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Family & Guest Visiting

Our healthcare team understands that having family and friends around is important to the healing process. Your family is welcome anytime, but we do ask guests to follow these guidelines below.

When can guests visit?

Hours are different for each unit, so you will need to check with your nurse or a guest relations representative for specific visiting hours on a unit.  Please note that these may change based on a patient’s condition or scheduled tests. There may be special guidelines for coming or staying after 9 p.m.

Can children come?

In general, it is a good idea to check with a guest relations team member before bringing a child as a visitor. Children younger than 14 years must be accompanied by an adult other than the patient at all times. Some units may require health screens or have other limitations on children visiting.

If someone is sick, can they visit?

For your protection, people should not visit if they are sick, especially if they have a sore throat, cold or fever.

Is smoking allowed?

All IU Health facilities are smoke-free. For the safety of everyone, smoking is not allowed in any IU Health building or on the grounds.

What is the IU Health alcohol and drug policy?

All IU Health facilities are alcohol and drug-free.

Dine With A Patient

At Indiana University Health University Hospital, guests are welcome to order a meal and dine with you in your room. To order a guest meal, guests should visit the Patio View Café and purchase a guest meal. Guest meals may be ordered to arrive with your meal. Cash and major credit cards are accepted.

Patio View Café
Full selection of meals, featuring healthy options
First floor
Daily, 6 am - 11 pm; 1 am - 2:30 am

Gift Shops

The IU Health University Hospital gift shops offer unique gifts for all ages. The gift shops provide a full selection of magazines, gifts, cards, flowers, snacks and drinks.

Family members or friends who cannot visit the hospital but would like to purchase a gift can call 317.944.5751 or 800.962.8230 (toll free). Gift shop staff can help select the right gift, include a personal note and have it delivered for free anywhere in the hospital. MasterCard and Visa are accepted.

Please visit our two convenient locations:

IU Health University Hospital Gift Shop
First floor near the cafeteria on First Street
Monday-Friday, 9 am - 8 pm
Saturday-Sunday, noon - 5 pm

Indiana University Health Melvin and Bren Simon Cancer Center Gift Shop
First floor near Information Desk
Monday-Friday, 9 am - 5 pm