The story of change

IU Health is committed to changing healthcare for the better. And we’re leading the way – bringing together the highest level of skill with a more personalized approach. The next chapter of our story of change begins by addressing the feedback you provided in the first chapter.

The story of change

IU Health is committed to changing healthcare for the better. And we’re leading the way – bringing together the highest level of skill with a more personalized approach. The next chapter of our story of change begins by addressing the feedback you provided in the first chapter.

We asked you if you felt your healthcare provider spent enough time listening to you.

A majority of you wished your provider would spend more time with you and was a better listener.

Listen to IU Health team members explain how we are working to give patients more time with providers and improving listening.

We asked you what you thought of the current state of healthcare today.

Not surprisingly, you are frustrated by a lack of transparency with cost and billing.

Learn about our new Cost Estimator service, the first step on our journey to ease your billing and costs stress.

We wanted to know about the way your provider approaches the care they give you

You want your care to be a partnership with providers communicating better with each other and with you

See what we’re doing to make care more seamless and to feel like a real partnership between you and your provider.

Stories of Change

We’re on a journey to re-write the story of healthcare. But stories of personal breakthroughs and innovation are happening here every day.

Hear the powerful real-life story of how a college student and budding opera singer found her voice with the help of some highly skilled IU Health surgeons.

See more stories of change

See the remarkable story of a young woman who had run out of options until a one-of-a-kind treatment plan, only available at IU Health, put her back on the right path.
Watch the story of how a hearing-impaired Mom has her voice heard by new improvements introduced by IU Health.

You are part of the change.

A new era of healthcare has arrived. One that’s more personal than ever before. And we couldn’t have made these improvements without your feedback, your help and your inspiration.

Listen to two IU Health team members outline some of the changes that we’ll be implementing, as well as acknowledging your help in making these changes possible.

Everyday we’re working to help make your life easier.