Make Your Stay Easier

Convenient Services & Amenities

At Indiana University Health Ball Memorial Hospital, our goal is to do everything we can to make you and your guests feel safe and comfortable while you are in our care. To make your stay with us easier, below is a listing of some of the many services that are available to you and your family.


Our team of guest relations’ representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our team members for assistance or visit the Welcome Center.

Places to Eat in the Hospital

We know that good nutrition helps heal the body, so there are a variety of dining options available for patients, families and guests at IU Health Ball Memorial Hospital.

IU Health Ball Memorial Hospital Cafeteria
Features an assortment of fresh and healthy food prepared daily by IU Health chefs.
Located on the ground floor of the hospital.

Open Daily: 6:30 am - 7 pm

  • 6:30 am - 10 am (Breakfast)
  • 10 am - 11 am (Grab & Go)
  • 11 am - 1:30 pm (Lunch)
  • 1:30 pm - 5:30 pm (Grill & Snacks)
  • 5:30 pm - 7 pm (Dinner)

Roasted Bean
Features a variety of coffees, teas and pastries.
Located on the first floor of the hospital, adjacent to the Rotunda and Dining Atrium.
Open Monday through Friday, 6 am - 6 pm
Open Saturday and Sundays, 8 am - 12 pm

Subway Restaurant
Offers signature sandwiches and pizzas.
Located on the first floor of the hospital in the Rotunda Dining Atrium.

Open Daily:

  • Monday, 7 am - midnight
  • Tuesday - Sunday, 24 hours

If you would like to get a breath of fresh air, there are many restaurants nearby.

Room Service

With IU Health Ball Memorial Hospital room service, you can choose what and when you want to eat daily. You may order meals from a menu that includes a wide variety of delicious and healthy options, all prepared by IU Health chefs.

Similar to hotel room service, you choose from a menu and then call room service. An operator will place the order and confirm any diet restrictions. If your doctor changes your diet needs, the operator can check this information via the computer. Your meal is then delivered directly to you, usually within one hour of the order.

Family members and other guests may also order meals from room service. Visit the IU Health Ball Memorial Hospital cafeteria for details.

Internet Services

IU Health Ball Memorial Hospital is pleased to provide complimentary wireless Internet access for you and your family and guests. The wireless network is available 24/7 in all areas of our hospital. In addition, most of our patient rooms are also equipped with an in-room computer with online access. Please note that IU Health cannot provide technical help for your device or help connecting to the network.

Automated Teller Machines (ATMs)

For your convenience, an ATM is located on the ground floor near the cafeteria.

Mail Services

Incoming Mail
Patients may receive mail while staying at IU Health Ball Memorial Hospital. Anyone wishing to send mail to a patient should address his or her envelope as follows:

Patient name, room number
IU Health Ball Memorial Hospital
2401 W. University Avenue
Muncie, IN 47303

Mail you receive after you leave will be forwarded to your home address.


For flower deliveries, please call 765.288.6895 during the hours of 12:30 pm to 4 pm, Monday through Friday, with the exception of holidays and the day before Thanksgiving and Christmas.  Flowers and gifts may also be delivered to the Information Desk at the main entrance of IU Health Ball Memorial Hospital. Volunteers deliver these items on weekdays to patient rooms.

Deliveries for Non-Disclosure Patients
For a variety of reasons, some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot confirm that you are a patient at the hospital.

Gift Shop

The IU Health Ball Memorial Hospital Gift Shop offers a unique assortment of gifts for all ages. In addition to snacks and beverages, the gift shop offers a full selection of magazines, cards and balloons. Seasonal gifts are also available.

Family members or friends who would like to purchase a gift can call 765.747.3209. Gift shop staff can help select the right gift, include a personal note and have it delivered for free anywhere in the hospital. MasterCard and Visa are accepted.

IU Health Ball Memorial Hospital Gift Shop
Monday through Friday, 9 am - 8 pm
Saturday, 11 am - 5 pm
Sunday, noon - 5 pm


The Family Library at IU Health Ball Memorial Hospital is located on the first floor of the hospital.  The Family Library provides a serene environment for patients, and their families.  It offers a place to relax and unwind, read, access the Internet and email, conduct personal business, obtain health information resources and learn about medical conditions.

Inpatients who are unable to visit the Family Library may call 765.747.3685 to request medical information to compliment their medical care or send email to

The Family Library staff is a group of concerned professionals who listen to your needs and offer comprehensive, up-to-date information about your diagnosis or condition.

The Library of Life, Love and Laughter (LLLL) at IU Health Ball Memorial Hospital is an inpatient service.  The LLLL provides laptop service, movies, TV/DVD/VHS players, Playstation 2 and games, large print books, magazines, audiobooks, music and AM/FM CD players.

Inpatients who wish to use the LLLL to request laptop service, movies, books or music to make their stay at the hospital more pleasant should call 765.741.2914.

Tell Us About Your Experience

Listening to our patients and their families helps us understand the experiences they have within our facilities and allows us to make decisions that serve them better. We encourage patients and their families to take a moment to provide feedback and suggestions for how we could improve our service.