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Family and Guest Visiting
Our healthcare team understands that having family and friends around is important to your healing process. That’s why we have an open visitation policy, allowing visitors 24 hours a day. We encourage visitors to spend as much time in the room as you’d like, including overnight stays.
However, if you need help limiting visitors, we will be happy to provide assistance and support. Some hospital areas have limited access, and if applicable, these restrictions will be discussed with you when you arrive.
Please note that the hospital’s entry doors are locked from 9 pm – 6 am. During these hours, visitors may push the intercom button (located at each entrance), and a member of the Security team will unlock the door.
Can children come?
In general, it is a good idea to check with a guest relations caregiver before bringing a child visitor. Children younger than age 14 must be accompanied by an adult, other than the patient, at all times. Some units may require health screens or have other limitations on children visiting.
If someone is sick, can they visit?
For your protection, people should not visit if they are sick, especially if they have a sore throat, cold or fever.
Is smoking allowed?
All IU Health facilities are smoke-free. For the safety of everyone, smoking is not allowed in any IU Health building or on the grounds.
What is the IU Health alcohol and drug policy?
All IU Health facilities are alcohol and drug-free.
What is the IU Health firearm policy?
It is the policy of Indiana University Health that no one, other than IU Health Security Officers or on-duty Law Enforcement Officers, carry or have in their possession a firearm or weapon while in a IU Health facility. Law enforcement officers should check in with IU Health Security if they plan to carry on premises.
Dine with a Patient
At IU Health West Hospital, guests are welcome to order a meal and dine with a patient in his or her room. To order a guest meal, please visit the Garden Café.
The Garden Café
Full selection of meals, featuring healthy options.
Located on the Garden Level (“G” on all hospital elevators).
Open Monday through Friday, 6:45 am – 11:30 pm
Open Saturday and Sunday, 7 am – 2 pm