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IU Health North Hospital
4.7 out of 5 stars
Score is an average of all responses to care provider related questions on our nationally-recognized NRC Health Patient Experience Survey.
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Since 2005, IU Health North Hospital has been providing compassionate and superior care in a state-of-the-art facility that brings together physician offices, inpatient beds and operating rooms.
Introduction
IU Health North Hospital has provided leading family-centered care to Carmel and Hamilton County residents since 2005.
As a full-service hospital for adults and children with an attached medical office building, IU Health North Hospital brings together physician offices, inpatient beds and operating rooms in a state-of-the-art facility where compassionate caregivers provide superior patient treatment.
All patient rooms are private to optimize comfort for each individual and their family, and our wealth of services for adults and children ranges from cardiovascular and orthopedic care to maternity and cancer care.
As part of our commitment to fostering the health of our communities, we are proud to also offer the peace of mind that comes with the service and support of Riley Hospital for Children at IU Health’s nationally-recognized programs.
IU Health North takes seriously, through rich community involvement, IU Health’s pledge to enrich the lives of those we serve through a variety of free screenings and seminars, which provide members of our community the tools needed to live a healthier, more active life.
Introduction
IU Health North Hospital has provided leading family-centered care to Carmel and Hamilton County residents since 2005.
As a full-service hospital for adults and children with an attached medical office building, IU Health North Hospital brings together physician offices, inpatient beds and operating rooms in a state-of-the-art facility where compassionate caregivers provide superior patient treatment.
All patient rooms are private to optimize comfort for each individual and their family, and our wealth of services for adults and children ranges from cardiovascular and orthopedic care to maternity and cancer care.
As part of our commitment to fostering the health of our communities, we are proud to also offer the peace of mind that comes with the service and support of Riley Hospital for Children at IU Health’s nationally-recognized programs.
IU Health North takes seriously, through rich community involvement, IU Health’s pledge to enrich the lives of those we serve through a variety of free screenings and seminars, which provide members of our community the tools needed to live a healthier, more active life.
Information
Parking Instructions
Free valet parking is available for patients and guests at IU Health North Hospital's entrance B (north). The covered drop-off area makes it a pleasant experience, rain or shine. No gratuities accepted.
If you do not wish to utilize valet, patients may be dropped off at either of IU Health North Hospital’s main entrances—entrance C (south) and entrance B (north)—or as directed on the pre-visit information from your doctor’s office. Both entrances are on the hospital’s first floor, take you directly into the atrium and offer covered drop-off locations.
Parking at IU Health North Hospital is free, with surface parking lots conveniently located near each entrance to help patients and visitors get to their destinations quickly. Once inside the hospital, our team at the Welcome Desk will be happy to help you and answer any questions.
Visitor Information
We understand that family and friends are important to the healing process. That’s why we have an open visitation policy, encouraging visitors to spend as much time in the room as you'd like, including overnight stays.
If you need help limiting visitors, we are happy to provide assistance and support. Some hospital areas have limited access, and if applicable, these restrictions will be discussed with you when you arrive.
IU Health North Hospital's entry doors are locked from 9 pm until 6 am. During these hours, please push the intercom button (located at each entrance), and a security team member will unlock the door.
Children
Children younger than age 14 must be accompanied by an adult, other than the patient, at all times. Some units may require health screens or have other limitations on children visiting. In general, it is a good idea to check with a guest relations team member before bringing a child as a visitor.
If You Are Sick
For your protection, people should not visit if they are sick, especially if they have a sore throat, cold or fever.
Prohibited Activities
- Smoking is not allowed in any IU Health building or on the grounds
- All IU Health facilities are alcohol and drug-free
- No one, other than IU Health Security Officers or on-duty Law Enforcement Officers, may carry or have in their possession a firearm or weapon while in a IU Health facility
Law enforcement officers should check in with IU Health Security if they plan to carry on premises.
Tell Us About Your Experience
Listening to our patients and their families helps us understand their experiences at IU Health hospitals so we can serve them even better. We encourage patients and their families to take a moment to provide feedback and suggestions for how we could improve our service.
Information
Parking Instructions
Free valet parking is available for patients and guests at IU Health North Hospital's entrance B (north). The covered drop-off area makes it a pleasant experience, rain or shine. No gratuities accepted.
