IU Health Methodist Hospital
Learn About Survey
Indiana University Health Methodist Hospital maintains its position as a national and regional healthcare leader through its commitment to excellence, accessibility and preeminence.
Introduction
IU Health Methodist Hospital was recognized in 2007, 2008, 2009 and 2010 as the top ranked hospital in the country for quality and safety by University Health Consortium and has been ranked among the top programs in the U.S.News & World Report's "Americas Best Hospitals". IU Health Methodist Hospital has also been designated as a Magnet Hospital, recognizing excellence in nursing services and high-quality clinical outcomes for patients.
Introduction
IU Health Methodist Hospital was recognized in 2007, 2008, 2009 and 2010 as the top ranked hospital in the country for quality and safety by University Health Consortium and has been ranked among the top programs in the U.S.News & World Report's "Americas Best Hospitals". IU Health Methodist Hospital has also been designated as a Magnet Hospital, recognizing excellence in nursing services and high-quality clinical outcomes for patients.
Information
Parking Instructions
Patients may be dropped off or picked up at the main entrance (off of Senate Street) or as directed on the pre-visit information from your doctor’s office. All garages have elevators, stairs and reserved parking spaces for people with special parking needs. Garages are van accessible, and are always monitored by Indiana University Health security officers and cameras.
Parking Garage Recommendations
IU Health team members and hospital volunteers are available to help you find your way through our facility. To help you get to your destination as easily as possible, we recommend the following parking options for different parts of our campus:
For the main hospital:
Garage #1, 16th St. and N. Senate Blvd.
For the Methodist Professional Center and the Cardiovascular Center at IU Health Methodist Hospital:
Garage #2, 1801 N. Senate Blvd.
For cancer patients:
Valet parking, IU Health Methodist Hospital Noyes Pavilion (18th St. and Capitol Ave.)
Parking Fees & Payment
Valet (Cancer Patients)
Complimentary valet parking is available for cancer patients coming to IU Health Methodist Hospital for treatment. Valet parking is located at 18th St. and Capitol Ave.
Garages
Garages #1 and #4:
- Up to 30 minutes - No charge
- Up to 2 hours - $2.00
- 2-3 hours - $3.00
- 3-4 hours - $4.00
- 4-24 hours - $5.00
- 24-hour patient family pass - $5.00
- 30-day patient family pass - $30.00
Garage #2:
- Up to 30 minutes - No charge
- 31 minutes-1 hour - $3.00
- 1-2 hours - $5.00
- 2-24 hours - $6.00
- No 24-hour passes
- No 30-day passes
Discounts
30-Day Pass
Family members and visitors who have a loved one staying at IU Health Methodist Hospital for a longer period of time may purchase a 30-Day Pass at either Garage #1 or Garage #4 from any of the parking attendants. The 30-Day Pass is $30.00 and allows the purchaser to enter and exit the garages as many times per day as they need to for 30 days. The 30-Day Pass can be used at both Garage #1 and Garage #4.
Financial Assistance
If you are unable to pay for parking, please talk to your nurse about receiving assistance through a social worker.
Transportation Options
IndyGo
IndyGo is Indianapolis’s public transportation system, providing residents and visitors with a variety of bus routes to get them where they need to go.
There are several bus routes with stops near IU Health Methodist Hospital. For questions regarding the best route for you, please call the IndyGo Customer Call Center where staff members can assist with questions, ticketing, trip planning and route detours and delays. Spanish speaking representatives are available as well as a language line with more than 170 other languages.
IndyGo Customer Service Call Center
317.635.3344
Call-in Hours: Monday-Friday, 7 am - 7 pm, Saturdays, 9 am - noon
IndyGo Red Line
The IndyGo Red Line is an electric Bus Rapid Transit (BRT) system serving Indianapolis. Stops will be at designated stations only, arriving every 10 minutes during peak service hours.
A Red Line station is located outside of IU Health Methodist Hospital at 18th St & Capitol Ave. If you are taking the Red Line to our hospital, please be aware to look both ways when crossing the street as buses will be traveling both north and south on Capitol Ave.
The Red Line also means changes to traffic patterns and pedestrian walkways. IndyGo has created several resources to help drivers and pedestrians learn about these changes as well as Red Line route planning, schedule and ticketing information.
Taxi Service
If you or your loved one is in need of Indianapolis taxi service, call 317.487.7777 24 hours a day, seven days a week.
