Portions of Interstate 65 in downtown Indianapolis will be closed for bridge repairs beginning on or after July 1. Construction may impact travel to IU Health facilities in the area. Learn more.
Our team of nationally recognized, skilled professionals appreciates the opportunity to care for you or your loved one. Our goal is to offer you the best possible healthcare experience.
Thank you for choosing Indiana University Health Ball Memorial Hospital.
We strive to:
Thank you for choosing Indiana University Health Ball Memorial Hospital.
We strive to:
Patients may be dropped off at the main entrance of Indiana University Health Ball Memorial Hospital or as directed on the pre-visit information from your doctor’s office.
Parking at IU Health Ball Memorial Hospital is free, with surface parking lots conveniently located near each entrance to help patients and visitors quickly access their destination. Once inside the hospital, our team at the Welcome Center will be happy to help you and answer any questions.
Muncie offers a public transportation system, providing residents and visitors with a variety of different bus routes to get them to where they need to go.
There are several bus routes with stops near IU Health Ball Memorial Hospital. For questions regarding the best route for you, please call 765.289.MITS where staff members can assist with questions, ticketing, trip planning and route detours and delays.
Muncie Indiana Transit System
765.289.MITS
If you or your loved one is in need of taxi service, call Tony’s Taxi Service: 765.282.7777.
If you or your loved one needs to rent a car while in the Muncie area, please call:
Alamo Rent a Car
765.282.1281
Enterprise Rent a Car
765.289.3300
Our healthcare team understands that having family (defined as blood relatives, spouse/partner of different-sex or same-sex couples, biological or adoptive parents, adult caregivers of patient or children, and/or significant others) and friends around is important to the healing process. Your family is welcome anytime, but we do ask guests to follow the guidelines below.
For more information or to check on the status of your loved one, call 765.747.3111.
Hours are different for each unit, so you are welcome to call 765.747.3111 for specific visiting hours on a unit. Please note that these may change based on a patient’s condition or scheduled tests. There may be special guidelines for coming or staying after 9 pm.
In general, it is a good idea to check with a guest relations team member before bringing a child as a visitor. Children younger than 14 years must be accompanied by an adult other than the patient at all times. Some units may require health screens or have other limitations on children visiting.
For your protection, people should not visit if they are sick, especially if they have a sore throat, cold or fever.
All IU Health facilities are smoke-free. For the safety of everyone, smoking is not allowed in any IU Health building or on the grounds.
All IU Health facilities are alcohol and drug-free.
It is the policy of Indiana University Health that no one, other than IU Health Security Officers or on-duty Law Enforcement Officers, carry or have in their possession a firearm or weapon while in a IU Health facility. Law enforcement officers should check in with IU Health Security if they plan to carry on premises.
We understand that coming to the hospital as either a patient or with a loved one can be difficult. You’re in a new place with a lot of new information. Sometimes it can feel overwhelming.
We want to do everything we can to decrease any stress or challenges during your visit. This section provides you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation, and places to stay.
Listening to our patients and their families helps us understand the experiences they have within our facilities and allows us to make decisions that serve them better. We encourage patients and their families to take a moment to provide feedback and suggestions for how we could improve our service.
Patients may be dropped off at the main entrance of Indiana University Health Ball Memorial Hospital or as directed on the pre-visit information from your doctor’s office.
Parking at IU Health Ball Memorial Hospital is free, with surface parking lots conveniently located near each entrance to help patients and visitors quickly access their destination. Once inside the hospital, our team at the Welcome Center will be happy to help you and answer any questions.
Muncie offers a public transportation system, providing residents and visitors with a variety of different bus routes to get them to where they need to go.
There are several bus routes with stops near IU Health Ball Memorial Hospital. For questions regarding the best route for you, please call 765.289.MITS where staff members can assist with questions, ticketing, trip planning and route detours and delays.
Muncie Indiana Transit System
765.289.MITS
If you or your loved one is in need of taxi service, call Tony’s Taxi Service: 765.282.7777.
If you or your loved one needs to rent a car while in the Muncie area, please call:
Alamo Rent a Car
765.282.1281
Enterprise Rent a Car
765.289.3300
Our healthcare team understands that having family (defined as blood relatives, spouse/partner of different-sex or same-sex couples, biological or adoptive parents, adult caregivers of patient or children, and/or significant others) and friends around is important to the healing process. Your family is welcome anytime, but we do ask guests to follow the guidelines below.
For more information or to check on the status of your loved one, call 765.747.3111.
