Jay Hospital Outside Hero

Hospital

IU Health Jay Hospital

4.7 out of 5 stars (6,688 ratings)
500 West Votaw St
Portland, IN 47371

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General Inquiries

Hours

At IU Health Jay Hospital, we strive to promote health and wellness in the communities we serve while providing access to the highest quality, compassion, and trusted care.

Visitor Information

Visiting Hours

IU Health Jay Hospital allows open visiting hours daily. If you visit after 8:00 pm, please use the Main Entrance. The hours will be maintained with exception made at direct caregiver's discretion or physician's orders.

Personal Items

There is a lot of activity in the hospital and many people are involved in your care during your stay. You may be transferred from your room or you may leave your room for a procedure. It is best to keep personal items and valuables to a minimum while you are in the hospital.

The hospital will not be responsible for patients' personal items or valuables. If you bring valuables such as jewelry, credit cards or cash exceeding $5.00, we recommend sending them home with a family member.

Personal items kept at the bedside, including but not limited to dentures, eyeglasses, contact lenses, hearing aids and other devices such as canes and walkers are the responsibility of the patient. Be sure personal items are labeled with your name. Take care to place them where they cannot be easily misplaced or discarded. The hospital can provide you with a container for smaller items.

Medicines

If medicine is required during your stay, your doctor will prescribe it for you. If you brought your own medicine, please share this information with your health care team. We recommend you send it home or have your caregiver store it for safekeeping. Any problems with this policy should be discussed with your physician.

Bed Assignment

IU Health Jay Hospital is a 25 bed critical access hospital. Each room is private with several guest and patient chairs. You have an easily adjustable bed. Push-buttons on the side rails regulate bed height, and raise and lower your head and knees areas. You may call your health care team member by pushing the button on your side rails, or by pulling the health care call cord in your bathroom or shower. Other buttons on the side rails control lighting over your bed. Your health care team member will be happy to demonstrate their use. A color television and a telephone are provided at no charge.

Smoking

For the safety and comfort of all team members, patients and visitors of IU Health Jay Hospital, all hospital owned buildings and grounds are smoke free.

Discharge

At the time of discharge, your nurse or social worker will review your discharge instructions with you. Discharge instructions are as individualized as you are. This is the information that you will need to have in order to care for yourself at home.

Depending on your diagnosis, you will receive various printed information sheets and/or booklets, medications and/or diet instructions to assist you in restoring and maintaining your health. You will also receive information on your prescriptions that your physician may have written, and when you should follow-up with him/her after you are discharged. If your doctor has ordered home health or any equipment, the name of the company and their contact number will be provided to you

Information

Visitor Information

Visiting Hours

IU Health Jay Hospital allows open visiting hours daily. If you visit after 8:00 pm, please use the Main Entrance. The hours will be maintained with exception made at direct caregiver's discretion or physician's orders.

Personal Items

There is a lot of activity in the hospital and many people are involved in your care during your stay. You may be transferred from your room or you may leave your room for a procedure. It is best to keep personal items and valuables to a minimum while you are in the hospital.

The hospital will not be responsible for patients' personal items or valuables. If you bring valuables such as jewelry, credit cards or cash exceeding $5.00, we recommend sending them home with a family member.

Personal items kept at the bedside, including but not limited to dentures, eyeglasses, contact lenses, hearing aids and other devices such as canes and walkers are the responsibility of the patient. Be sure personal items are labeled with your name. Take care to place them where they cannot be easily misplaced or discarded. The hospital can provide you with a container for smaller items.

Medicines

If medicine is required during your stay, your doctor will prescribe it for you. If you brought your own medicine, please share this information with your health care team. We recommend you send it home or have your caregiver store it for safekeeping. Any problems with this policy should be discussed with your physician.

Bed Assignment

IU Health Jay Hospital is a 25 bed critical access hospital. Each room is private with several guest and patient chairs. You have an easily adjustable bed. Push-buttons on the side rails regulate bed height, and raise and lower your head and knees areas. You may call your health care team member by pushing the button on your side rails, or by pulling the health care call cord in your bathroom or shower. Other buttons on the side rails control lighting over your bed. Your health care team member will be happy to demonstrate their use. A color television and a telephone are provided at no charge.

Smoking

For the safety and comfort of all team members, patients and visitors of IU Health Jay Hospital, all hospital owned buildings and grounds are smoke free.

Discharge

At the time of discharge, your nurse or social worker will review your discharge instructions with you. Discharge instructions are as individualized as you are. This is the information that you will need to have in order to care for yourself at home.

