Frequently asked questions

What types of providers staff the IU Health Urgent Care Center?
We have physicians as well as advanced practice providers (physician assistant, nurse practitioner) care for patients at the IU Health Urgent Care Center.  Our providers have training in family medicine, internal medicine and pediatrics, which allows them to provide care for people of all ages.


Is the IU Health Urgent Care Center appropriate for patients of all ages?
Yes, we serve patients of all ages - children, adolescents, adults, and seniors.


What payment methods are accepted at the center?
We will bill most insurance plans, and will accept cash, checks, and Visa and MasterCard.


When should I go to the IU Health Urgent Care Center vs. my own doctor or the IU Health Bloomington Hospital Emergency Department?
We always encourage all patients to have a primary care physician who you see on a regular basis to manage your health.  Urgent Care is a great option if your doctor's office is closed or you need to see a provider immediately and an appointment isn't available with your usual doctor. Our providers are equipped to address any illness or injury that is not "life or limb threatening."

For serious health concerns always call 911 or visit the IU Health Bloomington Hospital Emergency Department.


Is the IU Health Urgent Care Center accredited?
We are accredited by the Joint Commission, which is an independent, not-for-profit organization.  The Joint Commission accredits hospitals and healthcare organizations all over the United States and is seen as a standard of quality and high performance standards.