Business Solutions

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IU Health Business Solutions drives savings while offering customizable care, convenient access and mission driven service to strengthen your team’s health and your bottom line.

IU Health Business Solutions delivers the most advanced employee health management program in Indiana, customizing on-site and near-site practices, urgent care access, and virtual care to meet your organization's needs.

We have experience helping school corporations, businesses and municipalities develop customized solutions to lower their healthcare costs and improve the health of their employees and plan members. We use data to design and scale our services to meet the needs of your population. Allowing our health coaches to use our data driven approach to proactively engage employees to reduce health risks, resulting in improved health, lower costs for healthcare and improved workforce productivity.

In each of our practice locations, your employees will receive healthcare built on the excellence of Indiana University Health. Every provider is credentialed by IU Health Physicians giving them the strength and resources of being part of the largest physician group in the state of Indiana.

IU Health Business Solutions puts you and your employees first when designing care. We design healthcare for you based on what your employees need and what makes financial sense for your business. Let IU Health Business Solutions help you strengthen your team's health and bottom line.

Customized Care

IU Health Business Solutions is not a one-size-fits-all partner. We design our care package around you and your needs. Our dedicated team of clinicians and certificated health coaches are equipped to create custom engagement and treatment plans that meet you where you are.

Convenient Access Where it Counts

Our flexible care options allow your employees to have access to care when and where they need it. Whether it is at the on-site or near-site practice, urgent care access, prescription fills or lab services, we provide access to the necessary care to strengthen your team and bottom line.

Population Health

In addition to our customized care design, we deploy the enhanced care solution our population health management tool to segment your population into risk cohorts and then our health coaches actively reach out and engage the cohorts in meaningful health improvement.

Customer Engagement

Working closely with you and your business, IU Health Business Solutions will develop and create customized communication plan to drive practice participation and utilization, and increased engagement. Between our engagement marketing and health coaching efforts, we will keep you and your employees informed and engaged to improve overall care outcomes.

Mission Driven

As a mission driven organization we are committed to providing ongoing support for your employees and business for the long haul. From employee engagement and marketing to customer and patient loyalty, our dedicated clinical and management teams are your partner in timely and improved outcomes for your team.

Convenient, Barrier-Free Access to Care

IU Health Business Solutions puts you and your employees first when designing care. We design healthcare for you based on what your employees need and what makes financial sense for your business. Let IU Health Business Solutions help you strengthen your team's health and bottom line.

Customized Care

IU Health Business Solutions is not a one-size-fits-all partner. We design our care package around you and your needs. Our dedicated team of clinicians and certificated health coaches are equipped to create custom engagement and treatment plans that meet you where you are.

Convenient Access Where it Counts

Our flexible care options allow your employees to have access to care when and where they need it. Whether it is at the on-site or near-site practice, urgent care access, prescription fills or lab services, we provide access to the necessary care to strengthen your team and bottom line.

Population Health

In addition to our customized care design, we deploy the enhanced care solution our population health management tool to segment your population into risk cohorts and then our health coaches actively reach out and engage the cohorts in meaningful health improvement.

Customer Engagement

Working closely with you and your business, IU Health Business Solutions will develop and create customized communication plan to drive practice participation and utilization, and increased engagement. Between our engagement marketing and health coaching efforts, we will keep you and your employees informed and engaged to improve overall care outcomes.

Mission Driven

As a mission driven organization we are committed to providing ongoing support for your employees and business for the long haul. From employee engagement and marketing to customer and patient loyalty, our dedicated clinical and management teams are your partner in timely and improved outcomes for your team.

Our Approach

Our approach is to implement an Enhanced Care Solution in each location we operate. This approach combines IU Health clinical teams with custom data analytics tools and a treatment plan focused on driving behavior change that reduces health risks.

How it Works

Care Fundamentals

IU Health Business Solutions delivers on the fundamentals of care to strengthen your team’s health and bottom line.

Care Delivery

  • Primary care
  • Acute care
  • Generic medications dispensary & prescription refills
  • Point of care and pathology labs
  • Health screenings
  • Occupational health
  • Electronic medical record (EMR)
  • Patient portal
  • Referral management

Engagement Tools

  • Engagement marketing
  • Certified health coaches and registered dietitians
  • Patient satisfaction and Net Promoter Score measurements (NPS)

Actionable Reporting

  • Bi-annual utilization reporting
  • Monthly expense reporting
  • Annual population health status reporting

On-Site & Near-Site Primary Care Solution

Our Approach

Our approach is to implement an Enhanced Care Solution in each location we operate. This approach combines IU Health clinical teams with custom data analytics tools and a treatment plan focused on driving behavior change that reduces health risks.