Hours are different for each unit, so you are welcome to call 765.747.3111 for specific visiting hours on a unit. Please note that these may change based on a patient’s condition or scheduled tests. There may be special guidelines for coming or staying after 9 pm.
In general, it is a good idea to check with a guest relations team member before bringing a child as a visitor. Children younger than 14 years must be accompanied by an adult other than the patient at all times. Some units may require health screens or have other limitations on children visiting.
For your protection, people should not visit if they are sick, especially if they have a sore throat, cold or fever.
All IU Health facilities are smoke-free. For the safety of everyone, smoking is not allowed in any IU Health building or on the grounds.
All IU Health facilities are alcohol and drug-free.
It is the policy of Indiana University Health that no one, other than IU Health Security Officers or on-duty Law Enforcement Officers, carry or have in their possession a firearm or weapon while in a IU Health facility. Law enforcement officers should check in with IU Health Security if they plan to carry on premises.
We understand that coming to the hospital as either a patient or with a loved one can be difficult. You’re in a new place with a lot of new information. Sometimes it can feel overwhelming.
We want to do everything we can to decrease any stress or challenges during your visit. This section provides you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation, and places to stay.
Listening to our patients and their families helps us understand the experiences they have within our facilities and allows us to make decisions that serve them better. We encourage patients and their families to take a moment to provide feedback and suggestions for how we could improve our service.
At Indiana University Health Ball Memorial Hospital, our goal is to do everything we can to make you and your guests feel safe and comfortable while you are in our care. To make your stay with us easier, below is a listing of some of the many services that are available to you and your family.
Our team of guest relations’ representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our team members for assistance or visit the Welcome Center.
We know that good nutrition helps heal the body, so there are a variety of dining options available for patients, families and guests at IU Health Ball Memorial Hospital.
Features an assortment of fresh and healthy food prepared daily by IU Health chefs.
Located on the ground floor of the hospital.
Open Daily: 6:30 am - 7 pm
Features a variety of coffees, teas and pastries.
Located on the first floor of the hospital, adjacent to the Rotunda and Dining Atrium.
Open Monday through Friday, 6 am - 6 pm
Open Saturday and Sundays, 8 am - 12 pm
Offers signature sandwiches and pizzas.
Located on the first floor of the hospital in the Rotunda Dining Atrium.
Open Daily:
If you would like to get a breath of fresh air, there are many restaurants nearby.
With IU Health Ball Memorial Hospital room service, you can choose what and when you want to eat daily. You may order meals from a menu that includes a wide variety of delicious and healthy options, all prepared by IU Health chefs.
Similar to hotel room service, you choose from a menu and then call room service. An operator will place the order and confirm any diet restrictions. If your doctor changes your diet needs, the operator can check this information via the computer. Your meal is then delivered directly to you, usually within one hour of the order.
At Indiana University Health Ball Memorial Hospital, family members and guests are welcome to order a meal and dine with you in your room. To order a guest meal, please visit the IU Health Ball Memorial Hospital cafeteria.
IU Health Ball Memorial Hospital is pleased to provide complimentary wireless Internet access for you and your family and guests. The wireless network is available 24/7 in all areas of our hospital. In addition, most of our patient rooms are also equipped with an in-room computer with online access. Please note that IU Health cannot provide technical help for your device or help connecting to the network.
For your convenience, an ATM is located on the ground floor near the cafeteria.
Patients may receive mail while staying at IU Health Ball Memorial Hospital. Anyone wishing to send mail to a patient should address his or her envelope as follows:
Patient name, room number
IU Health Ball Memorial Hospital
2401 W. University Avenue
Muncie, IN 47303
Mail you receive after you leave will be forwarded to your home address.
For flower deliveries, please call 765.288.6895 during the hours of 12:30 pm to 4 pm, Monday through Friday, with the exception of holidays and the day before Thanksgiving and Christmas. Flowers and gifts may also be delivered to the Information Desk at the main entrance of IU Health Ball Memorial Hospital. Volunteers deliver these items on weekdays to patient rooms.
For a variety of reasons, some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot confirm that you are a patient at the hospital.
The IU Health Ball Memorial Hospital Gift Shop offers a unique assortment of gifts for all ages. In addition to snacks and beverages, the gift shop offers a full selection of magazines, cards and balloons. Seasonal gifts are also available.
Family members or friends who would like to purchase a gift can call 765.747.3209. Gift shop staff can help select the right gift, include a personal note and have it delivered for free anywhere in the hospital. MasterCard and Visa are accepted.
