On-Demand Visits: Step-by-Step Instructions (English)
Download this PDF guide to view step-by-step instructions to download and enroll in IU Health Virtual Visits.
Your safety is our priority. Get COVID-19 vaccine news, find details on our virtual screenings and see steps we've taken to keep you safe at your in-office visits:
Find full details at our COVID-19 Resource Center.
Obtenga más información acerca del COVID-19, incluyendo las preguntas más frecuentes y una examen virtual gratis. Ver información del COVID-19 y información sobre la vacuna.
A faster, easier way to see a provider
Now more than ever getting the care you need without leaving home can bring peace of mind. IU Health is now offering virtual care across a broad spectrum of your healthcare needs.
From primary care and pediatric health appointments to specialized care, you can get the care you need from the comfort of your home.
IU Health offers a variety of virtual visits. These include regular, follow-up, pre and post-operation, triage visits, pre-visit information sessions, medication review and more.
Contact your provider or find a provider, and we will provide you care setting options based on your healthcare needs.
If you are eligible for virtual care with one of our highly skilled providers, an IU Health care team member will schedule your virtual visit and provide setup instructions.
When you’re sick or not feeling well, we’re there for you. IU Health offers Virtual Visits on-demand 24-hours a day, 7 days a week. You can get the care you need now for common conditions such as:
Open the downloaded app on your phone, tablet or computer and you’ll be connected with a highly skilled provider. On-demand visits are available to anyone in Indiana (2 years and older).
IU Health On-Demand Virtual Visits makes taking care of you and your family easy with three simple steps:
Typically visits with our providers will last about 10 minutes. Our experts will review your history and answer questions. A few minutes later you’ll have a diagnosis and instructions for treatment.
Be sure to allow access to your camera and microphone if you are using the app. If you are connecting via desktop, be sure to test your computer settings.
IU Health offers a variety of virtual visits. These include regular, follow-up, pre and post-operation, triage visits, pre-visit information sessions, medication review and more.
Contact your provider or find a provider, and we will provide you care setting options based on your healthcare needs.
If you are eligible for virtual care with one of our highly skilled providers, an IU Health care team member will schedule your virtual visit and provide setup instructions.
When you’re sick or not feeling well, we’re there for you. IU Health offers Virtual Visits on-demand 24-hours a day, 7 days a week. You can get the care you need now for common conditions such as:
Open the downloaded app on your phone, tablet or computer and you’ll be connected with a highly skilled provider. On-demand visits are available to anyone in Indiana (2 years and older).
IU Health On-Demand Virtual Visits makes taking care of you and your family easy with three simple steps:
Typically visits with our providers will last about 10 minutes. Our experts will review your history and answer questions. A few minutes later you’ll have a diagnosis and instructions for treatment.
Be sure to allow access to your camera and microphone if you are using the app. If you are connecting via desktop, be sure to test your computer settings.
Life can be challenging, unexpected, and busy. IU Health offers virtual care across a broad spectrum of your health care needs. It’s an easy, simplified way to get the best care that fits into your life. From scheduled visits to on-demand care, we’re ready to connect. Keeping you and your family cared for, healthy, and safe.
Download this PDF guide to view step-by-step instructions to download and enroll in IU Health Virtual Visits.
Descarga esta guía para ver las instrucciones paso a paso para descargar e inscribirse en las visitas virtuales de IU Health.
Tải xuống hướng dẫn định dạng PDF này để xem hướng dẫn từng bước cho việc tải xuống và ghi danh vào chương trình Thăm Khám Ảo của IU Health.
下载本 PDF 指南,以查看步骤指南,其中将告知您如何下载并登记进行 IU Health 虚拟就诊.
Soo dejiso tilmaamahan PDF-ka ah si aad u aragto tilmaamaha talaabo talaabada ah ee soo dejinta oo hoos ugu dhaadhac Booqashooyinka Maqalka iyo Muuqaalka ah ee Caafimaadka UI
قم بتنزيل هذا الدليل بصيغة PDF لعرض التعليمات خطوة بخطوة للتنزيل والتسجيل في الزيارات الصحية الافتراضية لجامعة إنديانا
Download this PDF guide to view step-by-step instructions to download and enroll in IU Health Virtual Visits.
