Connected Care

Enhanced primary care designed to meet the unique needs of adults with Medicare

As an adult who has Medicare coverage, you deserve enhanced primary care that’s focused on your unique needs. Our highly skilled IU Health physicians and compassionate care team of experts deliver the health care services most important to you.

If you’re managing one or more chronic conditions and have Medicare, Connected Care may be the right choice for you.

Your doctor and care team will be well connected to you, your life and your needs. By offering longer appointment times (30 to 60 minutes), same-day appointments and 24/7 phone access to a provider, we provide the services that matter most, whether you’re managing one or multiple chronic conditions, such as heart disease, high blood pressure, diabetes, COPD (chronic obstructive pulmonary disease), or dementia.

Why choose Connected Care?

Longer appointment times give you more time to talk with your doctor and work together to develop a coordinated plan of care that works for you and your life. Your compassionate care team will get to know you and your unique healthcare needs. You’ll have access to a clinical pharmacist who can help with medication management and assist with affordability. Your care team works in collaboration with your specialists to ensure you receive consistent and coordinated care.

Who is on my Care Team?

Your care team will get to know you as a person and can include:

  • Provider
  • Clinical pharmacist
  • Care manager
  • Social worker
  • Patient care navigator
  • Virtual behavioral health services

This team provides expert care to meet the unique need of patients with Medicare.

How is IU Health Connected Care different?

We are an important partner in the community. To help us show our appreciation and stay connected to our patients, we host events throughout the year in our Community Room.

This may include free seminars on relevant health topics, such as diabetes or heart disease, exercise classes, fun events, caregiver education and information about Medicare. This helps us get to know our patients and their loved ones, so we can provide important support services necessary for our patients’ success.

    What to Expect with Connected Care

    Your doctor and care team will be well connected to you, your life and your needs. By offering longer appointment times (30 to 60 minutes), same-day appointments and 24/7 phone access to a provider, we provide the services that matter most, whether you’re managing one or multiple chronic conditions, such as heart disease, high blood pressure, diabetes, COPD (chronic obstructive pulmonary disease), or dementia.

    Why choose Connected Care?

    Longer appointment times give you more time to talk with your doctor and work together to develop a coordinated plan of care that works for you and your life. Your compassionate care team will get to know you and your unique healthcare needs. You’ll have access to a clinical pharmacist who can help with medication management and assist with affordability. Your care team works in collaboration with your specialists to ensure you receive consistent and coordinated care.

    Who is on my Care Team?

    Your care team will get to know you as a person and can include:

    • Provider
    • Clinical pharmacist
    • Care manager
    • Social worker
    • Patient care navigator
    • Virtual behavioral health services

    This team provides expert care to meet the unique need of patients with Medicare.

    How is IU Health Connected Care different?

    We are an important partner in the community. To help us show our appreciation and stay connected to our patients, we host events throughout the year in our Community Room.

    This may include free seminars on relevant health topics, such as diabetes or heart disease, exercise classes, fun events, caregiver education and information about Medicare. This helps us get to know our patients and their loved ones, so we can provide important support services necessary for our patients’ success.

      Learn more about Connected Care's enhanced primary care services at our Indianapolis location.

      Frequently Asked Questions

      You may have questions about Connected Care and your first appointment. Below are answers to some of the most frequently asked questions.

      Connected Care practices are specifically designed for people with Medicare, Medicare Advantage, or Medicare/Medicaid insurance coverage. If you’re managing one or more chronic conditions and have Medicare, Connected Care may be the right choice for you.

      Yes. You can expect to see the same primary care visit costs that you always have with IU Health. However, you may actually see lower healthcare costs over time by reducing emergency visits or hospital stays.

      Yes. The providers and services are covered under the same insurance you have used with previous IU Health providers.

      Yes. Your specialist will continue to provide care in addition to the new Connected Care primary care services you will receive. Your Connected Care doctor will be in direct contact with your specialist as needed and both will collaborate seamlessly to ensure you receive the most coordinated care possible.

      Yes. Once you choose Connected Care, your physician and care team will begin providing the enhanced primary care services you need, for long as you need them.

      Connected Care services include in-person and virtual visits, longer appointment times (30 to 60 minutes), same-day appointments, and 24/7 phone access to a provider. You’ll also have access to a pharmacist, care manager, social worker, and virtual behavioral health services.

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      Connecting the links with Connected Care

      Patient Stories for Connected Care

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      Connecting the links with Connected Care