Visitor Policies

Find our latest visitor policies and what to expect at IU Health locations

We are taking thoughtful, careful steps for everyone’s safety. Learn more about our hospital visitor policies and what to expect at your next appointment with IU Health.

Due to a rise in the number of reported cases of flu and other respiratory viruses, IU Health is limiting visitors at some of its hospitals, to prevent spreading and protect patients and team members:

  • IU Health Arnett Hospital – Dec. 6
  • IU Health Ball Memorial Hospital – Dec. 12
  • IU Health Blackford Hospital Dec. 12
  • IU Health Frankfort Hospital – Dec. 6
  • IU Health Jay Hospital – Dec. 12
  • IU Health Methodist Hospital – Dec. 5
  • IU Health North Hospital – Dec. 5
  • IU Health Saxony Hospital – Dec. 5
  • IU Health Tipton – Dec. 5
  • IU Health University Hospital – Dec. 5
  • IU Health West Hospital – Dec. 5
  • IU Health White Memorial Hospital – Dec. 6
  • Riley Hospital for Children – already observing restrictions

Visitor Restrictions

The following restrictions will remain in effect until viral illness rates decline:

  • Only immediate family (18 or older) will be allowed to visit and be on the patient unit, with a limit of two visitors at any one time.
  • Visitors younger than 18 years* will not be permitted on patient units (exceptions made for parents/guardians younger than 18).
  • Masking is required for visitors and team members in all patient encounters (i.e., when in a room with a patient).
  • Visitors who have flu-like or COVID-19 symptoms, such as fever, cough, chills or muscle aches, will not be allowed to visit patients.
  • Visitors, vendors, volunteers and team members must be vigilant about hand washing and covering coughs.

*Age restriction due to high flu activity in younger children. This population is also at high risk for serious flu complications.

Exceptions to visitor restrictions may be made by regional leadership in special circumstances (such as end of life).

    These guidelines may vary by facility based on the local environment. Some areas, such as NICUs, may have additional restrictions. Visit our hospital pages for guidelines at each hospital.

    Hospital Visitor Policy

    Due to a rise in the number of reported cases of flu and other respiratory viruses, IU Health is limiting visitors at some of its hospitals, to prevent spreading and protect patients and team members:

    • IU Health Arnett Hospital – Dec. 6
    • IU Health Ball Memorial Hospital – Dec. 12
    • IU Health Blackford Hospital Dec. 12
    • IU Health Frankfort Hospital – Dec. 6
    • IU Health Jay Hospital – Dec. 12
    • IU Health Methodist Hospital – Dec. 5
    • IU Health North Hospital – Dec. 5
    • IU Health Saxony Hospital – Dec. 5
    • IU Health Tipton – Dec. 5
    • IU Health University Hospital – Dec. 5
    • IU Health West Hospital – Dec. 5
    • IU Health White Memorial Hospital – Dec. 6
    • Riley Hospital for Children – already observing restrictions

    Visitor Restrictions

    The following restrictions will remain in effect until viral illness rates decline:

    • Only immediate family (18 or older) will be allowed to visit and be on the patient unit, with a limit of two visitors at any one time.
    • Visitors younger than 18 years* will not be permitted on patient units (exceptions made for parents/guardians younger than 18).
    • Masking is required for visitors and team members in all patient encounters (i.e., when in a room with a patient).
    • Visitors who have flu-like or COVID-19 symptoms, such as fever, cough, chills or muscle aches, will not be allowed to visit patients.
    • Visitors, vendors, volunteers and team members must be vigilant about hand washing and covering coughs.

    *Age restriction due to high flu activity in younger children. This population is also at high risk for serious flu complications.

    Exceptions to visitor restrictions may be made by regional leadership in special circumstances (such as end of life).

      These guidelines may vary by facility based on the local environment. Some areas, such as NICUs, may have additional restrictions. Visit our hospital pages for guidelines at each hospital.

      Hospital

      Masks are required in the following locations:

      • Patient rooms
      • Emergency waiting rooms
      • Transplant and oncology units
      • All pediatric units
      • Newborn intensive care units (NICUs)
      • Riley Hospital for Children

      Masks are required for any patient with respiratory symptoms or when indicated by isolation procedures.

      Medical grade masks will be available at no cost to you. Masks are not required in public spaces, such as cafeterias, lobbies, gift shops, restrooms and when walking in hallways.

      Outpatient Locations

      Masks are required in the following locations:

      • Outpatient waiting rooms, including lab, radiology and Urgent Care
      • Pediatric outpatient locations
      • All cancer and transplant centers

      Mask Policy

      Hospital

      Masks are required in the following locations:

      • Patient rooms
      • Emergency waiting rooms
      • Transplant and oncology units
      • All pediatric units
      • Newborn intensive care units (NICUs)
      • Riley Hospital for Children

      Masks are required for any patient with respiratory symptoms or when indicated by isolation procedures.

      Medical grade masks will be available at no cost to you. Masks are not required in public spaces, such as cafeterias, lobbies, gift shops, restrooms and when walking in hallways.

      Outpatient Locations

      Masks are required in the following locations:

      • Outpatient waiting rooms, including lab, radiology and Urgent Care
      • Pediatric outpatient locations
      • All cancer and transplant centers
      • Patients may bring up to two people (ages 2 and up) with them to an appointment (exceptions allowed when siblings accompany the parent and patient).
      • All visitors must follow COVID-19 protocols while on site (screen negative, mask in designated areas if older than 2, practice hand hygiene and maintain social distance).

        Besides in-person visits, we continue to offer Virtual Visits based on your needs. If you have questions or would like to confirm your appointment, please call your provider’s office.

        Rest assured v1

        Outpatient Appointments

        • Patients may bring up to two people (ages 2 and up) with them to an appointment (exceptions allowed when siblings accompany the parent and patient).
        • All visitors must follow COVID-19 protocols while on site (screen negative, mask in designated areas if older than 2, practice hand hygiene and maintain social distance).

          Besides in-person visits, we continue to offer Virtual Visits based on your needs. If you have questions or would like to confirm your appointment, please call your provider’s office.

          Rest assured v1