Before Discharge, a nurse will go over your child's care with you, talk to you about follow-up appointments and explain the discharge procedure. Your unit's patient service host or hostess can help you and your family when you leave the hospital. You can load your car in front of the hospital near the atrium lobby entrance. Please do not use the emergency room entrance.
Within two weeks after your child is discharged, you may receive a phone call asking about the care your child received. Your honest answers and comments will assist us in identifying areas we need to modify to improve our care and service.
When your child is discharged, you may fill prescriptions at Indiana University Health Retail Pharmacy at Riley, located across from the glass elevators in the main lobby. Pharmacy hours are Monday – Friday, 8 am – 5 pm. You can pay for prescriptions by cash, check, VISA or Mastercard, or, depending on the type of insurance you have, you can ask that your prescriptions be billed.
Home Care Services
Your physician may order home care services when your child is discharged. These services can be provided by many home care companies. Your physician and other staff can help you choose a company that can provide the required services. Although many home care services are covered by insurance, you should ask because some items may not be covered by your insurance.