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Billing Services

More convenient. More control.
My IU Health Billing Services

Busy lives demand more convenient payment options. IU Health offers options to pay your bills online on your own time. As a patient you can access all of the features of your online billing account with My IU Health Billing Services. Please select the red button below to sign in or create your account and improve the way you access your payment information.

Indiana University Health is committed to helping patients address their financial concerns and questions. We're ready to help address any issue you may have with your statement or invoice, from answering questions about your bill to helping you understand what charges are covered by your insurance.

  • In the Indianapolis area:

    317.612.2754

  • Outside Indianapolis:

    877.668.5621

Phone Services

With our 24-hour automated phone services, you can navigate a variety of touch-tone menus to pay your bill, check your balance, update your information or speak to a customer service representative.

Before calling, please have your account number available. Your account number can be found in the upper left hand corner of the statement you received in the mail.

Automated Phone Service Options

Before speaking to a Customer Service Representative you will be guided through a short information gathering process.

Speak with a customer service representative

To speak to a customer service representative once finished with the information gathering process press the number 9 on your telephone keypad.

IU Health Patient Financial Services Customer Service Representatives are available: Monday – Friday, excluding all major holidays, 8 am – 7 pm, EST

Other IU Health Billing Systems

IU Health is currently in the process of consolidating multiple payment platforms into one centralized system. The majority of IU Health bills have been consolidated into centralized Patient Financial Services. Select a hospital name to pay a bill that has not been consolidated.

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