IU Health Shuttle
The IU Health shuttle service connects IU Health facilities downtown, including IU Health Methodist Hospital. The shuttle service is free and open to the public as well as members of our healthcare team.
Multiple shuttles run during peak hours and each shuttle can accommodate up to 30 riders, minimizing wait times and ensuring efficient service.
Riders have the option to take the downtown route, which stops at six IU Health facilities, or the express route which stops at three locations. Riders can track the progress of the shuttles via the online tracker at iuhealth.doublemap.com.
The downtown route runs:
- Monday through Friday 6 am – 8 pm
- Saturday, 8 am – 5 pm
- No service on Sundays
The express route runs:
- Monday – Friday, 7 am – 6 pm
- No service Saturday or Sunday
Visitor Information
Our healthcare team understands that having family and friends around is important to the healing process. Your family is welcome any time, but we do ask guests to follow the guidelines below.
For more information or to check on the status of your loved one, call 317.962.2000.
When can guests visit?
The best time for visits is during the day when the care team is accessible. Please check with the care team to determine the appropriate times. Care team members may occasionally change or restrict normal visiting hours in the interest of the patient's health.
Can children visit?
Children under 18 may visit during regular visiting hours when accompanied by an adult, unless seasonal or special restrictions are in place. Children under 18 must be supervised by an adult and cannot be left unattended.
If someone is sick, can they visit?
For your protection, people should not visit if they are sick, especially if they have a sore throat, cold or fever.
Is smoking allowed?
All Indiana University Health facilities are smoke-free. For the safety of everyone, smoking is not allowed in any IU Health building or on the grounds.
What is the IU Health alcohol and drug policy?
All IU Health facilities are alcohol and drug-free.
What is the IU Health firearm policy?
It is the policy of Indiana University Health that no one, other than IU Health Security Officers or on-duty Law Enforcement Officers, carry or have in their possession a firearm or weapon while in a IU Health facility. Law enforcement officers should check in with IU Health Security if they plan to carry on premises.
Information
Parking Instructions
Patients may be dropped off or picked up at the main entrance (off of Senate Street) or as directed on the pre-visit information from your doctor’s office. All garages have elevators, stairs and reserved parking spaces for people with special parking needs. Garages are van accessible, and are always monitored by Indiana University Health security officers and cameras.
Parking Garage Recommendations
IU Health team members and hospital volunteers are available to help you find your way through our facility. To help you get to your destination as easily as possible, we recommend the following parking options for different parts of our campus:
For the main hospital:
Garage #1, 16th St. and N. Senate Blvd.
For the Methodist Professional Center and the Cardiovascular Center at IU Health Methodist Hospital:
Garage #2, 1801 N. Senate Blvd.
For cancer patients:
Valet parking, IU Health Methodist Hospital Noyes Pavilion (18th St. and Capitol Ave.)
Parking Fees & Payment
Valet (Cancer Patients)
Complimentary valet parking is available for cancer patients coming to IU Health Methodist Hospital for treatment. Valet parking is located at 18th St. and Capitol Ave.
Garages
Garages #1 and #4:
- Up to 30 minutes - No charge
- Up to 2 hours - $2.00
- 2-3 hours - $3.00
- 3-4 hours - $4.00
- 4-24 hours - $5.00
- 24-hour patient family pass - $5.00
- 30-day patient family pass - $30.00
Garage #2:
- Up to 30 minutes - No charge
- 31 minutes-1 hour - $3.00
- 1-2 hours - $5.00
- 2-24 hours - $6.00
- No 24-hour passes
- No 30-day passes
Discounts
30-Day Pass
Family members and visitors who have a loved one staying at IU Health Methodist Hospital for a longer period of time may purchase a 30-Day Pass at either Garage #1 or Garage #4 from any of the parking attendants. The 30-Day Pass is $30.00 and allows the purchaser to enter and exit the garages as many times per day as they need to for 30 days. The 30-Day Pass can be used at both Garage #1 and Garage #4.
Financial Assistance
If you are unable to pay for parking, please talk to your nurse about receiving assistance through a social worker.
Transportation Options
IndyGo
IndyGo is Indianapolis’s public transportation system, providing residents and visitors with a variety of bus routes to get them where they need to go.
There are several bus routes with stops near IU Health Methodist Hospital. For questions regarding the best route for you, please call the IndyGo Customer Call Center where staff members can assist with questions, ticketing, trip planning and route detours and delays. Spanish speaking representatives are available as well as a language line with more than 170 other languages.