If you do not wish to utilize valet, patients may be dropped off at either of IU Health North Hospital’s main entrances—entrance C (south) and entrance B (north)—or as directed on the pre-visit information from your doctor’s office. Both entrances are on the hospital’s first floor, take you directly into the atrium and offer covered drop-off locations.
Parking at IU Health North Hospital is free, with surface parking lots conveniently located near each entrance to help patients and visitors get to their destinations quickly. Once inside the hospital, our team at the Welcome Desk will be happy to help you and answer any questions.
Visitor Information
We understand that family and friends are important to the healing process. That’s why we have an open visitation policy, encouraging visitors to spend as much time in the room as you'd like, including overnight stays.
If you need help limiting visitors, we are happy to provide assistance and support. Some hospital areas have limited access, and if applicable, these restrictions will be discussed with you when you arrive.
IU Health North Hospital's entry doors are locked from 9 pm until 6 am. During these hours, please push the intercom button (located at each entrance), and a security team member will unlock the door.
Children
Children younger than age 14 must be accompanied by an adult, other than the patient, at all times. Some units may require health screens or have other limitations on children visiting. In general, it is a good idea to check with a guest relations team member before bringing a child as a visitor.
If You Are Sick
For your protection, people should not visit if they are sick, especially if they have a sore throat, cold or fever.
Prohibited Activities
- Smoking is not allowed in any IU Health building or on the grounds
- All IU Health facilities are alcohol and drug-free
- No one, other than IU Health Security Officers or on-duty Law Enforcement Officers, may carry or have in their possession a firearm or weapon while in a IU Health facility
Law enforcement officers should check in with IU Health Security if they plan to carry on premises.
Tell Us About Your Experience
Listening to our patients and their families helps us understand their experiences at IU Health hospitals so we can serve them even better. We encourage patients and their families to take a moment to provide feedback and suggestions for how we could improve our service.
Hospital Map
Download our facility map for IU Health North Hospital to help you locate the main entrances, emergency entrances, guest services desk and other available amenities.
Download Hospital Map (PDF)
Amenities
We want to do everything we can to make you and your guests feel safe and comfortable while you are in our care.
Wheelchairs
Our team of guest relations representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our associates for assistance or visit the Welcome Desk.
Places to Eat in the Hospital
Shown below are the dining options on the premises at IU Health North Hospital available to patients, families and guests. If you would like to get a breath of fresh air, there are many restaurants nearby. Please visit the Welcome Desk for a full list of dining options near the hospital and to get directions.
Atrio
Daily specials include gourmet soups, pizza, fresh seafood, desserts. A salad bar, made-to-order grill and fresh fruits and vegetables are available daily. Located in the atrium on the first floor of the hospital.
Monday-Fridays, 6:30 am - 12:30 am Weekends, 6:30 am - 3:30 pm
Room Service
Patients staying at the hospital may choose from the Atrio menu and have their meals delivered right to their room. Dietary restrictions can be checked by the operator. Family members and other guests may also order room service meals from Atrio, at an additional charge. Call 317.688.2263. Meals are typically delivered within the hour.
Monday through Sunday, 6 am - 9:30 pm
Coffee Bar
Features quick and light dining options, such as coffees, teas, pastries, sandwiches and salads. Located in the atrium on the first floor of the hospital.
Monday through Friday, 7 am - 4 pm Closed weekends
Riley Cheer Guild Gift Shop
The Riley Cheer Guild Gift Shop is located in the atrium, near the laboratory waiting area on the first floor of the hospital. The gift shop offers unique gifts for all ages, including jewelry, home décor and clothes, as well as a selection of flowers, balloons, cards, snacks and drinks.
Proceeds from the Riley Cheer Guild Gift Shop benefit philanthropy at IU Health North Hospital.
Monday through Friday, 9 am - 5 pm
Lactation Room
A lactation room is also available during gift shop operating hours.
The Riley Cheer Guild Gift Shop can be reached at 317.688.4952.
Internet Services
IU Health North Hospital is pleased to provide complimentary wireless Internet access for you, your family and guests. The wireless network is available 24/7 in all areas of our hospital. There’s also a computer with online access in most of our patient rooms. Please note that IU Health cannot provide technical help for your device or connecting to the network.
