Make Your Stay Easier

Convenient Services & Amenities

At Indiana University Health Saxony Hospital, our goal is to do everything we can to make you and your guests feel safe and comfortable while you are in our care. Below are of some of the many services available to you and your family to help make your stay easier.

Wheelchairs

Our team of guest relations representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our associates for assistance or visit the nearest Information Desk.

Places to Eat in the Hospital

We know that good nutrition helps heal the body, so there are a variety of dining options available for patients, families and guests at IU Health Saxony Hospital.

Atrio Café
Features hot entrees, gourmet salads, sandwiches and soups prepared fresh every day.
Open Monday through Friday, 7 am – 2 pm and 5 pm – 7 pm (closed 2 pm – 5 pm)

Coffee Bar
Located near the main lobby, the coffee bar offers sandwiches, snack items and drinks.
Open Monday through Friday, 6:30 am – 5 pm
Open Saturday and Sunday, 7:30 am – 11:30 am

If you would like to get a breath of fresh air, there are many restaurants nearby. Please visit the Information Desk for a full list of dining options near the hospital and to get directions.

Room Service

With IU Health Saxony Hospital’s room service, Classic Cuisine, patients can choose daily what and when you want to eat. You may order meals from a menu that includes many delicious and healthy choices, all freshly prepared by IU Health chefs.

Similar to hotel room service, you choose from a menu and then call 317.688.2263. An operator places the order and confirms any diet restrictions. If your doctor changes your diet needs, the operator can check this information on the computer. Your meal is delivered directly to you, usually within 45 minutes of the order.

Family members and visitors may also order a guest meal tray for delivery.

Atrio Café
Features hot entrees, gourmet salads, sandwiches and soups prepared fresh every day.
Open Monday through Friday, 7 am – 2 pm and 5 pm – 7 pm (closed 2 pm – 5 pm)
317.678.1046

Internet Services, TVs, Blue-ray and DVD

IU Health Saxony Hospital is pleased to provide free Wi-Fi for you and your visitors. The wireless network is available 24/7 in all areas of our hospital. Please note that IU Health cannot provide technical help for your device or connecting to the network.

All patient rooms have flat-screen TVs, Blu-ray and DVD players and iPod/iPhone docking stations.  A telecommunications device (TY/TDD) for the hearing impaired is also available.

Refrigerator

A small refrigerator is located in every patient room so family members may store food and beverages. These refrigerators are for guests only and not for patient use.

Mail Services

Outgoing Mail
Outgoing mail may be dropped off at the Information Desk in the lobby.

Incoming Mail
Patients may receive mail while staying at IU Health Saxony Hospital. Anyone who sends mail to a patient should address the envelope as follows:

Patient name, unit and room number
IU Health Saxony Hospital
13000 E. 136th St.
Fishers, IN 46037

If you receive mail after you leave, we will forward it to your home address.

Deliveries

Flowers and gifts may be delivered to the Welcome Desk just inside the main entrance at IU Health Saxony Hospital. Hospital volunteers deliver these items on weekdays to patient rooms.

Hours for Accepting Deliveries
Monday through Friday, 5:30 am – 9 pm
Weekends, 8 am – 4:00 pm

Deliveries for Non-Disclosure Patients
Some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot say that you are a patient at the hospital. However, if a florist has your hospital room number, we can accept flower deliveries and bring them to your room.

Gift Shop

The IU Health Saxony Hospital gift shop offers unique gifts for all ages. The gift shop provides a full selection of magazines, gifts, cards, flowers, snacks and drinks. 

Hours of operation:
Monday through Friday, 7 am – 6 pm
Saturday, 8 am – 2 pm

Please visit our convenient location:
IU Health Saxony Hospital Gift Shop
First floor of the Medical Offices next to the Retail Pharmacy
317.678.3300

Tell Us About Your Experience

Listening to our patients and their families helps us understand their experiences at IU Health Hospitals so we can serve them even better. We encourage patients and their families to take a moment to provide feedback and suggestions for how we could improve our service.