Descarga esta guía para ver las instrucciones paso a paso para descargar e inscribirse en las visitas virtuales de IU Health.
Tải xuống hướng dẫn định dạng PDF này để xem hướng dẫn từng bước cho việc tải xuống và ghi danh vào chương trình Thăm Khám Ảo của IU Health.
下载本 PDF 指南,以查看步骤指南,其中将告知您如何下载并登记进行 IU Health 虚拟就诊.
Soo dejiso tilmaamahan PDF-ka ah si aad u aragto tilmaamaha talaabo talaabada ah ee soo dejinta oo hoos ugu dhaadhac Booqashooyinka Maqalka iyo Muuqaalka ah ee Caafimaadka UI
قم بتنزيل هذا الدليل بصيغة PDF لعرض التعليمات خطوة بخطوة للتنزيل والتسجيل في الزيارات الصحية الافتراضية لجامعة إنديانا
Download this PDF guide to view step-by-step instructions to download and enroll in IU Health Virtual Visits.
Descarga esta guía para ver las instrucciones paso a paso para descargar e inscribirse en las visitas virtuales de IU Health.
Tải xuống hướng dẫn định dạng PDF này để xem hướng dẫn từng bước cho việc tải xuống và ghi danh vào chương trình Thăm Khám Ảo của IU Health.
下载本 PDF 指南,以查看步骤指南,其中将告知您如何下载并登记进行 IU Health 虚拟就诊。
Soo dejiso tilmaamahan PDF-ka ah si aad u aragto tilmaamaha talaabo talaabada ah ee soo dejinta oo hoos ugu dhaadhac Booqashooyinka Maqal Muuqaalka Caafimaadka UI
قم بتنزيل هذا الدليل بصيغة PDF لعرض التعليمات خطوة بخطوة للتنزيل والتسجيل في الزيارات الصحية الافتراضية لجامعة إنديانا.
Download this PDF guide to view step-by-step instructions to download and enroll in IU Health Virtual Visits.
Descarga esta guía para ver las instrucciones paso a paso para descargar e inscribirse en las visitas virtuales de IU Health.
Tải xuống hướng dẫn định dạng PDF này để xem hướng dẫn từng bước cho việc tải xuống và ghi danh vào chương trình Thăm Khám Ảo của IU Health.
下载本 PDF 指南,以查看步骤指南,其中将告知您如何下载并登记进行 IU Health 虚拟就诊。
Soo dejiso tilmaamahan PDF-ka ah si aad u aragto tilmaamaha talaabo talaabada ah ee soo dejinta oo hoos ugu dhaadhac Booqashooyinka Maqal Muuqaalka Caafimaadka UI
قم بتنزيل هذا الدليل بصيغة PDF لعرض التعليمات خطوة بخطوة للتنزيل والتسجيل في الزيارات الصحية الافتراضية لجامعة إنديانا.
For your mobile device, the app can be found in both the App Store and Google Play.
IU Health On-Demand Virtual Visits makes taking care of you and your family easy with three simple steps:
Typically visits with our providers will last about 10 minutes. Our experts will review your history and answer questions. A few minutes later you’ll have a diagnosis and instructions for treatment.
Are you having trouble with the app or your account? Our customer Support team will be happy to assist you. Please call 855.269.3553.
Much like your online banking transactions, your medical information and virtual connection are secured with end-to-end 128-bit encryption per the National Institute of Standards and Technology’s security requirements for cryptographic modules.
The security and privacy program was built to the highest standards and has passed extensive federal and independent security audits to be HIPAA compliant.
Learn device requirements for mobile and desktop, including connectivity and supported browsers and operating systems.
View a step-by-step visual guide to adding child under age 18 to your account.
Learn device requirements for mobile and desktop, including connectivity and supported browsers and operating systems.
View a step-by-step visual guide to adding child under age 18 to your account.