Monday through Friday, 9 am - 8 pm
Saturday, 11 am - 5 pm
Sunday, noon - 5 pm
The Family Library at IU Health Ball Memorial Hospital is located on the first floor of the hospital. The Family Library provides a serene environment for patients, and their families. It offers a place to relax and unwind, read, access the Internet and email, conduct personal business, obtain health information resources and learn about medical conditions.
Inpatients who are unable to visit the Family Library may call 765.747.3685 to request medical information to compliment their medical care or send email to lspringston@iuhealth.org.
The Family Library staff is a group of concerned professionals who listen to your needs and offer comprehensive, up-to-date information about your diagnosis or condition.
The Library of Life, Love and Laughter (LLLL) at IU Health Ball Memorial Hospital is an inpatient service. The LLLL provides laptop service, movies, TV/DVD/VHS players, Playstation 2 and games, large print books, magazines, audiobooks, music and AM/FM CD players.
Inpatients who wish to use the LLLL to request laptop service, movies, books or music to make their stay at the hospital more pleasant should call 765.741.2914.
At Indiana University Health Ball Memorial Hospital, our goal is to do everything we can to make you and your guests feel safe and comfortable while you are in our care. To make your stay with us easier, below is a listing of some of the many services that are available to you and your family.
Our team of guest relations’ representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our team members for assistance or visit the Welcome Center.
We know that good nutrition helps heal the body, so there are a variety of dining options available for patients, families and guests at IU Health Ball Memorial Hospital.
Features an assortment of fresh and healthy food prepared daily by IU Health chefs.
Located on the ground floor of the hospital.
Open Daily: 6:30 am - 7 pm
Features a variety of coffees, teas and pastries.
Located on the first floor of the hospital, adjacent to the Rotunda and Dining Atrium.
Open Monday through Friday, 6 am - 6 pm
Open Saturday and Sundays, 8 am - 12 pm
Offers signature sandwiches and pizzas.
Located on the first floor of the hospital in the Rotunda Dining Atrium.
Open Daily:
If you would like to get a breath of fresh air, there are many restaurants nearby.
With IU Health Ball Memorial Hospital room service, you can choose what and when you want to eat daily. You may order meals from a menu that includes a wide variety of delicious and healthy options, all prepared by IU Health chefs.
Similar to hotel room service, you choose from a menu and then call room service. An operator will place the order and confirm any diet restrictions. If your doctor changes your diet needs, the operator can check this information via the computer. Your meal is then delivered directly to you, usually within one hour of the order.
At Indiana University Health Ball Memorial Hospital, family members and guests are welcome to order a meal and dine with you in your room. To order a guest meal, please visit the IU Health Ball Memorial Hospital cafeteria.
IU Health Ball Memorial Hospital is pleased to provide complimentary wireless Internet access for you and your family and guests. The wireless network is available 24/7 in all areas of our hospital. In addition, most of our patient rooms are also equipped with an in-room computer with online access. Please note that IU Health cannot provide technical help for your device or help connecting to the network.
For your convenience, an ATM is located on the ground floor near the cafeteria.
Patients may receive mail while staying at IU Health Ball Memorial Hospital. Anyone wishing to send mail to a patient should address his or her envelope as follows:
Patient name, room number
IU Health Ball Memorial Hospital
2401 W. University Avenue
Muncie, IN 47303
Mail you receive after you leave will be forwarded to your home address.
For flower deliveries, please call 765.288.6895 during the hours of 12:30 pm to 4 pm, Monday through Friday, with the exception of holidays and the day before Thanksgiving and Christmas. Flowers and gifts may also be delivered to the Information Desk at the main entrance of IU Health Ball Memorial Hospital. Volunteers deliver these items on weekdays to patient rooms.
For a variety of reasons, some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot confirm that you are a patient at the hospital.
The IU Health Ball Memorial Hospital Gift Shop offers a unique assortment of gifts for all ages. In addition to snacks and beverages, the gift shop offers a full selection of magazines, cards and balloons. Seasonal gifts are also available.
Family members or friends who would like to purchase a gift can call 765.747.3209. Gift shop staff can help select the right gift, include a personal note and have it delivered for free anywhere in the hospital. MasterCard and Visa are accepted.
Monday through Friday, 9 am - 8 pm
Saturday, 11 am - 5 pm
Sunday, noon - 5 pm
The Family Library at IU Health Ball Memorial Hospital is located on the first floor of the hospital. The Family Library provides a serene environment for patients, and their families. It offers a place to relax and unwind, read, access the Internet and email, conduct personal business, obtain health information resources and learn about medical conditions.
