View Visitor Information

Family & Guest Visiting

Our healthcare team understands that having family and friends around is important to the healing process. Your family is welcome anytime, but we do ask guests to follow these guidelines below.

When can guests visit?

Regular visiting hours are 8 am to 9 pm daily. When visiting hours end, an overhead announcement will signal that all visitors should leave for the day and return the next day, if desired.  Patients may designate up to two people to serve as their “Primary Support” – these visitors may arrange with the care team for after-hours visitation as necessary and appropriate. Primary Support visitors must obtain a sticker badge from unit staff and wear it for after-hours identification in the hospital. 

Can children visit?

Children under 18 may visit during regular visiting hours when accompanied by an adult, unless seasonal or special restrictions are in place. Children under 18 must be supervised by an adult and cannot be left unattended.

If someone is sick, can they visit?

For your protection, people should not visit if they are sick, especially if they have a sore throat, cold or fever.

Is smoking allowed?

All IU Health facilities are smoke-free. For the safety of everyone, smoking is not allowed in any IU Health building or on the grounds.

What is the IU Health alcohol and drug policy?

All IU Health facilities are alcohol and drug-free.

Dine With A Patient

At Indiana University Health University Hospital, guests are welcome to order a meal and dine with you in your room. To order a guest meal, guests should visit the Patio View Café and purchase a guest meal. Guest meals may be ordered to arrive with your meal. Cash and major credit cards are accepted.

Patio View Café
Full selection of meals, featuring healthy options
First floor
Daily, 6 am - 11 pm; 1 am - 2:30 am

Gift Shops

The IU Health University Hospital gift shops offer unique gifts for all ages. The gift shops provide a full selection of magazines, gifts, cards, flowers, snacks and drinks.

Family members or friends who cannot visit the hospital but would like to purchase a gift can call 317.944.5751 or 800.962.8230 (toll free). Gift shop staff can help select the right gift, include a personal note and have it delivered for free anywhere in the hospital. MasterCard and Visa are accepted.

Please visit our two convenient locations:

IU Health University Hospital Gift Shop
First floor near the cafeteria on First Street
Monday-Friday, 9 am - 8 pm
Saturday-Sunday, noon - 5 pm

Indiana University Health Melvin and Bren Simon Cancer Center Gift Shop
First floor near Information Desk
Monday-Friday, 9 am - 5 pm