IndyGo Customer Service Call Center
317.635.3344
Call-in Hours: Monday-Friday, 7 am - 7 pm, Saturdays, 9 am - noon
IndyGo Red Line
The IndyGo Red Line is an electric Bus Rapid Transit (BRT) system serving Indianapolis. Stops will be at designated stations only, arriving every 10 minutes during peak service hours.
A Red Line station is located outside of IU Health Methodist Hospital at 18th St & Capitol Ave. If you are taking the Red Line to our hospital, please be aware to look both ways when crossing the street as buses will be traveling both north and south on Capitol Ave.
The Red Line also means changes to traffic patterns and pedestrian walkways. IndyGo has created several resources to help drivers and pedestrians learn about these changes as well as Red Line route planning, schedule and ticketing information.
Taxi Service
If you or your loved one is in need of Indianapolis taxi service, call 317.487.7777 24 hours a day, seven days a week.
IU Health Shuttle
The IU Health shuttle service connects IU Health facilities downtown, including IU Health Methodist Hospital. The shuttle service is free and open to the public as well as members of our healthcare team.
Multiple shuttles run during peak hours and each shuttle can accommodate up to 30 riders, minimizing wait times and ensuring efficient service.
Riders have the option to take the downtown route, which stops at six IU Health facilities, or the express route which stops at three locations. Riders can track the progress of the shuttles via the online tracker at iuhealth.doublemap.com.
The downtown route runs:
- Monday through Friday 6 am – 8 pm
- Saturday, 8 am – 5 pm
- No service on Sundays
The express route runs:
- Monday – Friday, 7 am – 6 pm
- No service Saturday or Sunday
Visitor Information
Our healthcare team understands that having family and friends around is important to the healing process. Your family is welcome any time, but we do ask guests to follow the guidelines below.
For more information or to check on the status of your loved one, call 317.962.2000.
When can guests visit?
The best time for visits is during the day when the care team is accessible. Please check with the care team to determine the appropriate times. Care team members may occasionally change or restrict normal visiting hours in the interest of the patient's health.
Can children visit?
Children under 18 may visit during regular visiting hours when accompanied by an adult, unless seasonal or special restrictions are in place. Children under 18 must be supervised by an adult and cannot be left unattended.
If someone is sick, can they visit?
For your protection, people should not visit if they are sick, especially if they have a sore throat, cold or fever.
Is smoking allowed?
All Indiana University Health facilities are smoke-free. For the safety of everyone, smoking is not allowed in any IU Health building or on the grounds.
What is the IU Health alcohol and drug policy?
All IU Health facilities are alcohol and drug-free.
What is the IU Health firearm policy?
It is the policy of Indiana University Health that no one, other than IU Health Security Officers or on-duty Law Enforcement Officers, carry or have in their possession a firearm or weapon while in a IU Health facility. Law enforcement officers should check in with IU Health Security if they plan to carry on premises.
Hospital Map
Download our facility map for IU Health Methodist Hospital to help you locate the main entrances, emergency entrances, guest services desk and other available amenities.
Download Hospital Map (PDF)
Amenities
At Indiana University Health Methodist Hospital, our goal is to do everything we can to make you and your guests feel safe and comfortable while you are in our care. To make your stay with us easier, below is a listing of some of the many services that are available to you and your family.
Wheelchairs
Our team of guest relations representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our team members for assistance or visit the nearest information desk.
Places to Eat in the Hospital
We know that good nutrition helps heal the body, so there are a variety of dining options available for patients, families and guests at IU Health Methodist Hospital.
Au Bon Pain
- Features a selection of soups, salads, sandwiches and pastries
- First floor, on Professional Avenue
- Daily, 6 am - 10 pm
Beacon Cafeteria
- Full selection of meals, featuring healthy options
- First floor, near the main lobby
- Daily, 6 am - 3 pm; 10 pm - 2:30 am
Copper Moon Coffee
- Located at the intersection of Main Street and Central Avenue
- Monday-Friday, 6 am - 9 pm
- Saturday-Sunday, 7 am - 5 pm
Sonny’s Pizza and Deli
- Pizza, wraps, salads and sandwiches
- Ground floor, B building
- Monday-Friday, 10 am - 7:30 pm
Room Service
Classic Cuisine, the room service meal option for patients and visitors at IU Health Methodist Hospital, allows you to choose daily what and when you want to eat. You may order meals from a menu that includes many delicious and healthy choices, all freshly prepared by Indiana University Health chefs.