Depending on your diagnosis, you will receive various printed information sheets and/or booklets, medications and/or diet instructions to assist you in restoring and maintaining your health. You will also receive information on your prescriptions that your physician may have written, and when you should follow-up with him/her after you are discharged. If your doctor has ordered home health or any equipment, the name of the company and their contact number will be provided to you

Gift Shop

Trinkets and Treasures, located on the ground floor of IU Health Jay Hospital near the main entrance, is operated by the JCH Auxiliary. A wide selection of gifts, candy, balloons, handbags, jewelry, and flowers is available. The gift shop is open Monday through Friday 8:00am-5:00pm and Sunday 1:00pm-4:00pm. The shop is closed on all national holidays.

For more information about Trinkets and Treasures call 260.726.1876.

Amenities

Gift Shop

Trinkets and Treasures, located on the ground floor of IU Health Jay Hospital near the main entrance, is operated by the JCH Auxiliary. A wide selection of gifts, candy, balloons, handbags, jewelry, and flowers is available. The gift shop is open Monday through Friday 8:00am-5:00pm and Sunday 1:00pm-4:00pm. The shop is closed on all national holidays.

For more information about Trinkets and Treasures call 260.726.1876.

Medical Services

Behavioral Health

Our experts treat addictions, anxiety, mood disorders, trauma, eating disorders, suicidal thoughts and other mental health conditions. We provide a full spectrum of care, including counseling.

Healthy Beginnings

The Healthy Beginnings program was created to improve the health and safety of moms and babies. We understand that navigating healthcare, community resources, and social service programs can be difficult. We are here to listen to you without judgment. We want to make it easier for you and we can help you!

We can assist you by:

  • Answer prenatal and postnatal questions.
  • Navigate doctor’s appointments with you.
  • Connect you to community resources.
  • Schedule childbirth classes.
  • Acquire a breast pump through your insurance company.
  • Help get a car seat that is fitted to your vehicle.
  • Educate you on what to expect when it is time to have your baby and how to safely care for your baby.
  • Customize your care to make sure that what matters the most to you is a key focus of your care team.

Ancillary Services

Healthy Beginnings

The Healthy Beginnings program was created to improve the health and safety of moms and babies. We understand that navigating healthcare, community resources, and social service programs can be difficult. We are here to listen to you without judgment. We want to make it easier for you and we can help you!

We can assist you by:

  • Answer prenatal and postnatal questions.
  • Navigate doctor’s appointments with you.
  • Connect you to community resources.
  • Schedule childbirth classes.
  • Acquire a breast pump through your insurance company.
  • Help get a car seat that is fitted to your vehicle.
  • Educate you on what to expect when it is time to have your baby and how to safely care for your baby.
  • Customize your care to make sure that what matters the most to you is a key focus of your care team.

The IU Health Jay Swing Bed Program is designed to provide care to patients who are in transition from their recovery after illness, injury, or surgery. Our goal is to help patients heal and build the strength they need to regain the ability to do daily activities and return home safely. Our program offers rehabilitation and skilled nursing services designed to maximize recovery following an acute hospital stay and allows patients to do this close to home.

Services available while in Swing Bed Program

  • Physical, Speech, and Occupational Therapy - Patients will receive therapy at least five days per week and may receive therapy more than once per day depending on their needs
  • IU Health physician available 24/7
  • Ancillary Services (i.e. lab, imaging, respiratory therapy)
  • Case Management/Social Services
  • Discharge planning
  • Nutritional counseling
  • Pharmacy
  • Skilled nursing services such as wound care and IV therapy
  • Spiritual services (i.e. Chaplain)

Insurance Coverage

We accept many health insurance plans, including Medicare. The case manager will verify the details of your plan and discuss coverage with you prior to admission.

Transitioning Home

The IU Health Jay Swing Bed Program is designed to provide care to patients who are in transition from their recovery after illness, injury, or surgery. Our goal is to help patients heal and build the strength they need to regain the ability to do daily activities and return home safely. Our program offers rehabilitation and skilled nursing services designed to maximize recovery following an acute hospital stay and allows patients to do this close to home.

Services available while in Swing Bed Program

  • Physical, Speech, and Occupational Therapy - Patients will receive therapy at least five days per week and may receive therapy more than once per day depending on their needs
  • IU Health physician available 24/7
  • Ancillary Services (i.e. lab, imaging, respiratory therapy)
  • Case Management/Social Services
  • Discharge planning
  • Nutritional counseling
  • Pharmacy
  • Skilled nursing services such as wound care and IV therapy
  • Spiritual services (i.e. Chaplain)

Insurance Coverage

We accept many health insurance plans, including Medicare. The case manager will verify the details of your plan and discuss coverage with you prior to admission.