IU Health Goshen Center for Cancer Care

Because Quality Matters

At Indiana University Health Goshen Center for Cancer Care, our endless pursuit of excellence is a consistent measure of the promise we make to our patients – to do everything possible to treat the whole person, not just the cancer. We hold ourselves to higher standards for treatment options, as well as technology. And we do it all so that each patient receives the most complete physical, emotional and spiritual care possible.

High standards for clinical performance

IU Health Goshen Center for Cancer Care received three-year accreditation by the Commission on Cancer® (CoC) of the American College of Surgeons in 2013. This national accreditation recognizes that IU Health Goshen Center for Cancer Care complies with established CoC standards. It also affirms our voluntary commitment to provide the best in cancer diagnosis and treatment.

Quality measures from nationally acclaimed programs, such as the CoC and the National Quality Forum (NQF), assess the level of care our oncologists provide to our patients, based on recommendations for optimal outcomes. IU Health Goshen Center for Cancer Care surpasses state and national averages for these benchmarks.

As a patient of our cancer center, you can be assured that you receive:

  • Quality care close to home.
  • Comprehensive care through a range of state-of-the-art services and equipment.
  • A multi-disciplinary, team approach to coordinate the best cancer treatment options available.
  • Access to cancer-related information and education.
  • Ongoing monitoring and improvement of care.
  • Assessment of treatment planning based on evidence-based national treatment guidelines.
  • Information about clinical trials and new treatment options.
  • Follow-up care at the completion of treatment, including a survivorship care plan.
  • A cancer registry that collects data on cancer type, stage and treatment results, and offers lifelong patient follow-up.

As an accredited facility, we report cancer patient data to the National Cancer Data Base (NCDB), a program of the CoC and American Cancer Society. The data case currently contains patient demographics, tumor characteristics, treatment and outcomes information for nearly 28 million cancer patients diagnosed and treated in the U.S. since 1985. This accounts for about 75 percent of newly diagnosed cancer cases in the U.S. each year.

This data is regularly used for research, to monitor and improve the quality of care delivered in accredited facilities, and to create and update educational interventions in the community.

To learn more about the NCDB, click here.

Patient satisfaction with quality of care

At IU Health Goshen Center for Cancer Care, we know our patients are the ultimate appraisers of our quality. In national comparisons over the past four years, our patient satisfaction scores consistently rank at or above the 95th percentile, as reported by Press Ganey, a partner to nearly 40 percent of U.S. hospitals and a leader in healthcare improvement.

While we take pride in these scores, it doesn’t mean we rest on our laurels. At IU Health Goshen Center for Cancer Care, it’s our promise to do everything possible to heal every aspect of every patient with cancer. And we promise to keep doing that in ways that truly exceed your expectations.

Best in patient care

IU Health Goshen Hospital, a partner of IU Health Goshen Center for Cancer Care, has achieved and sustained superior quality scores that surpass other regional hospitals, benefiting our patients and the community. The scores are based on objective, standardized data as reported by all hospitals to the U.S. government, not subjective measures as sometimes presented by hospitals. By embracing the vision of achieving excellence in everything we do and settling for nothing less, we deliver on our commitment to provide superior patient care and satisfaction.

These comparative data are made public by the Centers for Medicare & Medicaid Services (CMS) to assist you in selecting the best in hospital quality and care. On the Hospital Compare website, you can compare quality of care for hospitals using 25 criteria within the core quality of care measures related to heart attack, heart failure, pneumonia and surgical procedures. Hospital Compare is created by the efforts of CMS, the Department of Health and Human Services and other members of the Hospital Quality Alliance (HQA).