Similar to hotel room service, you choose from a menu and then call Classic Cuisine. An operator will place the order and confirm any diet restrictions. The operator can also check by computer to see whether your doctor has changed your dietary needs. Your meal is delivered directly to you, usually within one hour of your order.
Family members and visitors may also order a meal from Classic Cuisine by going to Beacon Cafeteria and purchasing a guest meal. Guest meals may be ordered to arrive with the patient’s meal. Cash and major credit cards are accepted.
Classic Cuisine
Healthy, delicious choices delivered to your room
Daily, 6:30 am - 8 pm
Internet Services
IU Health Methodist Hospital is pleased to provide free Wi-Fi for you and your visitors. The wireless network is available 24 hours a day, seven days a week in all areas of our hospital. Please note that IU Health cannot provide technical help for your device or help connecting to the network.
Automated Teller Machines (ATMs)
For your convenience, ATMs are located at the following locations:
IU Health Methodist Tower
First floor, across the street from the hospital at 1633 N. Capitol Ave.
Main Lobby
First Floor, Senate Blvd. entrance
Noyes Lobby
First Floor, near 18th St. and Capitol Ave. entrance
Mail Service
Outgoing Mail
A small mailbox is located on the first floor in the hallway across from the West Elevators.
Stamps may be purchased at the gift shop.
Incoming Mail
Patients may receive mail while staying at IU Health Methodist Hospital. Anyone wishing to send mail to a patient should address his or her envelope as follows
Patient name, room number
IU Health Methodist Hospital
1701 N. Senate Blvd.
Indianapolis, IN 46202
Mail you receive after you leave will be forwarded to your home address.
Deliveries
Flowers and gifts may be delivered to the information desk at the Capitol Avenue entrance of IU Health Methodist Hospital. Hospital volunteers deliver these items on weekdays to patient rooms.
Delivery Hours
Monday-Friday, 9 am - 4 pm
Deliveries for Non-Disclosure Patients
Some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no-information” patient, our team cannot say that you are a patient at the hospital or accept deliveries.
Gift Shops
The IU Health Methodist Hospital gift shops offer unique gifts for all ages. The gift shops provide a full selection of magazines, gifts, cards, flowers, snacks and drinks.
Family members or friends who cannot visit the hospital but would like to purchase a gift can call 317.962.8828 or 800.962.8230 (toll free). Gift shop staff can help select the right gift, include a personal note and have it delivered for free anywhere in the hospital. MasterCard and Visa are accepted.
Please visit our two convenient locations:
Main Gift Shop
- First floor, on Main St. across from the Beacon Cafeteria
- Monday-Friday, 7 am - 9 pm
- Saturday-Sunday, 8 am - 8 pm
Noyes Gift Shop
- Near the Noyes Pavilion at the 18th St. and Capitol Avenue entrance
- Monday-Friday, 9 am - 5 pm
- For your convenience, you can also visit our online gift shop.
Amenities
At Indiana University Health Methodist Hospital, our goal is to do everything we can to make you and your guests feel safe and comfortable while you are in our care. To make your stay with us easier, below is a listing of some of the many services that are available to you and your family.
Wheelchairs
Our team of guest relations representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our team members for assistance or visit the nearest information desk.
Places to Eat in the Hospital
We know that good nutrition helps heal the body, so there are a variety of dining options available for patients, families and guests at IU Health Methodist Hospital.
Au Bon Pain
- Features a selection of soups, salads, sandwiches and pastries
- First floor, on Professional Avenue
- Daily, 6 am - 10 pm
Beacon Cafeteria
- Full selection of meals, featuring healthy options
- First floor, near the main lobby
- Daily, 6 am - 3 pm; 10 pm - 2:30 am
Copper Moon Coffee
- Located at the intersection of Main Street and Central Avenue
- Monday-Friday, 6 am - 9 pm
- Saturday-Sunday, 7 am - 5 pm
Sonny’s Pizza and Deli
- Pizza, wraps, salads and sandwiches
- Ground floor, B building
- Monday-Friday, 10 am - 7:30 pm
Room Service
Classic Cuisine, the room service meal option for patients and visitors at IU Health Methodist Hospital, allows you to choose daily what and when you want to eat. You may order meals from a menu that includes many delicious and healthy choices, all freshly prepared by Indiana University Health chefs.
