Stay Connected with Virtual Visitation
How to Connect with a Patient or Family Member
Learn how to use IU Health Wi-Fi in the hospital. Find steps to use common apps such as FaceTime, Zoom and Skype.
Your safety is our priority. Get COVID-19 vaccine news, find details on our virtual screenings and see steps we've taken to keep you safe at your in-office visits:
Find full details at our COVID-19 Resource Center.
Obtenga más información acerca del COVID-19, incluyendo las preguntas más frecuentes y una examen virtual gratis. Ver información del COVID-19 y información sobre la vacuna.
Learn about our COVID-19 hospital visitor policies and updates for your upcoming appointments and procedures
We are taking thoughtful, careful steps for everyone’s safety. Learn more about our hospital visitor policies and what to expect at your next appointment with IU Health.
The COVID-19 pandemic is worsening throughout Indiana and the rest of the country. At IU Health, every hospital in the system is feeling the effects of rampant community spread and the number of COVID-19 patients has increased significantly. As COVID-19 cases continue to surge, IU Health is updating its visitor guidance to prevent spread, minimize the traffic within its buildings and keep patients, families and team members safe.
Effective Nov. 19, no visitors will be allowed in IU Health hospitals. Some exceptions may be considered and are outlined below; visitors must screen negative and will be provided a mask, which must be worn at all times.
No visitors will be permitted at IU Health hospitals. Exceptions will be considered in the following areas where a patient may receive one consistent designated visitor:
Exceptions will be considered in the following areas where a patient may receive two consistent designated visitors:
The COVID-19 pandemic is worsening throughout Indiana and the rest of the country. At IU Health, every hospital in the system is feeling the effects of rampant community spread and the number of COVID-19 patients has increased significantly. As COVID-19 cases continue to surge, IU Health is updating its visitor guidance to prevent spread, minimize the traffic within its buildings and keep patients, families and team members safe.
Effective Nov. 19, no visitors will be allowed in IU Health hospitals. Some exceptions may be considered and are outlined below; visitors must screen negative and will be provided a mask, which must be worn at all times.
No visitors will be permitted at IU Health hospitals. Exceptions will be considered in the following areas where a patient may receive one consistent designated visitor:
Exceptions will be considered in the following areas where a patient may receive two consistent designated visitors:
We are taking careful steps to protect you and our team. If we do not contact you to reschedule, please plan to arrive for your appointment at your scheduled time.
Here is what you can expect at your in-office appointment for your safety:
If you are experiencing symptoms of COVID-19:
Learn more about the steps we’re taking to keep you safe. Besides in-person visits, we continue to offer Virtual Visits based on your needs. If you have questions or would like to confirm your appointment, please call your provider’s office.
We are taking careful steps to protect you and our team. If we do not contact you to reschedule, please plan to arrive for your appointment at your scheduled time.
Here is what you can expect at your in-office appointment for your safety:
If you are experiencing symptoms of COVID-19:
Learn more about the steps we’re taking to keep you safe. Besides in-person visits, we continue to offer Virtual Visits based on your needs. If you have questions or would like to confirm your appointment, please call your provider’s office.
IU Health has resumed some elective surgeries for our patients. If you had an elective surgery canceled in the last few months and your physician has decided you may now safely have the surgery, you will be contacted by your physician’s office to reschedule.
As you may understand, there are many appointments to be rescheduled, so please don’t worry if you don’t hear from us right away. We appreciate your patience and know that we will be calling soon. Some patients will need to be tested for COVID-19 prior to the procedure for their safety and the safety of the care team.
Rest assured that our team will address any concerns you may have regarding your surgery prior to scheduling. If you have questions, or your condition changes, please contact your physician’s office.
IU Health has resumed some elective surgeries for our patients. If you had an elective surgery canceled in the last few months and your physician has decided you may now safely have the surgery, you will be contacted by your physician’s office to reschedule.
As you may understand, there are many appointments to be rescheduled, so please don’t worry if you don’t hear from us right away. We appreciate your patience and know that we will be calling soon. Some patients will need to be tested for COVID-19 prior to the procedure for their safety and the safety of the care team.
Rest assured that our team will address any concerns you may have regarding your surgery prior to scheduling. If you have questions, or your condition changes, please contact your physician’s office.
Staying connected with loved ones while you receive care is vital to your health and well-being. Phones, tablets, and computers offer free and easy ways to communicate with your friends and family through video, voice, or text.
Patients are welcome to use personal devices. Patients who do not have access to personal devices can use in-room telephones or ask their care providers about the availability of IU Health loaner iPads. Learn more about resources available to you so you can stay connected to your loved ones.
Staying connected with loved ones while you receive care is vital to your health and well-being. Phones, tablets, and computers offer free and easy ways to communicate with your friends and family through video, voice, or text.
Patients are welcome to use personal devices. Patients who do not have access to personal devices can use in-room telephones or ask their care providers about the availability of IU Health loaner iPads. Learn more about resources available to you so you can stay connected to your loved ones.
Learn how to use IU Health Wi-Fi in the hospital. Find steps to use common apps such as FaceTime, Zoom and Skype.