Make Your Stay Easier

Convenient Services & Amenities

At Indiana University Health North Hospital, our goal is to do everything we can to make you and your guests feel safe and comfortable while you are in our care. To make your stay with us easier, below is a listing of some of the many services that are available to you and your family.

Wheelchairs

Our team of guest relations representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our associates for assistance or visit the Welcome Center.

Places to Eat in the Hospital

We know that good nutrition helps heal the body, so there are a variety of dining options available for patients, families and guests at IU Health North Hospital.

Atrio

  • Menu features a healthy assortment of the freshest fruits and vegetables, and handpicked daily specials, including gourmet soups, fresh pizza, a salad bar, made-to-order grill, fresh seafood and elegant desserts.
  • Located in the atrium on the first floor of the hospital.

Open Monday-Fridays, 6:30 am - 12:30 am
Open Weekends, 6:30 am - 3:30 pm
View this week's Atrio menu!

Coffee Bar

  • Features quick and light dining options, such as coffees, teas, pastries, sandwiches and salads.
  • Located in the atrium on the first floor of the hospital.

Open Monday through Friday, 7 am - 4 pm
Closed Weekends

If you would like to get a breath of fresh air, there are many restaurants nearby. Please visit the Welcome Center for a full list of dining options near the hospital and to get directions.

Room Service
With IU Health North Hospital’s restaurant, Atrio, patients can choose daily what and when you want to eat. You may order meals from a menu that includes a wide variety of delicious, healthy options, including gourmet soups, fresh pizza, fresh seafood and elegant desserts.

Similar to hotel room service, you choose from a menu and then call Atrio at 317.688.2263. An operator will place the order and confirm any diet restrictions. If your doctor changes your diet needs, the operator can check this information on the computer. Your meal is delivered directly to you, usually within one hour of the order.

Atrio Room Service Hours
Monday through Sunday, 6:00 am - 9:30 pm

Family members and other guests may also order meals from Atrio, at an additional charge. 

Internet Services

IU Health North Hospital is pleased to provide complimentary wireless Internet access for you, your family and guests. The wireless network is available 24/7 in all areas of our hospital. There’s also a computer with online access in most of our patient rooms. Please note that IU Health cannot provide technical help for your device or connecting to the network.

Automated Teller Machines (ATMs)

For your convenience, an ATM is located on the first floor at the north end of the atrium.

Mail Services

Outgoing Mail
A mailbox is located on the first floor in the atrium next to the Welcome Center.

Incoming Mail
Patients may receive mail while staying at IU Health North Hospital. Anyone sending mail to a patient should address the envelope as follows:

Patient name, room number, unit where patient is staying
IU Health North Hospital
11700 N. Meridian St.
Carmel, IN 46032

If mail arrives after you leave the hospital, we will forward it to your home address.

Deliveries

Flowers and gifts may be delivered to the Welcome Center at IU Health North Hospital. Hospital volunteers deliver these items to patient rooms.

Hours for Accepting Deliveries
Monday through Friday, 5:30 am - 9 pm
Weekends, 8 am - 6:30 pm

Items Not Allowed
For the safety of our patients and staff, latex balloons are not allowed in the hospital, though Mylar balloons are permitted. In addition, poinsettias are not permitted at IU Health North Hospital.

Deliveries for Non-Disclosure Patients
For a variety of reasons, some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot say that you are a patient at the hospital. However, if a florist has your hospital room number, we can accept flower deliveries and bring them to your room.

Gift Shop

The IU Health North Hospital gift shop offers a unique assortment of gifts for all ages. In addition to snacks and beverages, the gift shop offers a full selection of magazines, cards and balloons. Seasonal gifts are also available.

IU Health North Hospital Gift Shop
Located on the first floor
Open Monday through Friday, 9 am - 5 pm

Expressions: A Store for Women

Specializing in products for new mothers and all women, Expressions carries nursing bras, breast pumps (for rental or purchase), maternity lingerie, accessories, newborn and preemie clothing, books, gifts, flowers and aromatherapy products. Experienced lactation consultants and associates are available to help women find the right products to meet their needs.

Expressions
Located on the first floor of the hospital
Open Monday through Friday, 9:30 am - 5:30 pm
Open Saturday, 9 am - 3 pm

Check out our online store.

Hours of Operation:
Monday through Friday, 9:30 am – 5:30 pm
Saturday, 9 am – 1 pm

OLOGY: Massage and Medical Spa

OLOGY, IU Health North Hospital’s medical spa, offers massage therapy to you, your family and other guests for a fee. All patients must have a doctor’s approval before scheduling an appointment.

Licensed therapists, under the medical management of Indiana University School of Medicine plastic surgeons, perform all services at OLOGY.

For more information, please call 317.814.4100.

Tell Us About Your Experience

Listening to our patients and their families helps us understand their experiences at IU Health Hospitals so we can serve them even better. We encourage patients and their families to take a moment to provide feedback and suggestions for how we could improve our service.