It would be an understatement to say that it has been an honor and privilege to serve our patients and their families. Even through this transition, our team members remain humbled by their work and are inspired by the courage, strength, and love of our patients and their families. While our facility will no longer be here, we encourage you to continue to be an advocate for proton therapy for future patients by referring them to other proton centers around the country.


    FOR CURRENT PATIENTS

    Will the closing affect my course of treatment?

    Any patients currently on treatment or in the planning process will complete their course of treatment. If there are any questions about your schedule, please speak with your radiation oncologist or your radiation therapy team members.


    FOR FORMER PATIENTS

    Where do I schedule my follow-up appointment?

    If you would like to schedule a follow-up appointment at the IU Health Proton Therapy Center, we will see patients through November 26. You may contact us at 866-487-6774 to schedule your appointment. Follow-up appointments after November 26, will be seen at one of the IU Health facilities in Indianapolis:

    • Pediatric patients of Dr. Kevin McMullen or Dr. Jeffrey Buchsbaum will be seen at IU Health University Hospital (317-944-2524).
    • Adult patients of Dr. Mark McDonald, Dr. Kevin McMullen, and Dr. Teresa Oldham will be seen at IU Health Methodist Hospital (317-962-3172). Adult patients of Dr. Jeffrey Buchsbaum will be seen at IU Health University Hospital (317-944-2524).
    • If you are no longer following up with our physicians, there is no action needed.

    What if I have follow-up orders for next year?

    Any existing orders for labs or imaging studies to be done after November 26, will need to be rewritten. You may contact your physician through November 26, at the IU Health Proton Therapy Center to have these orders rewritten. After that, please contact your doctor at the Indianapolis phone numbers listed above.

    Where will my records be housed?

    All medical records will be transferred to IU Health in Indianapolis no later than December 31, and you and your physician will be able to access these records in the future.

    May I request copies of my medical records, and what will I receive?

    If you would like a copy of your records, please fax or mail the Medical Records Request Form to the IU Health Proton Center. Patients will receive information specific to treatment at the IU Health Proton Therapy Center (or MPRI). Please note: These requests will be processed in the order received.


    FOR REFERRING PHYSICIANS AND PATIENTS SEEKING PROTON THERAPY

    Are you accepting any new patients?

    We no longer accept new patients.

    Where can prospective patients receive proton therapy?

    For a current list of operating proton therapy centers, please visit the National Association for Proton Therapy.


    GENERAL

    Why is the IU Health Proton Therapy Center shutting down?

    On August 22, an announcement was made by our parent organizations (Indiana University and Indiana University Health) to close the IU Health Proton Therapy Center. This decision was not made in haste, and it is the result nearly two years of discussions taking place at high levels in our parent organizations, our Board of Managers, leadership team, and an IU-appointed external review committee. There are several factors that contributed to our closing: aging cyclotron equipment and the cost of maintaining and repairing these assets; lower than expected patient numbers; competition from other proton therapy centers; lower reimbursement rates from insurers, Medicare, and Medicaid; and the recommendations of the external review of the future of our operations in Bloomington.

    One factor that did not contribute to the closing was patient care. There is a high caliber workforce at the IU Health Proton Therapy Center, and the standard of patient care is exceptional. Patient satisfaction scores for the Proton Therapy Center are at the top of the IU Health System, and the expertise of the staff is respected and well known.

    Is the external committee's report available?

    The complete report of the review committee is available online.

    What is going to happen to the staff and the facility?

    Our employees are receiving job placement assistance through IU, IU Health, and other employment support agencies. Comprehensive severance packages will be given to those employees who do not find other comparable positions. Future use of the facility is unknown at this time.

    Can I still make payments on my account online?

    We will offer our online bill pay service through December 5.