Our Commitment to Quality

Indiana University Health West Hospital's mission is to improve the health of our patients and community through innovation and excellence in care, education, research and service. It is our commitment to providing the safest, highest quality, most healing environment possible for our patients and their loved ones that truly sets IU Health West Hospital apart.

Though quality means different things to different people, quality to IU Health West Hospital means achieving patient care and service that are second to none - in every aspect of the care we provide - and living the Operating Principles that guide our community of caregivers every day. These core Operating Principles include:

  • Sanctuary of Healing
  • Knowledge-Driven Care
  • Service Excellence
  • Patient Safety
  • Measured Performance