient morning walk program held at Goshen College. A monthly newsletter is prepared for the Cardiac Club by a volunteer. Volunteers also assist the dietitian with the cardiac cooking class held quarterly.
Children’s Tour Volunteers—Specially trained to conduct tours for children in nursery school through sixth grade. The volunteer and the classroom teacher plan a special tour that reinforces classroom study and familiarizes the children with the hospital.
Emergency Room Volunteers—Specially trained to help within this highly sensitive area. These volunteers serve as a communication liaison between the families of emergency patients and the Emergency Room physicians and nursing personnel. They strive to alleviate the anxiety of families and to provide other immediate services as appropriate.
Library Volunteers—Help distribute magazines throughout hospital waiting rooms.
Pre-Surgical Puppet Therapy Volunteers—Specially trained to prepare children age 3-10 for surgery through the use of a video, hand puppets and role-playing. Parents of children scheduled for surgery are informed of this service through their physician and pre-admission contact. Arrangements are made through the admission registrar.
On-Call Chaplains and Spiritual Care Visitors—Screened, trained and scheduled by the IU Health Goshen Hospital chaplain. These volunteers provide spiritual care and emotional support to patients and their families.
Substitute Volunteers—Trained in one or more volunteer areas and fill in for regularly scheduled volunteers who are unable to cover their shifts. This provides great flexibility for the individual who does not wish to be tied down to a specific day or time.
Center For Cancer Care Volunteers—Varied opportunities, including medical/surgical exam room, hostess/patient and family, infusion room and radiation oncology.
Pet Partners Volunteers—Provide pet visitation to hospital patients on a weekly basis. All pets are certified through the Delta Society. Volunteers and pets provide caring support and socialization for patients on all hospital units.
Goshen Hospital Auxiliary
The Goshen Hospital Auxiliary is an organization of men and women volunteers who provide valuable services to the hospital. The Auxiliary sponsors a number of projects and fundraising events throughout the year. Profits generated from events as well as through the Maple Corner Gift Shoppe are returned to the hospital and community in the form of donated equipment, scholarships, community wellness programs, and financial assistance to hospital departments with special requests.
The Auxiliary has donated equipment in excess of one million dollars in value. Recent donations include: Pediatric Rehab Equipment ($6,000), Newborn Bassinets ($10,000), Hospital Chapel ($160,000), Video Bronchoscope ($57,000), Infusion Chairs and Exam Rooms for Goshen Center for Cancer Care ($57,000), as well as funds to assist patients with financial burdens. The Auxiliary also supports the future of healthcare workers by awarding $33,000 in scholarships since 2010 to area high school seniors who plan to pursue a healthcare career.
The Goshen Hospital Auxiliary supports wellness initiatives in the community such as: Simulation Manikin for educational training ($5,000), diabetes support group materials at Lincoln Avenue Healthcare ($2,500), breast cancer patient totes ($4,000), and support for the first annual Metastatic Cancer Patient Retreat ($4,000).
The Auxiliary has committed to donating $75,000 over the next three years to support the Maple City Healthcare Center project.
Volunteers are welcome to join the Auxiliary at any time during the year. Membership dues are $5 annually, payable by check or cash in the Volunteer Office. Membership dues help fund Association dues and general expenses, as well as future contributions of specialized items and equipment. Auxilians also have added benefits! All members receive a discount on select merchandise in the Maple Corner Gift Shoppe.
For more information about volunteering, contact us at 574.364.2633.