IU Health Methodist Hospital

Your Visit

Amenities

At IU Health Methodist Hospital, our goal is to do everything we can to make you and your guests feel safe and comfortable while you are in our care. To make your stay with us easier, below is a listing of some of the many services that are available to you and your family.

Wheelchairs

Our team of guest relations representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our team members for assistance or visit the nearest information desk.

Patient Information

Our healthcare team understands that having family and friends around is important to the healing process. For more information or to check on the status of your loved one, call 317.962.2000.

Hospital Policies

• Is smoking allowed? All IU Health facilities are smoke-free. For the safety of everyone, smoking is not allowed in any IU Health building or on the grounds.
• What is the IU Health alcohol and drug policy? All IU Health facilities are alcohol and drug-free.
• What is the IU Health firearm policy? It is the policy of IU Health that no one, other than IU Health Security Officers or on-duty Law Enforcement Officers, carry or have in their possession a firearm or weapon while in a IU Health facility. Law enforcement officers should check in with IU Health Security if they plan to carry on premises.

Places to Eat

We know that good nutrition helps heal the body, so there are a variety of dining options available for patients, families and guests at IU Health Methodist Hospital.

Parking & Transportation

Patients may be dropped off or picked up at the main entrance (off of Senate Street) or as directed on the pre-visit information from your doctor’s office. All garages have elevators, stairs and reserved parking spaces for people with special parking needs. Garages are van accessible, and are always monitored by IU Health security officers and cameras.

Valet Parking (Cancer Patients)

Complimentary valet parking is available for cancer patients coming to IU Health Methodist Hospital for treatment. Valet parking is located at 18th Street and Capitol Avenue.

Parking Garages

To help you get to your destination as easily as possible, we recommend the following parking options for different parts of our campus:

• For the main hospital: Garage #1, 16th St. and N. Senate Blvd.
• For the Methodist Professional Center and the Cardiovascular Center at IU Health Methodist Hospital: Garage #2, 1801 N. Senate Blvd.
• For cancer patients: Valet parking, IU Health Methodist Hospital Noyes Pavilion (18th St. and Capitol Ave.)

Parking Fees

Garages #1 and #4:

• Up to 30 minutes - No charge
• Up to 2 hours - $2.00
• 2-3 hours - $3.00
• 3-4 hours - $4.00
• 4-24 hours - $5.00
• 24-hour patient family pass - $5.00
• 30-day patient family pass - $30.00

Garage #2:

• Up to 30 minutes - No charge
• 31 minutes-1 hour - $3.00
• 1-2 hours - $5.00
• 2-24 hours - $6.00
• No 24-hour passes
• No 30-day passes

Discounts

Family members and visitors who have a loved one staying at IU Health Methodist Hospital may purchase a 30-Day Pass at either Garage #1 or Garage #4 from a parking attendant. The 30-Day Pass is $30.00 and allows the purchaser to enter and exit the garages as many times per day as they need to for 30 days. The 30-Day Pass can be used at both Garage #1 and Garage #4.

Financial Assistance

If you are unable to pay for parking, please talk to your nurse about receiving assistance through a social worker.

Transportation Options

• IndyGo: IndyGo is Indianapolis’s public transportation system. There are several bus routes with stops near IU Health Methodist Hospital. For questions, please call the IndyGo Customer Call Center. Spanish speaking representatives are available as well as a language line with more than 170 other languages. The IndyGo call center is 317.635.3344 and is open Monday-Friday, 7 am - 7 pm, Saturdays, 9 am - noon.
• IndyGo Red Line: The IndyGo Red Line is an electric Bus Rapid Transit (BRT) system serving Indianapolis. Stops will be at designated stations only, arriving every 10 minutes during peak service hours. A Red Line station is located outside of IU Health Methodist Hospital at 18th Street and Capitol Avenue. If you are taking the Red Line to our hospital, please be aware to look both ways when crossing the street as buses will be traveling both north and south on Capitol Ave.
• Taxi service: If you or your loved one is in need of Indianapolis taxi service, call 317.487.7777 24 hours a day, seven days a week.

IU Health Shuttle

The IU Health shuttle service connects IU Health facilities downtown, including IU Health Methodist Hospital. The shuttle service is free and open to the public as well as members of our healthcare team.

Riders have the option to take the downtown route, which stops at six IU Health facilities, or the express route which stops at three locations. Riders can track the progress of the shuttles via the online tracker at iuhealth.ridesystems.net.

The downtown route runs:

• Monday through Friday 6 am – 8 pm
• Saturday, 8 am – 5 pm
• No service on Sundays

The express route runs:

• Monday – Friday, 7 am – 6 pm
• No service Saturday or Sunday

Internet Services

IU Health Methodist Hospital provides free Wi-Fi for you and your visitors. Please note that IU Health cannot provide technical help for your device or help connecting to the network.

Automated Teller Machines (ATMs)

For your convenience, ATMs are located at the following locations:

• IU Health Methodist Tower: First floor, across the street from the hospital at 1633 N. Capitol Ave.
• Main Lobby: First Floor, Senate Blvd. entrance
• Noyes Lobby: First Floor, near 18th St. and Capitol Ave. entrance

Mail Service

• Outgoing mail: A small mailbox is located on the first floor in the hallway across from the West Elevators. Stamps may be purchased at the gift shop.
• Incoming mail: Patients may receive mail while staying at IU Health Methodist Hospital. Anyone wishing to send mail to a patient should address his or her envelope as follows