Transplant coordinator is a coach, a resource, and calming presence for his patients

Ken Lemler is a clinical lung transplant coordinator at Methodist Hospital. He's passionate about his role to guide patients through the rigorous pre-transplant process. "With these folks, a lot of times it's their first understanding that they might need a transplant so they're scared to death," said Ken. "Part of my job is to really try to make them feel at ease. They'll see all these faces [along their journey], but the one constant for them pre and post transplant is their coordinator. That's my patient. They are always going to be my patient."