Billing

Online Bill Pay Benefits

In our continued efforts to provide the best customer experience, Indiana University Health La Porte Hospital is pleased to offer convenient online bill pay options, allowing you to manage your personal healthcare finances digitally while saving you time and money.

Benefits include the ability to:

  • Make payments online 24 hours a day, seven days a week
  • View your bills and pay part of them or all of them at one time
  • Utilize a secured website
  • View a full version of your statement
  • See your payment history and balance
  • Choose your preferred method of receiving statements
  • Save checks, stamps and time

Pay Your Hospital Bill with IU Health La Porte Hospital

Make a payment without enrolling in ePayments. Pay your IU Health La Porte Hospital bill online now!

Enroll in ePayments to access your statements online, pay your hospital bill and view all of your accounts.
Customer Console

If you have any questions or need assistance, please contact Patient Accounts at 219.326.2310 or toll-free at 800.235.6204, ext. 2310.

Pay Your Physician Bill with IU Health La Porte Physicians

IU Health La Porte Physicians offers a service called the Patient Portal. This is a secure web-based, self-service feature that allows you to pay your physician bills online.

Pay your IU Health La Porte Physicians bill online now!

Financial Assistance

As an added benefit, we offer many options to assist our patients with financial responsibilities within their budgeted means. One of our financial counselors would be happy to explain the many resources available to you, including our 12-month interest free loans from HELP Financial Corp. Call today to see if you qualify for any of our financial assistance programs.

View the HELP brochure
View Frequently Asked Questions

You may contact Hospital Patient Financial Services directly at 219.326.2310. For Physician Patient Financial Services, please contact 219.326.2312.

Financial Counselors

Indiana University Health La Porte Hospital’s financial counselors are ready and willing to help patients find the resources they need to pay their hospital bills when times get tough.

Financial counselors offer one-on-one, customized assistance to all patients in need of healthcare financial guidance. The service is offered free to all patients, regardless if they do or do not have health insurance. Patients who are having trouble paying their medical bills may not know where to turn. Many may not even know IU Health La Porte Hospital is available to help.

The counselors ask patients a series of questions about their income, assets, employment status, number of children, etc. Based on the answers, they will find which financing option the patient qualifies for, including: Medicaid, Healthy Indiana Plan (HIP), our Financial Assistance program, payment arrangements or other options.

No matter the circumstances, financial counselors will find an option for each individual. IU Health La Porte Hospital wants to make a difference in patients’ lives and take the financial burden off of them.

Answers to Your Questions
IU Health La Porte Hospital financial counselors don’t stop there. They answer any financial questions the patient may have and explain each step of the process for the patient, offering guidance on how to fill out an application, what paperwork is needed and what deadlines to meet.

The counselors look at each individual’s financial situation and determine how they can best be of assistance to the patient. The assistance is a blessing for patients who are stressed or confused. Bills can easily pile up and become overwhelming, causing the patient to become anxious. The counselors all agree that it is a blessing to see the patient’s demeanor change to the positive before they leave the office.

At IU Health La Porte Hospital, patients are treated with compassion and looked at as human beings and not as dollar signs, creating a win-win situation or solution that works for everyone.
IU Health La Porte Hospital’s mission is to offer the best patient experience possible.

Contact Us
If you have questions about your bill, visit a financial counselor in-person from 9 am – 5:30 pm, Monday through Friday. They are located just off the Registration area and can be accessed through the Information Desk or through the Registration desk.

Schedule an appointment by calling 219.326.2695 or 219.326.2310.