IU Health Physicians Family Medicine

About IU Health Primary Care

Besides treating illness and disease, our doctors are committed to advising patients on preventive care and wellness to help them stay healthy. In addition to general primary care services, such as well exams and vaccinations, our practice offers disease management, and radiology and lab services on site.

Services

Available in the office:

• Disease management
• Same-day appointments

Available in our building:

• Lab
• X-ray

About Your Visit

From the moment you step into our office, we want to ensure you have a seamless and comfortable experience. When you arrive, you will be greeted by one of our registration staff, who will verify all of your information and let the clinical team know you have arrived for your appointment.

During a typical appointment, our care team will do the following so we can address what matters most to you:

• Discuss any concerns you may have
• Review your medical and family history
• Check your vitals
• Provide the necessary medical support
• Help you navigate any specialty care

Insurance

IU Health accepts most insurance plans. We recommend that you verify your benefits and eligibility with your insurance company before your visit.

Preparing for Your Appointment

Prior to your appointment, please bring the following:

• Insurance and identification card(s)
• Bring a copy of relevant medical records
• A list of current medications, including over-the-counter medicines and supplements

Please bring any completed paperwork that has been previously sent to you via mail or email in order to expedite your visit.

To ensure that all patients receive adequate time with their provider, it is important that patients arrive on time for their scheduled appointment. If unforeseen circumstances arise and you may be late to your scheduled appointment, please call the office. You may be asked to reschedule your appointment if you arrive 15 minutes or later for your appointment.

My IU Health Patient Portal

The My IU Health patient portal makes it easy for you to navigate to self-schedule appointments with select providers, send messages to your care team, view results and pay a bill.