Make Your Stay Easier

Convenient Services & Amenities

At Indiana University Health Paoli Hospital, our goal is to do everything we can to make you and your guests feel safe and comfortable while you are in our care. Below is a list of some of the many services available to you and your family during your stay.

Wheelchairs

Our team of guest relations representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our team members for assistance or visit the nearest Information Desk.

Places to Eat in the Hospital

We know that good nutrition helps heal the body, so there are a variety of dining options available for patients, families and guests at IU Health Paoli Hospital.

IU Health Paoli Hospital Cafeteria
Full selection of meals featuring healthy options.
Located on the main floor of the hospital.
Open Monday through Friday, 11 am – 1 pm (lunch)

Room Service
With IU Health Paoli Hospital’s room service, you can choose daily what and when you want to eat. You may order meals from a menu that includes many delicious and healthy choices, all freshly prepared by IU Health chefs.

Similar to hotel room service, you choose from a menu and then call room service. An operator will place the order and confirm any diet restrictions. If your doctor changes your diet needs, the operator can check this information on the computer. Your meal is delivered directly to you, usually within 45 minutes of the order.

Internet Services

IU Health Paoli Hospital is pleased to provide free Wi-Fi for you and your visitors. The wireless network is available 24/7 in all areas of our hospital. Please note that IU Health cannot provide technical help for your device or connecting to the network.

Mail Services

Incoming Mail
Patients may receive mail while staying at IU Health Paoli Hospital. Anyone who sends mail to a patient should address the envelope as follows:

Patient name, unit and room number
IU Health Paoli Hospital
642 West Hospital Road
Paoli, IN 47454

If you receive mail after you leave, we will forward it to your home address.

Deliveries

Flowers and gifts may be delivered to the Welcome Desk just inside the main entrance at IU Health Paoli Hospital. Hospital volunteers deliver these items on weekdays to patient rooms.

Deliveries for Non-Disclosure Patients
Some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot say that you are a patient at the hospital. However, if a florist has your hospital room number, we can accept flower deliveries and bring them to your room.

Tell Us About Your Experience

Listening to our patients and their families helps us understand the experiences they have at IU Health Hospitals so we can serve them even better. We encourage patients and their families to take a moment to provide feedback and suggestions for how we could improve our service.