Inpatients who are unable to visit the Family Library may call 765.747.3685 to request medical information to compliment their medical care or send email to lspringston@iuhealth.org.
The Family Library staff is a group of concerned professionals who listen to your needs and offer comprehensive, up-to-date information about your diagnosis or condition.
The Library of Life, Love and Laughter (LLLL) at IU Health Ball Memorial Hospital is an inpatient service. The LLLL provides laptop service, movies, TV/DVD/VHS players, Playstation 2 and games, large print books, magazines, audiobooks, music and AM/FM CD players.
Inpatients who wish to use the LLLL to request laptop service, movies, books or music to make their stay at the hospital more pleasant should call 765.741.2914.
The Ball State Student Health Center Pharmacy is located in the Ball State Health Center inside the Amelia T. Wood Building, and is open to current Ball State students and employees.
The pharmacy provides the highest quality care and quality medications and also helps educate students when using prescriptions. Other services include:
We strive to develop strong relationships with both our providers and patients to ensure optimal medical results.
Note: The pharmacy accepts payment by cash, credit card, debit card, bursar's charge, and most insurance plans except for Medicare and Medicaid. If you wish to make a charge to your bursar account, you must present a valid Ball State ID. If you are picking up a controlled substance, you must show a government-issued photo ID such as a driver's license or a passport.
If you are using a Medicare plan for payments, IU Health Pavilion Community Pharmacy, located one block south of campus at 2401 W. University Ave, OMP 1635, can work with you.
Address:
1500 Neely Ave
Muncie, IN, 47306
Phone
765.285.1079
Fax
765.285.1138
Pharmacy Hours:
Monday, Thursday, Friday, 8 am – 5 pm
Tuesday, Wednesday, 9 am – 6:30 pm
Please ask us about our:
It is a pharmacy unlike anything you have experienced before. To us, pharmaceutical care means more than counting pills. It means helping patients make the best use of their medications — screening for interactions, in-depth counseling, continued monitoring, and educating on medical devices. Through our community pharmacy network — 10 ambulatory care pharmacies located primarily in physician offices — we develop relationships. A vital link in the medication use process is that our pharmacists forge partnerships with both providers and patients to ensure optimal medication outcomes.
Address:
5501 West Bethel Avenue
Muncie, IN, 47304
Phone
765.751.7900
Fax
765.747.2996
Pharmacy Hours:
Monday – Friday, 8 am – 6 pm
The Indiana University Health Pavilion Retail Pharmacy is located in the lobby of the Outpatient Medical Pavilion at Ball Memorial Hospital.
It is a pharmacy unlike anything you have experienced before. To us, pharmaceutical care means more than counting pills. It means helping patients make the best use of their medications — screening for interactions, in-depth counseling, continued monitoring, and educating on medical devices. Through our community pharmacy network — 10 ambulatory care pharmacies located primarily in physician offices — we develop relationships. A vital link in the medication use process is that our pharmacists forge partnerships with both providers and patients to ensure optimal medication outcomes.
Please Note: If you need a refill and have a Kenmore pharmacy prescription number please call Pavilion pharmacy at 765.757.8461 and request a refill. Kenmore prescription numbers will not work on this refill link. Thank you.
Address:
2401 W. University Avenue OMP 1635
Muncie, IN, 47303
Phone
765.747.8461
Fax
765.747.8472
Pharmacy Hours:
Monday – Friday, 7 am – 8 pm
Saturday, 9 am – 3 pm
Sunday, 9 am – 1 pm
We specialize in the needs of diabetic patients: education and supplies.
It is a pharmacy unlike anything you have experienced before. To us, pharmaceutical care means more than counting pills. It means helping patients make the best use of their medications — screening for interactions, in-depth counseling, continued monitoring, and educating on medical devices. Through our community pharmacy network — 10 ambulatory care pharmacies located primarily in physician offices — we develop relationships. A vital link in the medication use process is that our pharmacists forge partnerships with both providers and patients to ensure optimal medication outcomes.
Address:
3813 S. Madison St.
Muncie, IN, 47302
Phone
765.751.2324
Fax
765.751.2332
Pharmacy Hours:
Monday – Friday, 8 am – 6 pm
Saturday, 9 am – 1 pm
Do you have a friend or family member who has been admitted to Indiana University Health Ball Memorial Hospital and could use a smile? Let them know that you are thinking about them by sending an eCard greeting!
This free service is available for any current inpatient at IU Health Ball Memorial Hospital. By completing our simple online form, your friend or family member will receive your personalized, full-color greeting hand delivered by one of our volunteers.
To take advantage of this service, just follow the 5 easy steps below:
Your greetings are delivered daily Monday through Friday. Any greetings submitted over the weekend will be delivered on Monday. Greetings can be delivered to current patients only.
The Ball State Student Health Center Pharmacy is located in the Ball State Health Center inside the Amelia T. Wood Building, and is open to current Ball State students and employees.
The pharmacy provides the highest quality care and quality medications and also helps educate students when using prescriptions. Other services include:
We strive to develop strong relationships with both our providers and patients to ensure optimal medical results.
Note: The pharmacy accepts payment by cash, credit card, debit card, bursar's charge, and most insurance plans except for Medicare and Medicaid. If you wish to make a charge to your bursar account, you must present a valid Ball State ID. If you are picking up a controlled substance, you must show a government-issued photo ID such as a driver's license or a passport.
If you are using a Medicare plan for payments, IU Health Pavilion Community Pharmacy, located one block south of campus at 2401 W. University Ave, OMP 1635, can work with you.
Address:
1500 Neely Ave
Muncie, IN, 47306
Phone
765.285.1079
Fax
765.285.1138
Pharmacy Hours:
Monday, Thursday, Friday, 8 am – 5 pm
Tuesday, Wednesday, 9 am – 6:30 pm
Please ask us about our:
It is a pharmacy unlike anything you have experienced before. To us, pharmaceutical care means more than counting pills. It means helping patients make the best use of their medications — screening for interactions, in-depth counseling, continued monitoring, and educating on medical devices. Through our community pharmacy network — 10 ambulatory care pharmacies located primarily in physician offices — we develop relationships. A vital link in the medication use process is that our pharmacists forge partnerships with both providers and patients to ensure optimal medication outcomes.
Address:
5501 West Bethel Avenue
Muncie, IN, 47304
Phone
765.751.7900
Fax
765.747.2996
Pharmacy Hours:
Monday – Friday, 8 am – 6 pm
The Indiana University Health Pavilion Retail Pharmacy is located in the lobby of the Outpatient Medical Pavilion at Ball Memorial Hospital.
It is a pharmacy unlike anything you have experienced before. To us, pharmaceutical care means more than counting pills. It means helping patients make the best use of their medications — screening for interactions, in-depth counseling, continued monitoring, and educating on medical devices. Through our community pharmacy network — 10 ambulatory care pharmacies located primarily in physician offices — we develop relationships. A vital link in the medication use process is that our pharmacists forge partnerships with both providers and patients to ensure optimal medication outcomes.
Please Note: If you need a refill and have a Kenmore pharmacy prescription number please call Pavilion pharmacy at 765.757.8461 and request a refill. Kenmore prescription numbers will not work on this refill link. Thank you.
Address:
2401 W. University Avenue OMP 1635
Muncie, IN, 47303
Phone
765.747.8461
Fax
765.747.8472
Pharmacy Hours:
Monday – Friday, 7 am – 8 pm
Saturday, 9 am – 3 pm
Sunday, 9 am – 1 pm
We specialize in the needs of diabetic patients: education and supplies.
It is a pharmacy unlike anything you have experienced before. To us, pharmaceutical care means more than counting pills. It means helping patients make the best use of their medications — screening for interactions, in-depth counseling, continued monitoring, and educating on medical devices. Through our community pharmacy network — 10 ambulatory care pharmacies located primarily in physician offices — we develop relationships. A vital link in the medication use process is that our pharmacists forge partnerships with both providers and patients to ensure optimal medication outcomes.
Address:
3813 S. Madison St.
Muncie, IN, 47302
Phone
765.751.2324
Fax
765.751.2332
Pharmacy Hours:
Monday – Friday, 8 am – 6 pm
Saturday, 9 am – 1 pm
Do you have a friend or family member who has been admitted to Indiana University Health Ball Memorial Hospital and could use a smile? Let them know that you are thinking about them by sending an eCard greeting!
This free service is available for any current inpatient at IU Health Ball Memorial Hospital. By completing our simple online form, your friend or family member will receive your personalized, full-color greeting hand delivered by one of our volunteers.
To take advantage of this service, just follow the 5 easy steps below:
Your greetings are delivered daily Monday through Friday. Any greetings submitted over the weekend will be delivered on Monday. Greetings can be delivered to current patients only.
