IU Health Physicians Family & Internal Medicine

Overview

Our practice has been a part of the west side community for more than 20 years. While our team of experienced doctors and medical professionals is committed to treating illness and disease, we also understand the importance of advising patients on preventive care and wellness so they can live healthy lives. In addition to general primary care services, our practice offers sports medicine services, a lipid clinic and a clinic for patients taking the prescription medication Coumadin. We have licensed triage nurses on staff to answer questions in the event of sudden illness or injury.

Our office is open until 7 pm on Wednesday evening for our patients’ scheduling convenience.

Services

Available in the office:

• Point-of-care lab testing
• Immunizations
• After-hours on-call nurse triage services
• 24/7 on-call physician
• Same day appointments

Available in our building:

• Lab
• Radiology
• Vision care
• Physical therapy
• OB/GYN
• Sports medicine
• Endocrinology
• Nutritionist
• Diabetes educator
• Respiratory therapist for pulmonary/breathing education
• Clinics for Coumadin, hypertension and hyperlipidemia

About Your Visit

From the moment you step into our office, we want to ensure you have a seamless and comfortable experience. When you arrive, you will be greeted by one of our registration staff, who will verify all of your information and let the clinical team know you have arrived for your appointment.

During a typical appointment, our care team will do the following so we can address what matters most to you:

• Discuss any concerns you may have
• Review your medical and family history
• Check your vitals
• Provide the necessary medical support
• Help you navigate any specialty care

Insurance

IU Health accepts most insurance plans. We recommend that you verify your benefits and eligibility with your insurance company before your visit.

Preparing for Your Appointment

Prior to your appointment, please bring the following:

• Insurance and identification card(s)
• Bring a copy of relevant medical records
• A list of current medications, including over-the-counter medicines and supplements

Please bring any completed paperwork that has been previously sent to you via mail or email in order to expedite your visit.

To ensure that all patients receive adequate time with their provider, it is important that patients arrive on time for their scheduled appointment. If unforeseen circumstances arise and you may be late to your scheduled appointment, please call the office. You may be asked to reschedule your appointment if you arrive 15 minutes or later for your appointment.

My IU Health Patient Portal

The My IU Health patient portal makes it easy for you to navigate to self-schedule appointments with select providers, send messages to your care team, view results and pay a bill.