How it Works

Care Fundamentals

IU Health Business Solutions delivers on the fundamentals of care to strengthen your team’s health and bottom line.

Care Delivery

  • Primary care
  • Acute care
  • Generic medications dispensary & prescription refills
  • Point of care and pathology labs
  • Health screenings
  • Occupational health
  • Electronic medical record (EMR)
  • Patient portal
  • Referral management

Engagement Tools

  • Engagement marketing
  • Certified health coaches and registered dietitians
  • Patient satisfaction and Net Promoter Score measurements (NPS)

Actionable Reporting

  • Bi-annual utilization reporting
  • Monthly expense reporting
  • Annual population health status reporting

Our Approach

Our targeted health improvement program focuses on reducing the three most costly risk factors affecting your team—obesity, hypertension and tobacco use—while also helping your team members stay healthy.

We focus on these three risk factors because they are leading drivers of cost and modifiable with appropriate intervention.

  • Obesity
  • Hypertension
  • Tobacco

With dedicated health coaches and proactive outreach, we engage, analyze and treat at-risk employees to save on healthcare costs.

How It Works

Our team of Registered Dietitians and Certified Health Coaches provides a personalized approach to managing your employees’ day-to-day needs so they can achieve and maintain long-term health.

  • Individualized health coaching
  • Custom health challenges
  • Group class programs

Enhanced Care Program

Our Approach

Our targeted health improvement program focuses on reducing the three most costly risk factors affecting your team—obesity, hypertension and tobacco use—while also helping your team members stay healthy.

We focus on these three risk factors because they are leading drivers of cost and modifiable with appropriate intervention.

  • Obesity
  • Hypertension
  • Tobacco

With dedicated health coaches and proactive outreach, we engage, analyze and treat at-risk employees to save on healthcare costs.

How It Works

Our team of Registered Dietitians and Certified Health Coaches provides a personalized approach to managing your employees’ day-to-day needs so they can achieve and maintain long-term health.

  • Individualized health coaching
  • Custom health challenges
  • Group class programs

Our Approach

Give your team access—bring healthcare closer to your employees through our alternative care delivery services.

Urgent Care

Urgent Care weekday hours from 8 am - 8 pm
Weekend hours from 8 am - 6 pm

Virtual Care

IU Health video visits give your team 24/7/365 access to our highly skilled providers, including behavioral health specialists and substance abuse recovery coaches.

How It Works

The Enhanced Access program is available as a standalone service to complement existing health plan or clinical offering. Access models can be customized to meet specific needs. With an Enhanced Access Membership card, employees can visit IU Health Urgent Care locations, and employers are billed per visit on a monthly basis.

  • Any time an IU Health Urgent Care is open
  • When the employer's onsite IU Health location is closed

Urgent Care and Virtual Care

Our Approach

Give your team access—bring healthcare closer to your employees through our alternative care delivery services.

Urgent Care

Urgent Care weekday hours from 8 am - 8 pm
Weekend hours from 8 am - 6 pm

Virtual Care

IU Health video visits give your team 24/7/365 access to our highly skilled providers, including behavioral health specialists and substance abuse recovery coaches.

How It Works

The Enhanced Access program is available as a standalone service to complement existing health plan or clinical offering. Access models can be customized to meet specific needs. With an Enhanced Access Membership card, employees can visit IU Health Urgent Care locations, and employers are billed per visit on a monthly basis.

  • Any time an IU Health Urgent Care is open
  • When the employer's onsite IU Health location is closed

Our Approach

IU Health Business Solutions works with you to design occupational health solutions that meet the needs of your business and employees. Our dedicated team will provide custom solutions for managing workplace injuries and illness based on your every need.

Key Objectives:

  • Increase workplace productivity
  • Reduce absenteeism and lost time
  • Improve access to healthcare
  • Reduce healthcare costs

How It Works

IU Health Business Solutions brings more than 40 years of experience providing a broad range of occupational health services designed to meet specific business needs. Services include:

  • Treatment of minor work related injuries
  • Physical exams; company, DOT, HAZMAT
  • Substance abuse testing with MRO services
  • Vaccinations; hepatitis, flu, overseas travel
  • Safety training
  • Ergonomic services
  • Over-the-counter medications
  • Medical supplies (crutches, canes, splints)
  • Hearing observation program
  • Spirometry
  • Specialists referrals
  • Onsite biometric screenings with flu shots
  • Workers compensation and FMLA
  • Medical surveillance exams
  • Strategies to reduce OSHA recordable injuries

Occupational Health Services

Our Approach

IU Health Business Solutions works with you to design occupational health solutions that meet the needs of your business and employees. Our dedicated team will provide custom solutions for managing workplace injuries and illness based on your every need.

