IU Health Video Visits

Convenient, quick, secure and confidential

Anyone in Indiana can now see a highly skilled IU Health provider on their smartphone, tablet or computer with IU Health Video Visits. It’s a helpful alternative that works with your busy schedule to provide you and your family convenient access to providers during the day, evening or weekend, without having to go to a doctor’s office.

IU Health Video Visits are:

  • Available every day 8 am – 8 pm (holiday hours may vary)
  • $49 or less depending on insurance
  • Secure and confidential
  • Visits with our providers typically last about 10 minutes
  • Used for common conditions such as:
Acne Cough Pink Eye
Allergies Cuts Rash
Asthma Diarrhea Scrapes and Bruises
Athlete's Foot Fever Sinus Symptoms
Back Pain Flu Sprains
Bladder Infection Heartburn Urinary Tract Infection
Bronchitis Hives Vomiting
Burns Insect Bites Yeast Infection
Congestion Nausea  


Frequently Asked Questions

Easy as 1, 2, 3

IU Health Video Visits makes taking care of you and your family easy with three simple steps:

  1. Download the free IU Health Video Visits app or enroll on your computer.
  2. Enroll by creating a free login and select a registration team member to get your visit started.
  3. Connect with an IU Health provider and get you and your family healthy and well.

Typically visits with our providers will last about 10 minutes. Our experts will review your history and answer questions. A few minutes later you’ll have a diagnosis and instructions for treatment.

Be sure to allow access to your camera and microphone if you are using the app. If you are connecting via desktop, be sure to test your computer settings.   

Scheduled Follow-Up Visits

IU Health providers are now offering scheduled follow-up appointments through IU Health Video Visits. You can avoid traffic, long commutes and adverse weather while minimizing time away from work and unnecessary exposure to other patients.

If you are interested in scheduled Video Visits, you should have a conversation with your provider about the types of appointments she or he feels would be appropriate for your care and to meet your needs. Each individual is different, but some examples include medication management, diabetes and weight management, depression/anxiety, dermatology and more.

Now Available On: