Arthritis & Rheumatology
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Hospital
IU Health Ball Memorial Hospital
4.6 out of 5 stars
Score is an average of all responses to care provider related questions on our nationally-recognized NRC Health Patient Experience Survey.
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Important COVID-19 Notice:
Visitor Policies
All IU Health hospitals are open. We have visitor restrictions in place at our locations to help slow the spread of COVID-19. View the latest visitor restrictions.
COVID-19 Vaccines
If you have an upcoming COVID-19 vaccine appointment at our vaccine location, we look forward to serving you. View full details, including directions and what to expect when you arrive.
Our team of nationally recognized, skilled professionals appreciates the opportunity to care for you or your loved one. Our goal is to offer you the best possible healthcare experience.
We strive to:
- Provide you with the highest quality of medical care and service.
- Make you feel safe and comfortable while in our care.
- Ensure your loved ones feel welcome and involved in your care.
Parking Instructions
Patients may be dropped off at the main entrance or as directed on the pre-visit information from your doctor’s office.
Parking at IU Health Ball Memorial Hospital is free. Surface parking lots are located near each entrance to help patients and visitors quickly access their destination. Once inside the hospital, our team at the Welcome Center will be happy to help you and answer any questions.
Recommended Parking Areas:
- IU Health Ball Memorial Hospital Visitor and Patient Parking Garage: Located near the main entrance of the hospital, with convenient access to the Emergency Department and Outpatient Medical Pavilion.
- Visitor Parking Lot: Located near the front entrance of the hospital.
- Parking for Cancer Patients: Located near the entrance of the Cancer Center on Gilbert Street.
- Parking for Cardiac Rehabilitation Patients: Located near the South Tower Entrance on Gilbert Street.
- Parking for Same Day Surgery Patients: Located in either the main visitor lot or the Outpatient parking garage.
Transportation Options
Public Transportation
Muncie offers a public transportation system. This gives residents and visitors many bus routes to get you where you need to go.
There are several routes with stops near the hospital. For questions regarding the best route for you, please call 765.289.MITS. Muncie Indiana Transit System staff members can assist with questions, ticketing, trip planning and route detours and delays.
Taxi Service
If you or your loved one is in need of taxi service, call Tony’s Taxi Service: 765.282.7777.
Rental Car Services
If you or your loved one needs to rent a car while in the Muncie area, please call:
- Alamo Rent a Car: 765.282.1281
- Enterprise Rent a Car: 765.289.3300
Visitor Information
Family and Guest Visiting
Please see COVID-19 Visitor Guidelines for latest updates.
Hospital Policies
- Is smoking allowed? All IU Health facilities are smoke-free. For the safety of everyone, smoking is not allowed in any IU Health building or on the grounds.
- What is IU Health’s alcohol and drug policy? All IU Health facilities are alcohol and drug-free.
- What is the IU Health firearm policy? It is the policy of IU Health that no one, other than IU Health Security Officers or on-duty Law Enforcement Officers, carry or have in their possession a firearm or weapon while in a IU Health facility. Law enforcement officers should check in with IU Health Security if they plan to carry on premises.
IU Health Ball Memorial Hospital is an equal opportunity employer dedicated to prohibiting unlawful discrimination on the basis of race, color, sex, religion, age, national origin, genetic information, marital status, veteran status, disability, sexual orientation, gender identity or expression.
Tell Us About Your Experience
Listening to our patients and their families helps us understand the experiences they have within our facilities and allows us to make decisions that serve them better. We encourage patients and their families to take a moment to provide feedback and suggestions for how we could improve our service.
Your Visit
Parking Instructions
Patients may be dropped off at the main entrance or as directed on the pre-visit information from your doctor’s office.
Parking at IU Health Ball Memorial Hospital is free. Surface parking lots are located near each entrance to help patients and visitors quickly access their destination. Once inside the hospital, our team at the Welcome Center will be happy to help you and answer any questions.
Recommended Parking Areas:
- IU Health Ball Memorial Hospital Visitor and Patient Parking Garage: Located near the main entrance of the hospital, with convenient access to the Emergency Department and Outpatient Medical Pavilion.
- Visitor Parking Lot: Located near the front entrance of the hospital.
- Parking for Cancer Patients: Located near the entrance of the Cancer Center on Gilbert Street.
- Parking for Cardiac Rehabilitation Patients: Located near the South Tower Entrance on Gilbert Street.
- Parking for Same Day Surgery Patients: Located in either the main visitor lot or the Outpatient parking garage.
Transportation Options
Public Transportation
Muncie offers a public transportation system. This gives residents and visitors many bus routes to get you where you need to go.
There are several routes with stops near the hospital. For questions regarding the best route for you, please call 765.289.MITS. Muncie Indiana Transit System staff members can assist with questions, ticketing, trip planning and route detours and delays.
Taxi Service
If you or your loved one is in need of taxi service, call Tony’s Taxi Service: 765.282.7777.
Rental Car Services
If you or your loved one needs to rent a car while in the Muncie area, please call:
- Alamo Rent a Car: 765.282.1281
- Enterprise Rent a Car: 765.289.3300
Visitor Information
Family and Guest Visiting
Please see COVID-19 Visitor Guidelines for latest updates.
Hospital Policies
- Is smoking allowed? All IU Health facilities are smoke-free. For the safety of everyone, smoking is not allowed in any IU Health building or on the grounds.
- What is IU Health’s alcohol and drug policy? All IU Health facilities are alcohol and drug-free.
- What is the IU Health firearm policy? It is the policy of IU Health that no one, other than IU Health Security Officers or on-duty Law Enforcement Officers, carry or have in their possession a firearm or weapon while in a IU Health facility. Law enforcement officers should check in with IU Health Security if they plan to carry on premises.
IU Health Ball Memorial Hospital is an equal opportunity employer dedicated to prohibiting unlawful discrimination on the basis of race, color, sex, religion, age, national origin, genetic information, marital status, veteran status, disability, sexual orientation, gender identity or expression.
Tell Us About Your Experience
Listening to our patients and their families helps us understand the experiences they have within our facilities and allows us to make decisions that serve them better. We encourage patients and their families to take a moment to provide feedback and suggestions for how we could improve our service.
Hospital Map
Download our facility map for IU Ball Memorial Hospital. Find the main entrances, emergency entrances, guest services desk and other available amenities.
Download Hospital Map (PDF)At IU Health Ball Memorial Hospital, we want to make you and your guests feel safe and comfortable while you are in our care. To make your stay with us easier, below is a listing of some of the many services that are available to you.
Wheelchairs
Our team of guest relations’ representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our team members for assistance or visit the Welcome Center.
Places to Eat in the Hospital
We know that good nutrition helps heal the body, so there are a variety of dining options available for patients, families and guests at IU Health Ball Memorial Hospital.
IU Health Ball Memorial Hospital Cafeteria
Features an assortment of fresh and healthy food prepared daily by IU Health chefs. Located on the ground floor of the hospital.
Open Daily: 6:30 am - 7 pm
- 6:30 am - 10 am (Breakfast)
- 10 am - 11 am (Grab & Go)
- 11 am - 1:30 pm (Lunch)
- 1:30 pm - 5:30 pm (Grill & Snacks)
- 5:30 pm - 7 pm (Dinner)
Roasted Bean
Features a variety of coffees, teas and pastries. Located on the first floor of the hospital, adjacent to the Rotunda and Dining Atrium.
- Open Monday through Friday, 6 am - 6 pm
- Open Saturday and Sundays, 8 am - 12 pm
Subway Restaurant
Offers signature sandwiches and pizzas. Located on the first floor of the hospital in the Rotunda Dining Atrium.
Open Daily:
- Monday, 7 am - midnight
- Tuesday - Sunday, 24 hours
If you would like to get a breath of fresh air, there are many restaurants nearby.
Room Service
With IU Health Ball Memorial Hospital room service, you can choose what and when you want to eat daily. You may order meals from a menu that includes a wide variety of delicious and healthy options, all prepared by IU Health chefs.
Similar to hotel room service, you choose from a menu and then call room service. An operator will place the order and confirm any diet restrictions. If your doctor changes your diet needs, the operator can check this information via the computer. Your meal is then delivered directly to you, usually within one hour of the order.
Dine with a Patient
At IU Health Ball Memorial Hospital, family members and guests are welcome to order a meal and dine with you in your room. To order a guest meal, please visit the IU Health Ball Memorial Hospital cafeteria.
Internet Services
IU Health Ball Memorial Hospital offers free wireless Internet access for you and your family and guests. The wireless network is available 24/7 in all areas of our hospital. In addition, most of our patient rooms are also equipped with an in-room computer with online access. Please note that IU Health cannot provide technical help for your device or help connecting to the network.
Automated Teller Machines (ATMs)
For your convenience, an ATM is located on the ground floor near the cafeteria.
Mail Services
Incoming Mail
Patients may receive mail while staying at IU Health Ball Memorial Hospital. Anyone wishing to send mail to a patient should address his or her envelope as follows:
Patient name, room number
IU Health Ball Memorial Hospital
2401 W. University Avenue
Muncie, IN 47303
Mail you receive after you leave will be forwarded to your home address.
Deliveries
For flower deliveries, please call 765.288.6895 during the hours of 12:30 pm to 4 pm, Monday through Friday, with the exception of holidays and the day before Thanksgiving and Christmas. Flowers and gifts may also be delivered to the Information Desk at the main entrance of IU Health Ball Memorial Hospital. Volunteers deliver these items on weekdays to patient rooms.
Deliveries for Non-Disclosure Patients
For a variety of reasons, some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot confirm that you are a patient at the hospital.
Gift Shop
The IU Health Ball Memorial Hospital Gift Shop offers a unique assortment of gifts for all ages. In addition to snacks and beverages, the gift shop offers a full selection of magazines, cards and balloons. Seasonal gifts are also available.
Family members or friends who would like to purchase a gift can call 765.747.3209. Gift shop staff can help select the right gift, include a personal note and have it delivered for free anywhere in the hospital. MasterCard and Visa are accepted.
IU Health Ball Memorial Hospital Gift Shop
Monday through Friday, 9 am - 4 pm
Libraries
Family Library
The Family Library at IU Health Ball Memorial Hospital is located on the first floor of the hospital. The Family Library provides a serene environment for patients, and their families. It offers a place to relax and unwind, read, access the Internet and email, conduct personal business, obtain health information resources and learn about medical conditions.
Inpatients who are unable to visit the Family Library may call 765.747.3685 to request medical information to compliment their medical care or send email to lspringston@iuhealth.org.
The Family Library staff is a group of concerned professionals who listen to your needs and offer comprehensive, up-to-date information about your diagnosis or condition.
Library of Life, Love and Laughter
The Library of Life, Love and Laughter (LLLL) at IU Health Ball Memorial Hospital is an inpatient service. The LLLL provides laptop service, movies, TV/DVD/VHS players, Playstation 2 and games, large print books, magazines, audiobooks, music and AM/FM CD players.
Inpatients who wish to use the LLLL to request laptop service, movies, books or music to make their stay at the hospital more pleasant should call 765.741.2914.
Amenities
At IU Health Ball Memorial Hospital, we want to make you and your guests feel safe and comfortable while you are in our care. To make your stay with us easier, below is a listing of some of the many services that are available to you.
Wheelchairs
Our team of guest relations’ representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our team members for assistance or visit the Welcome Center.
Places to Eat in the Hospital
We know that good nutrition helps heal the body, so there are a variety of dining options available for patients, families and guests at IU Health Ball Memorial Hospital.
IU Health Ball Memorial Hospital Cafeteria
Features an assortment of fresh and healthy food prepared daily by IU Health chefs. Located on the ground floor of the hospital.
Open Daily: 6:30 am - 7 pm
- 6:30 am - 10 am (Breakfast)
- 10 am - 11 am (Grab & Go)
- 11 am - 1:30 pm (Lunch)
- 1:30 pm - 5:30 pm (Grill & Snacks)
- 5:30 pm - 7 pm (Dinner)
Roasted Bean
Features a variety of coffees, teas and pastries. Located on the first floor of the hospital, adjacent to the Rotunda and Dining Atrium.
- Open Monday through Friday, 6 am - 6 pm
- Open Saturday and Sundays, 8 am - 12 pm
Subway Restaurant
Offers signature sandwiches and pizzas. Located on the first floor of the hospital in the Rotunda Dining Atrium.
Open Daily:
- Monday, 7 am - midnight
- Tuesday - Sunday, 24 hours
If you would like to get a breath of fresh air, there are many restaurants nearby.
Room Service
With IU Health Ball Memorial Hospital room service, you can choose what and when you want to eat daily. You may order meals from a menu that includes a wide variety of delicious and healthy options, all prepared by IU Health chefs.
Similar to hotel room service, you choose from a menu and then call room service. An operator will place the order and confirm any diet restrictions. If your doctor changes your diet needs, the operator can check this information via the computer. Your meal is then delivered directly to you, usually within one hour of the order.
Dine with a Patient
At IU Health Ball Memorial Hospital, family members and guests are welcome to order a meal and dine with you in your room. To order a guest meal, please visit the IU Health Ball Memorial Hospital cafeteria.
Internet Services
IU Health Ball Memorial Hospital offers free wireless Internet access for you and your family and guests. The wireless network is available 24/7 in all areas of our hospital. In addition, most of our patient rooms are also equipped with an in-room computer with online access. Please note that IU Health cannot provide technical help for your device or help connecting to the network.
Automated Teller Machines (ATMs)
For your convenience, an ATM is located on the ground floor near the cafeteria.
Mail Services
Incoming Mail
Patients may receive mail while staying at IU Health Ball Memorial Hospital. Anyone wishing to send mail to a patient should address his or her envelope as follows:
Patient name, room number
IU Health Ball Memorial Hospital
2401 W. University Avenue
Muncie, IN 47303
Mail you receive after you leave will be forwarded to your home address.
Deliveries
For flower deliveries, please call 765.288.6895 during the hours of 12:30 pm to 4 pm, Monday through Friday, with the exception of holidays and the day before Thanksgiving and Christmas. Flowers and gifts may also be delivered to the Information Desk at the main entrance of IU Health Ball Memorial Hospital. Volunteers deliver these items on weekdays to patient rooms.
Deliveries for Non-Disclosure Patients
For a variety of reasons, some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot confirm that you are a patient at the hospital.
Gift Shop
The IU Health Ball Memorial Hospital Gift Shop offers a unique assortment of gifts for all ages. In addition to snacks and beverages, the gift shop offers a full selection of magazines, cards and balloons. Seasonal gifts are also available.
Family members or friends who would like to purchase a gift can call 765.747.3209. Gift shop staff can help select the right gift, include a personal note and have it delivered for free anywhere in the hospital. MasterCard and Visa are accepted.
IU Health Ball Memorial Hospital Gift Shop
Monday through Friday, 9 am - 4 pm
Libraries
Family Library
The Family Library at IU Health Ball Memorial Hospital is located on the first floor of the hospital. The Family Library provides a serene environment for patients, and their families. It offers a place to relax and unwind, read, access the Internet and email, conduct personal business, obtain health information resources and learn about medical conditions.
Inpatients who are unable to visit the Family Library may call 765.747.3685 to request medical information to compliment their medical care or send email to lspringston@iuhealth.org.
The Family Library staff is a group of concerned professionals who listen to your needs and offer comprehensive, up-to-date information about your diagnosis or condition.
Library of Life, Love and Laughter
The Library of Life, Love and Laughter (LLLL) at IU Health Ball Memorial Hospital is an inpatient service. The LLLL provides laptop service, movies, TV/DVD/VHS players, Playstation 2 and games, large print books, magazines, audiobooks, music and AM/FM CD players.
Inpatients who wish to use the LLLL to request laptop service, movies, books or music to make their stay at the hospital more pleasant should call 765.741.2914.
Medical Services
Bariatric & Medical Weight Loss
A customized approach to surgical weight loss or non-surgical, medically-supervised weight loss programs.
Cancer Care
Cancer care includes a variety of treatments, systematic therapies, surgery and clinical trials.
Critical Care
Critical care (also called intensive care) is for patients who need life support, around-the-clock care and other advanced care during serious illness or traumatic injury.
Ear, Nose & Throat
Otolaryngologists (ENT specialists) diagnose and treat disorders of the ear, nose and throat, including tumors of the head and neck. Now offering virtual visits.
Emergency Medicine
Emergency medicine includes treatment for trauma, orthopedic, brain/head, heart and other surgical emergencies.
Ancillary Services
Ball State Health Center Pharmacy
The Ball State Student Health Center Pharmacy is located in the Ball State Health Center inside the Amelia T. Wood Building, and is open to current Ball State students and employees.
Family Pharmacy
Please ask us about our asthma education programs, lipid lowering clinics, and diabetes education
Pavilion Community Pharmacy
The IU Health Pavilion Community Retail Pharmacy is located in the lobby of the Outpatient Medical Pavilion at Ball Memorial Hospital.
Courtyard Muncie at Horizon Convention Center
601 S High St
Phone
Amenities:
Call for details.
Pittenger Center Hotel at Ball State University
2000 University Avenue
Phone
Amenities:
Places to Stay
Courtyard Muncie at Horizon Convention Center
601 S High St
Phone
Amenities:
Call for details.
Pittenger Center Hotel at Ball State University
2000 University Avenue
Phone
Amenities:
LGBT Talking Points
This resource is available for LGBT patients and gives talking points to discuss with your provider.
Related Resources
LGBT Talking Points
This resource is available for LGBT patients and gives talking points to discuss with your provider.