ATMs
An ATM is located on the first floor at the north end of the atrium.
Mail Service
Outgoing Mail
A mailbox is located on the first floor in the atrium next to the Welcome Desk.
Incoming Mail
Patients may receive mail while staying at IU Health North Hospital. Anyone sending mail to a patient should address the envelope as follows:
Patient name, room number, and unit where patient is staying
IU Health North Hospital
11700 N. Meridian St.
Carmel, IN 46032
If mail arrives after you leave the hospital, we will forward it to your home address.
Deliveries
Flowers and gifts may be delivered to the Welcome Desk at IU Health North Hospital. Hospital volunteers deliver these items to patient rooms.
Hours for Accepting Deliveries
Monday through Friday, 5:30 am - 9 pm Weekends, 8 am - 6:30 pm
Items Not Allowed
For the safety of our patients and staff, latex balloons are not allowed in the hospital, though Mylar balloons are permitted. In addition, poinsettias are not permitted at IU Health North Hospital.
Deliveries for Non-Disclosure Patients
For a variety of reasons, some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot say that you are a patient at the hospital or accept any deliveries.
Amenities
We want to do everything we can to make you and your guests feel safe and comfortable while you are in our care.
Wheelchairs
Our team of guest relations representatives and hospital volunteers will be happy to get you a wheelchair when you arrive at the hospital. Please ask any of our associates for assistance or visit the Welcome Desk.
Places to Eat in the Hospital
Shown below are the dining options on the premises at IU Health North Hospital available to patients, families and guests. If you would like to get a breath of fresh air, there are many restaurants nearby. Please visit the Welcome Desk for a full list of dining options near the hospital and to get directions.
Atrio
Daily specials include gourmet soups, pizza, fresh seafood, desserts. A salad bar, made-to-order grill and fresh fruits and vegetables are available daily. Located in the atrium on the first floor of the hospital.
Monday-Fridays, 6:30 am - 12:30 am Weekends, 6:30 am - 3:30 pm
Room Service
Patients staying at the hospital may choose from the Atrio menu and have their meals delivered right to their room. Dietary restrictions can be checked by the operator. Family members and other guests may also order room service meals from Atrio, at an additional charge. Call 317.688.2263. Meals are typically delivered within the hour.
Monday through Sunday, 6 am - 9:30 pm
Coffee Bar
Features quick and light dining options, such as coffees, teas, pastries, sandwiches and salads. Located in the atrium on the first floor of the hospital.
Monday through Friday, 7 am - 4 pm Closed weekends
Riley Cheer Guild Gift Shop
The Riley Cheer Guild Gift Shop is located in the atrium, near the laboratory waiting area on the first floor of the hospital. The gift shop offers unique gifts for all ages, including jewelry, home décor and clothes, as well as a selection of flowers, balloons, cards, snacks and drinks.
Proceeds from the Riley Cheer Guild Gift Shop benefit philanthropy at IU Health North Hospital.
Monday through Friday, 9 am - 5 pm
Lactation Room
A lactation room is also available during gift shop operating hours.
The Riley Cheer Guild Gift Shop can be reached at 317.688.4952.
Internet Services
IU Health North Hospital is pleased to provide complimentary wireless Internet access for you, your family and guests. The wireless network is available 24/7 in all areas of our hospital. There’s also a computer with online access in most of our patient rooms. Please note that IU Health cannot provide technical help for your device or connecting to the network.
ATMs
An ATM is located on the first floor at the north end of the atrium.
Mail Service
Outgoing Mail
A mailbox is located on the first floor in the atrium next to the Welcome Desk.
Incoming Mail
Patients may receive mail while staying at IU Health North Hospital. Anyone sending mail to a patient should address the envelope as follows:
Patient name, room number, and unit where patient is staying
IU Health North Hospital
11700 N. Meridian St.
Carmel, IN 46032
If mail arrives after you leave the hospital, we will forward it to your home address.
Deliveries
Flowers and gifts may be delivered to the Welcome Desk at IU Health North Hospital. Hospital volunteers deliver these items to patient rooms.