Key Objectives:

  • Increase workplace productivity
  • Reduce absenteeism and lost time
  • Improve access to healthcare
  • Reduce healthcare costs

How It Works

IU Health Business Solutions brings more than 40 years of experience providing a broad range of occupational health services designed to meet specific business needs. Services include:

  • Treatment of minor work related injuries
  • Physical exams; company, DOT, HAZMAT
  • Substance abuse testing with MRO services
  • Vaccinations; hepatitis, flu, overseas travel
  • Safety training
  • Ergonomic services
  • Over-the-counter medications
  • Medical supplies (crutches, canes, splints)
  • Hearing observation program
  • Spirometry
  • Specialists referrals
  • Onsite biometric screenings with flu shots
  • Workers compensation and FMLA
  • Medical surveillance exams
  • Strategies to reduce OSHA recordable injuries

Our Approach

IU Health Business Solutions empowers your team and business with data-driven insights to strengthen your team’s health and your bottom line. We design and customize reporting to analyze and engage risk and improve care outcomes. Regardless of your service or program with IU Health Business Solutions, our actionable reporting and data is designed to help you drive savings while offering customized, and convenient access to care.

How It Works

IU Health Business Solution actionable and reporting data provides insight into care utilization, expenses, status, and outcomes. Services include:

  • Monthly expense reporting
  • Annual population health status reporting
  • Detailed reporting on utilization and outcomes
  • Transforming health data into actionable information
  • Bi-annual utilization reporting

Together, these data-driven insights and services allow your business and team the engagement and customization to engage risk and improve care outcomes.

Reporting Insights

Our Approach

IU Health Business Solutions empowers your team and business with data-driven insights to strengthen your team’s health and your bottom line. We design and customize reporting to analyze and engage risk and improve care outcomes. Regardless of your service or program with IU Health Business Solutions, our actionable reporting and data is designed to help you drive savings while offering customized, and convenient access to care.

How It Works

IU Health Business Solution actionable and reporting data provides insight into care utilization, expenses, status, and outcomes. Services include:

  • Monthly expense reporting
  • Annual population health status reporting
  • Detailed reporting on utilization and outcomes
  • Transforming health data into actionable information
  • Bi-annual utilization reporting

Together, these data-driven insights and services allow your business and team the engagement and customization to engage risk and improve care outcomes.

Our Approach

IU Health Business Solutions is your partner in customized, convenient, and affordable healthcare. In designing care for you, our goal is to provide comprehensive services while maximizing the experience for you and your team. Between our world class care providers, referral network and process, and cost containment strategies—our approach enables access to high-quality care at the right time and control healthcare costs.

How It Works

Clinical Referral Process

Our dedicated IU Health Business Solutions team will work with your existing care partners to ensure our team executes their referral processes. Our referral process focuses on care needs best suited for your team members, health plan design (in-network providers), acuity and available access (level condition prompting visit time). Each practice location will be trained and educated on the existing partners and local community resources to ensure seamless communication with your team through the continuum of care.

Through our referral network and process, our solution drives savings by reducing unnecessary utilization. Resulting in the strengthening your team and your bottom line.

Referral Management

Our Approach

IU Health Business Solutions is your partner in customized, convenient, and affordable healthcare. In designing care for you, our goal is to provide comprehensive services while maximizing the experience for you and your team. Between our world class care providers, referral network and process, and cost containment strategies—our approach enables access to high-quality care at the right time and control healthcare costs.

How It Works

Clinical Referral Process

Our dedicated IU Health Business Solutions team will work with your existing care partners to ensure our team executes their referral processes. Our referral process focuses on care needs best suited for your team members, health plan design (in-network providers), acuity and available access (level condition prompting visit time). Each practice location will be trained and educated on the existing partners and local community resources to ensure seamless communication with your team through the continuum of care.

Through our referral network and process, our solution drives savings by reducing unnecessary utilization. Resulting in the strengthening your team and your bottom line.