Arrival
Entrances
Indiana University Health North Hospital has four main entrances. Three of these entrances feed into the grand atrium and will allow you the opportunity to easily find where you are going. However, one entrance may be closer for you to enter depending on the reason for your visit.
IU Health North Hospital Medical Offices Entrance (West Entrance)
The IU Health North Hospital Medical Offices entrance is behind the oval-shaped parking lot immediately seen when turning off Illinois St. on the west side of IU Health North Hospital. The parking lot can be accessed by turning either left or right once on the IU Health North Hospital campus. All visitors that have an appointment with a physician in our IU Health North Hospital Medical Offices, are receiving a treatment at Ology, are submitting an application to human resources or meeting in the administration offices are encouraged to use this entrance.
Women's and Children's Services Entrance (South Entrance)
The women's and children's services entrance is located on the south side of IU Health North Hospital and is the best entrance for women who are delivering. The maternity express elevator will automatically bring visitors to the labor, delivery & recovery unit. Visitors who have appointments in women's diagnostics, pre-admission testing, express diagnostics or who want to shop at Expressions: A Store for Women are encouraged to use this entrance.
Surgical Specialties Entrance (North Entrance)
The surgical specialties entrance is located on the south side of IU Health North Hospital and is the best entrance for people registering for hospital admission. In addition, Atrio, IU Health North Hospital's gourmet restaurant, rehabilitation services, The Learning Center, coffee bar, gift shop and retail pharmacy are all located within close proximity to this entrance.
Emergency Entrance (Southeast Entrance)
The entrance to Emergency Services at IU Health North Hospital is on the south side of the building and should only be used by those visitors that need emergency medical treatment. This entrance is clearly marked with a red sign that reads Emergency.
Touch Screen Directory
If you enter the hospital from the women's and Children's (south), surgical specialties (north) or IU Health Medical Offices (west) entrances, you will notice a large electronic touch-screen. This screen is an electronic way finding device, and was built to provide you with a pictorial description of your travel path to help you get to your destination.
Please note that only physician names and offices, hospital destinations, elevator and restroom locations and floor maps are searchable. You can not use the touch screen directory to find patient rooms or phone numbers. If you get stuck, please visit the atrium welcome center and a guest relations associate will gladly assist you.
Welcome Center
In the middle of the IU Health North Hospital grand atrium, you will find a circular desk known as the welcome center. The welcome center is staffed from 5:30 am - 9 pm weekdays and 8 am - 6:30 pm on the weekends.
Guest Relations at IU Health North Hospital or volunteers at the welcome center are a wealth of knowledge and can answer most questions about the hospital relating to the location of a physician office or to find a patient’s room information. From here you can also pick up information about hospital services or use the courtesy phone.
In addition, the guest relations associates at the welcome center can gather wheelchairs for visitors or address concerns, complaints or compliments that a guest may have.
You can reach the welcome center by dialing 317.688.2042.
Elevators
The main elevators at IU Health North Hospital are located in the center of the grand atrium, and are easily noticed as they are covered entirely in cobalt blue glass tiles. These elevators access each hospital floor and visitors can easily use the walkways that connect the hospital and IU Health North Hospital Medical Offices.
The atrium elevators do not go to the lower level. People visiting hospital floors are encouraged to use these elevators.
In addition, there is a bay of elevators near the IU Health Medical Offices entrance. These elevators serve all floors of the hospital including the lower level. People visiting the Medical Offices are encouraged to use these elevators.
If you need assistance, please contact a guest relations associate located in the atrium welcome center, adjacent to the atrium elevators.