Similar to hotel room service, you choose from a menu and then call Classic Cuisine. An operator will place the order and confirm any diet restrictions. The operator can also check by computer to see whether your doctor has changed your dietary needs. Your meal is delivered directly to you, usually within one hour of your order.
Family members and visitors may also order a meal from Classic Cuisine by going to Beacon Cafeteria and purchasing a guest meal. Guest meals may be ordered to arrive with the patient’s meal. Cash and major credit cards are accepted.
Classic Cuisine
Healthy, delicious choices delivered to your room
Daily, 6:30 am - 8 pm
Internet Services
IU Health Methodist Hospital is pleased to provide free Wi-Fi for you and your visitors. The wireless network is available 24 hours a day, seven days a week in all areas of our hospital. Please note that IU Health cannot provide technical help for your device or help connecting to the network.
Automated Teller Machines (ATMs)
For your convenience, ATMs are located at the following locations:
IU Health Methodist Tower
First floor, across the street from the hospital at 1633 N. Capitol Ave.
Main Lobby
First Floor, Senate Blvd. entrance
Noyes Lobby
First Floor, near 18th St. and Capitol Ave. entrance
Mail Service
Outgoing Mail
A small mailbox is located on the first floor in the hallway across from the West Elevators.
Stamps may be purchased at the gift shop.
Incoming Mail
Patients may receive mail while staying at IU Health Methodist Hospital. Anyone wishing to send mail to a patient should address his or her envelope as follows
Patient name, room number
IU Health Methodist Hospital
1701 N. Senate Blvd.
Indianapolis, IN 46202
Mail you receive after you leave will be forwarded to your home address.
Deliveries
Flowers and gifts may be delivered to the information desk at the Capitol Avenue entrance of IU Health Methodist Hospital. Hospital volunteers deliver these items on weekdays to patient rooms.
Delivery Hours
Monday-Friday, 9 am - 4 pm
Deliveries for Non-Disclosure Patients
Some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no-information” patient, our team cannot say that you are a patient at the hospital or accept deliveries.
Gift Shops
The IU Health Methodist Hospital gift shops offer unique gifts for all ages. The gift shops provide a full selection of magazines, gifts, cards, flowers, snacks and drinks.
Family members or friends who cannot visit the hospital but would like to purchase a gift can call 317.962.8828 or 800.962.8230 (toll free). Gift shop staff can help select the right gift, include a personal note and have it delivered for free anywhere in the hospital. MasterCard and Visa are accepted.
Please visit our two convenient locations:
Main Gift Shop
- First floor, on Main St. across from the Beacon Cafeteria
- Monday-Friday, 7 am - 9 pm
- Saturday-Sunday, 8 am - 8 pm
Noyes Gift Shop
- Near the Noyes Pavilion at the 18th St. and Capitol Avenue entrance
- Monday-Friday, 9 am - 5 pm
- For your convenience, you can also visit our online gift shop.
Places to Stay
Below you will find a variety of lodging and transportation options to simplify your visit to the Indiana University Health Methodist Hospital campus.
Procare Network
If family members and other guests need a place to stay, ProCare Network (a free service) can help you find hotels offering special discounted rates. If you would like to call the hotel yourself, ask for the “ProCare rate” when reserving a room.
317.974.2039
800.974.2039
Procarenetwork.com
Monday-Friday, 8 am - 7 pm
Places to Stay
Below you will find a variety of lodging and transportation options to simplify your visit to the Indiana University Health Methodist Hospital campus.
Procare Network
If family members and other guests need a place to stay, ProCare Network (a free service) can help you find hotels offering special discounted rates. If you would like to call the hotel yourself, ask for the “ProCare rate” when reserving a room.
317.974.2039
800.974.2039
Procarenetwork.com
Monday-Friday, 8 am - 7 pm
Ancillary Services
Pharmacy
Pharmacy services, including prescription refills, are available at IU Health Methodist Hospital. You can contact our pharmacy at 317.962.5606 or visit the Pharmacy page to learn more about our services.
Pharmacy Hours:
Monday – Friday, 7 am – 6 pm
Saturday, 8 am – 2 pm
Ancillary Services
Pharmacy
Pharmacy services, including prescription refills, are available at IU Health Methodist Hospital. You can contact our pharmacy at 317.962.5606 or visit the Pharmacy page to learn more about our services.
Pharmacy Hours:
Monday – Friday, 7 am – 6 pm
Saturday, 8 am – 2 pm