Hours for Accepting Deliveries
Monday through Friday, 5:30 am - 9 pm Weekends, 8 am - 6:30 pm
Items Not Allowed
For the safety of our patients and staff, latex balloons are not allowed in the hospital, though Mylar balloons are permitted. In addition, poinsettias are not permitted at IU Health North Hospital.
Deliveries for Non-Disclosure Patients
For a variety of reasons, some patients choose to keep their stay in the hospital private. If you have asked us to not tell anyone that you are here by registering as a “non-disclosure” or “no information” patient, our team cannot say that you are a patient at the hospital or accept any deliveries.
Places to Stay
There are several hotels in the area, including those listed below. Some offer discounts for family and guests of hospital patients. Please contact the Welcome Desk at 317.688.2042 for more information.
Note: The rates below do not include tax, are subject to blackout dates and may change without notice.
Comfort Inn
10201 North Meridian St.
Indianapolis, IN 46280
Phone
Amenities:
$83.99
Newly renovated
Complimentary breakfast
Indoor heated pool
Drury Plaza Hotel Indianapolis Carmel
9625 North Meridian St.
Indianapolis, IN 462890
Phone
Amenities:
$110
Complimentary hot breakfast buffet
Complimentary 7-day/week hot food/cold drink "kickback" (5:30 - 7 pm)
Fairfield Inn & Suites
1335 West Main St.
Carmel, IN 46032
Phone
Amenities:
$123.00
Complimentary breakfast, complimentary washer and dryer
Indoor pool & Fitness Center
Hampton Inn Carmel
12197 N Meridian St.
Carmel, IN 46032
Phone
Amenities:
$129.00
Complimentary breakfast
Indoor pool
Holiday Inn Indianapolis North Carmel
251 East Pennsylvania Pkwy.
Carmel, IN 46280
Phone
Amenities:
$99
Free shuttle service within five miles
Full-service restaurant, indoor pool
Homewood Suites Carmel/Indianapolis
11355 North Meridian St.
Carmel, IN 46032
Phone
Amenities:
$119
Complimentary hot breakfast
Evening social (Monday - Thursday)
Renaissance Indianapolis North
11925 North Meridian St.
Carmel, IN 46032
Phone
Amenities:
$179 (Monday-Saturday), $149 (Sunday - Monday)
Full restaurant in hotel
Indoor pool
Residence Inn by Marriott
11895 North Meridian St.
Carmel, IN 46032
Phone
Amenities:
Seasonal rate $99-$119
Complimentary hot breakfast buffet, indoor pool
Complimentary manager's social (Monday -Wednesday)
Staybridge Suites Indianapolis - Carmel
10675 North Pennsylvania St.
Indianapolis, IN 46280
Phone
Amenities:
$109
Complimentary hot breakfast daily
Complimentary evening social reception daily (Monday - Wednesday)
SpringHill Suites by Marriott
11855 N. Meridian St.
Carmel, IN 46032
317.846.1800
Phone
Amenities:
Seasonal rate $89-$109
Complimentary hot breakfast buffet
24-hour fitness center and indoor pool
Places to Stay
There are several hotels in the area, including those listed below. Some offer discounts for family and guests of hospital patients. Please contact the Welcome Desk at 317.688.2042 for more information.
Note: The rates below do not include tax, are subject to blackout dates and may change without notice.
Comfort Inn
10201 North Meridian St.
Indianapolis, IN 46280
Phone
Amenities:
$83.99
Newly renovated
Complimentary breakfast
Indoor heated pool
Drury Plaza Hotel Indianapolis Carmel
9625 North Meridian St.
Indianapolis, IN 462890
Phone
Amenities:
$110
Complimentary hot breakfast buffet
Complimentary 7-day/week hot food/cold drink "kickback" (5:30 - 7 pm)
Fairfield Inn & Suites
1335 West Main St.
Carmel, IN 46032
Phone
Amenities:
$123.00
Complimentary breakfast, complimentary washer and dryer
Indoor pool & Fitness Center
Hampton Inn Carmel
12197 N Meridian St.
Carmel, IN 46032
Phone
Amenities:
$129.00
Complimentary breakfast
Indoor pool
Holiday Inn Indianapolis North Carmel
251 East Pennsylvania Pkwy.
Carmel, IN 46280
Phone
Amenities:
