Stay Connected with Virtual Visitation
How to Connect with a Patient or Family Member
Learn how to use IU Health Wi-Fi in the hospital. Find steps to use common apps such as FaceTime, Zoom and Skype.
For more information, visit our COVID-19 Resource Center.
Learn about our COVID-19 hospital visitor policies and updates for your upcoming appointments and procedures
We are taking thoughtful, careful steps for everyone’s safety. Learn more about our hospital visitor policies and what to expect at your next appointment with IU Health.
Masks must be worn inside all IU Health facilities. We will provide a medical-grade mask upon your arrival, at no cost to you.
Masks must be worn inside all IU Health facilities. We will provide a medical-grade mask upon your arrival, at no cost to you.
Effective Monday, April 4, IU Health allows up to four visitors—including children ages 2 and up if accompanied by an adult—to visit, together, for most patients in IU Health facilities.
These guidelines take into account patient and family requests for emotional support and well-being, as well as the improving COVID-19 trends across Indiana.
Visitors must screen negative for COVID-19 and follow all masking and safety guidelines while on site. Find more details below.
These guidelines may vary by facility based on the local environment. Some areas, such as NICUs, may have additional restrictions.
Effective Monday, April 4, IU Health allows up to four visitors—including children ages 2 and up if accompanied by an adult—to visit, together, for most patients in IU Health facilities.
These guidelines take into account patient and family requests for emotional support and well-being, as well as the improving COVID-19 trends across Indiana.
Visitors must screen negative for COVID-19 and follow all masking and safety guidelines while on site. Find more details below.
These guidelines may vary by facility based on the local environment. Some areas, such as NICUs, may have additional restrictions.
If you are experiencing symptoms of COVID-19, download the IU Health Virtual Visits app on your smartphone to proceed with a free virtual COVID-19 screening.
Besides in-person visits, we continue to offer Virtual Visits based on your needs. If you have questions or would like to confirm your appointment, please call your provider’s office.
If you are experiencing symptoms of COVID-19, download the IU Health Virtual Visits app on your smartphone to proceed with a free virtual COVID-19 screening.
Besides in-person visits, we continue to offer Virtual Visits based on your needs. If you have questions or would like to confirm your appointment, please call your provider’s office.
Providers and patient-facing team members will wear masks at every IU Health facility. Patients and visitors will be required to wear masks also, provided at no cost to you.
We support social distancing guidelines by displaying six-foot distances and have redesigned spaces in our facilities wherever possible.
We are working hard to significantly decrease the time you spend in waiting rooms.
We are enhancing our disinfecting procedures so that everything remains thoroughly clean throughout the day.
Providers and patient-facing team members will wear masks at every IU Health facility. Patients and visitors will be required to wear masks also, provided at no cost to you.
We support social distancing guidelines by displaying six-foot distances and have redesigned spaces in our facilities wherever possible.
We are working hard to significantly decrease the time you spend in waiting rooms.
We are enhancing our disinfecting procedures so that everything remains thoroughly clean throughout the day.
IU Health takes the health and safety of our team members, patients and visitors very seriously. IU Health developed this COVID-19 Safety Plan as part of our efforts to reduce the potential for exposure to and spread of the coronavirus.
View the IU Health COVID-19 Safety Plan (PDF)Staying connected with loved ones while you receive care is vital to your health and well-being. Phones, tablets, and computers offer free and easy ways to communicate with your friends and family through video, voice, or text.
Patients are welcome to use personal devices. Patients who do not have access to personal devices can use in-room telephones or ask their care providers about the availability of IU Health loaner iPads. Learn more about resources available to you so you can stay connected to your loved ones.
Staying connected with loved ones while you receive care is vital to your health and well-being. Phones, tablets, and computers offer free and easy ways to communicate with your friends and family through video, voice, or text.
Patients are welcome to use personal devices. Patients who do not have access to personal devices can use in-room telephones or ask their care providers about the availability of IU Health loaner iPads. Learn more about resources available to you so you can stay connected to your loved ones.
Learn how to use IU Health Wi-Fi in the hospital. Find steps to use common apps such as FaceTime, Zoom and Skype.