Jay Hospital Outside Hero

IU Health Jay

500 West Votaw St
Portland, IN 47371

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General Inquiries

At IU Health Jay Hospital, we strive to promote health and wellness in the communities we serve while providing access to the highest quality, compassion, and trusted care.

Visitor Information

Visiting Hours

IU Health Jay Hospital allows open visiting hours daily. If you visit after 8:00 pm, please use the Main Entrance. The hours will be maintained with exception made at direct caregiver's discretion or physician's orders.

Personal Items

There is a lot of activity in the hospital and many people are involved in your care during your stay. You may be transferred from your room or you may leave your room for a procedure. It is best to keep personal items and valuables to a minimum while you are in the hospital.

The hospital will not be responsible for patients' personal items or valuables. If you bring valuables such as jewelry, credit cards or cash exceeding $5.00, we recommend sending them home with a family member.

Personal items kept at the bedside, including but not limited to dentures, eyeglasses, contact lenses, hearing aids and other devices such as canes and walkers are the responsibility of the patient. Be sure personal items are labeled with your name. Take care to place them where they cannot be easily misplaced or discarded. The hospital can provide you with a container for smaller items.

Medicines

If medicine is required during your stay, your doctor will prescribe it for you. If you brought your own medicine, please share this information with your health care team. We recommend you send it home or have your caregiver store it for safekeeping. Any problems with this policy should be discussed with your physician.

Bed Assignment

IU Health Jay Hospital is a 25 bed critical access hospital. Each room is private with several guest and patient chairs. You have an easily adjustable bed. Push-buttons on the side rails regulate bed height, and raise and lower your head and knees areas. You may call your health care team member by pushing the button on your side rails, or by pulling the health care call cord in your bathroom or shower. Other buttons on the side rails control lighting over your bed. Your health care team member will be happy to demonstrate their use. A color television and a telephone are provided at no charge.

Smoking

For the safety and comfort of all team members, patients and visitors of IU Health Jay Hospital, all hospital owned buildings and grounds are smoke free.

Discharge

At the time of discharge, your nurse or social worker will review your discharge instructions with you. Discharge instructions are as individualized as you are. This is the information that you will need to have in order to care for yourself at home. Depending on your diagnosis, you will receive various printed information sheets and/or booklets, medications and/or diet instructions to assist you in restoring and maintaining your health. You will also receive information on your prescriptions that your physician may have written, and when you should follow-up with him/her after you are discharged. If your doctor has ordered home health or any equipment, the name of the company and their contact number will be provided to you

Information

Visitor Information

Visiting Hours

IU Health Jay Hospital allows open visiting hours daily. If you visit after 8:00 pm, please use the Main Entrance. The hours will be maintained with exception made at direct caregiver's discretion or physician's orders.

Personal Items

There is a lot of activity in the hospital and many people are involved in your care during your stay. You may be transferred from your room or you may leave your room for a procedure. It is best to keep personal items and valuables to a minimum while you are in the hospital.

The hospital will not be responsible for patients' personal items or valuables. If you bring valuables such as jewelry, credit cards or cash exceeding $5.00, we recommend sending them home with a family member.

Personal items kept at the bedside, including but not limited to dentures, eyeglasses, contact lenses, hearing aids and other devices such as canes and walkers are the responsibility of the patient. Be sure personal items are labeled with your name. Take care to place them where they cannot be easily misplaced or discarded. The hospital can provide you with a container for smaller items.

Medicines

If medicine is required during your stay, your doctor will prescribe it for you. If you brought your own medicine, please share this information with your health care team. We recommend you send it home or have your caregiver store it for safekeeping. Any problems with this policy should be discussed with your physician.

Bed Assignment

IU Health Jay Hospital is a 25 bed critical access hospital. Each room is private with several guest and patient chairs. You have an easily adjustable bed. Push-buttons on the side rails regulate bed height, and raise and lower your head and knees areas. You may call your health care team member by pushing the button on your side rails, or by pulling the health care call cord in your bathroom or shower. Other buttons on the side rails control lighting over your bed. Your health care team member will be happy to demonstrate their use. A color television and a telephone are provided at no charge.

Smoking

For the safety and comfort of all team members, patients and visitors of IU Health Jay Hospital, all hospital owned buildings and grounds are smoke free.

Discharge

At the time of discharge, your nurse or social worker will review your discharge instructions with you. Discharge instructions are as individualized as you are. This is the information that you will need to have in order to care for yourself at home. Depending on your diagnosis, you will receive various printed information sheets and/or booklets, medications and/or diet instructions to assist you in restoring and maintaining your health. You will also receive information on your prescriptions that your physician may have written, and when you should follow-up with him/her after you are discharged. If your doctor has ordered home health or any equipment, the name of the company and their contact number will be provided to you

Gift Shop

Trinkets and Treasures, located on the ground floor of IU Health Jay Hospital near the main entrance, is operated by the JCH Auxiliary. A wide selection of gifts, candy, balloons, handbags, jewelry, and flowers is available. The gift shop is open Monday through Friday 8:00am-5:00pm and Sunday 1:00pm-4:00pm. The shop is closed on all national holidays.

For more information about Trinkets and Treasures call 260.726.1876.

Amenities

Gift Shop

Trinkets and Treasures, located on the ground floor of IU Health Jay Hospital near the main entrance, is operated by the JCH Auxiliary. A wide selection of gifts, candy, balloons, handbags, jewelry, and flowers is available. The gift shop is open Monday through Friday 8:00am-5:00pm and Sunday 1:00pm-4:00pm. The shop is closed on all national holidays.

For more information about Trinkets and Treasures call 260.726.1876.

Medical Services

Anesthesiology

Anesthesiology focuses on relieving pain and ensuring patient safety for surgery, childbirth and chronic pain.

Behavioral Health

Behavioral Health offers medical and therapeutic services for anxiety, depression, bipolar disorder and more. 

Breast Care

Breast care includes screening, diagnosis, treatment options, symptom management and care coordination.

Cancer

Cancer care includes a variety of treatments, systematic therapies, surgery and clinical trials.

Emergency Medicine

Emergency medicine includes treatment for trauma, orthopedic, brain/head, heart and other surgical emergencies. 

General Surgery

This surgical discipline treats diseases and injuries with minimally invasive and other advanced surgical techniques.