$99
Free shuttle service within five miles
Full-service restaurant, indoor pool
Homewood Suites Carmel/Indianapolis
11355 North Meridian St.
Carmel, IN 46032
Phone
Amenities:
$119
Complimentary hot breakfast
Evening social (Monday - Thursday)
Renaissance Indianapolis North
11925 North Meridian St.
Carmel, IN 46032
Phone
Amenities:
$179 (Monday-Saturday), $149 (Sunday - Monday)
Full restaurant in hotel
Indoor pool
Residence Inn by Marriott
11895 North Meridian St.
Carmel, IN 46032
Phone
Amenities:
Seasonal rate $99-$119
Complimentary hot breakfast buffet, indoor pool
Complimentary manager's social (Monday -Wednesday)
Staybridge Suites Indianapolis - Carmel
10675 North Pennsylvania St.
Indianapolis, IN 46280
Phone
Amenities:
$109
Complimentary hot breakfast daily
Complimentary evening social reception daily (Monday - Wednesday)
SpringHill Suites by Marriott
11855 N. Meridian St.
Carmel, IN 46032
317.846.1800
Phone
Amenities:
Seasonal rate $89-$109
Complimentary hot breakfast buffet
24-hour fitness center and indoor pool
Medical Services
Breast Care
We work together with you to provide a full range of breast services, with you as the center of our focus.
Cancer
Cancer care includes a variety of treatments, systematic therapies, surgery and clinical trials.
Critical Care
Critical care is for patients who need life support, around-the-clock care and other specialized medicine during serious illness or traumatic injury.
Ear, Nose & Throat
Otolaryngologists (ENT specialists) diagnose and treat disorders of the ear, nose and throat, including tumors of the head and neck.
Maternity
Maternity services provide medical and other support for mother and baby throughout pregnancy and childbirth.
Ancillary Services
Retail Pharmacy
Pharmacy services, including prescription refills, are available at IU Health North Hospital. You can contact our pharmacy at 317.688.3035 or visit the Pharmacy page to learn more about our services.
Pharmacy Hours:
Monday – Friday, 7 am – 6 pm
Saturday, 8 am – 2 pm
Therapy Dog Support Program
Both pediatric and adult patients are welcome to request visits from our therapy dogs. To request a visit while you’re a patient at IU Health North Hospital, please contact our Guest Relations team at the first floor Welcome Desk. You may stop by in person or call 317.688.2042.
Each therapy dog and its handler are certified through a national program. They are specially trained and tested to make sure the dogs interact safely with patients of all ages. Once certified, the handlers must complete volunteer training at IU Health North Hospital before their dogs may visit patients.
Parenting Support
Indiana University Health North Hospital is pleased to offer several support opportunities for new parents. Our support groups cover a wide range of topics including breastfeeding, postpartum depression and raising a toddler. Additionally, we offer groups for new mothers looking to share advice with one another. Our support groups meet weekly and are complimentary (free). Participants are welcome to attend as many or as few sessions as they would like. All support groups meet on the first floor of IU Health North Hospital. Please ask for directions at the Welcome Desk.
Ancillary Services
Retail Pharmacy
Pharmacy services, including prescription refills, are available at IU Health North Hospital. You can contact our pharmacy at 317.688.3035 or visit the Pharmacy page to learn more about our services.
Pharmacy Hours:
Monday – Friday, 7 am – 6 pm
Saturday, 8 am – 2 pm
Therapy Dog Support Program
Both pediatric and adult patients are welcome to request visits from our therapy dogs. To request a visit while you’re a patient at IU Health North Hospital, please contact our Guest Relations team at the first floor Welcome Desk. You may stop by in person or call 317.688.2042.
Each therapy dog and its handler are certified through a national program. They are specially trained and tested to make sure the dogs interact safely with patients of all ages. Once certified, the handlers must complete volunteer training at IU Health North Hospital before their dogs may visit patients.
Parenting Support
Indiana University Health North Hospital is pleased to offer several support opportunities for new parents. Our support groups cover a wide range of topics including breastfeeding, postpartum depression and raising a toddler. Additionally, we offer groups for new mothers looking to share advice with one another. Our support groups meet weekly and are complimentary (free). Participants are welcome to attend as many or as few sessions as they would like. All support groups meet on the first floor of IU Health North Hospital. Please ask for directions at the Welcome Desk.