CPAP & Breathing Devices

We provide a one-stop breathing device experience with easy access to products like CPAP and personalized delivery.

When needing CPAP (Continuous Positive Airway Pressure) or breathing device assistance, IU Health Sleep Apnea Education Centers are your partners to ensure a smooth transition and provide accessible, customized delivery right to your doorstep.

IU Health Sleep Apnea Education Centers provide a one-stop breathing device experience with easy access to products and personalized delivery. We are proud of our high compliance rate ensuring our patients are receiving the benefits they need from their breathing device routine.

Some of the most common breathing devices to treat sleep disorders include:

Continuous Positive Airway Pressure (CPAP)

CPAP treatment uses a gentle air flow to keep your breathing passages open while you sleep. Components include a mask that fits over your nose (or nose and mouth) and a machine that blows air through a tube connected to the mask.

Bilevel positive airway pressure device (BiPAP)

This machine works like CPAP with one major difference. Instead of delivering air at a constant pressure, it supplies a higher pressure when you breathe in and a lower pressure when you breathe out. This feature helps if you find it hard to breathe while using CPAP.

Auto-adjusting positive airway pressure (AutoPAP)

This device is like CPAP except that it monitors the resistance in your breathing and adjusts air pressure throughout the night. In this way it maintains the minimum pressure to keep your airways open.

Adaptive servo ventilation

Like PAP devices, this treatment for central sleep apnea and complex sleep apnea (combination of obstructive and central sleep apnea) uses a mask connected by tubing to a machine. However, it uses different processes and calculations to keep your breathing stable throughout the night. Adaptive servo ventilation reacts in real time to changes in your breathing rate and the volumes of air that you inhale and exhale.

Understanding CPAP & Breathing Devices

IU Health Sleep Apnea Education Centers provide a one-stop breathing device experience with easy access to products and personalized delivery. We are proud of our high compliance rate ensuring our patients are receiving the benefits they need from their breathing device routine.

Some of the most common breathing devices to treat sleep disorders include:

Continuous Positive Airway Pressure (CPAP)

CPAP treatment uses a gentle air flow to keep your breathing passages open while you sleep. Components include a mask that fits over your nose (or nose and mouth) and a machine that blows air through a tube connected to the mask.

Bilevel positive airway pressure device (BiPAP)

This machine works like CPAP with one major difference. Instead of delivering air at a constant pressure, it supplies a higher pressure when you breathe in and a lower pressure when you breathe out. This feature helps if you find it hard to breathe while using CPAP.

Auto-adjusting positive airway pressure (AutoPAP)

This device is like CPAP except that it monitors the resistance in your breathing and adjusts air pressure throughout the night. In this way it maintains the minimum pressure to keep your airways open.

Adaptive servo ventilation

Like PAP devices, this treatment for central sleep apnea and complex sleep apnea (combination of obstructive and central sleep apnea) uses a mask connected by tubing to a machine. However, it uses different processes and calculations to keep your breathing stable throughout the night. Adaptive servo ventilation reacts in real time to changes in your breathing rate and the volumes of air that you inhale and exhale.

Watch: How to Get Started with Your CPAP Device

Watch this 3-minute video to learn how to set up your CPAP device. In the video, our respiratory therapist will answer common questions about the CPAP set-up process.

Watch: How to Adjust Humidity on Your CPAP Device

Have questions about adjusting humidity on your CPAP device? In this video, learn how to set the humidity and adjust the settings on your CPAP device.

CPAP Supply Replacement

We’re committed to making your sleep apnea therapy as comfortable and effective as possible. Thanks to our Wellness Check-in program with ResMed ReSupply, we’ve made optimizing your therapy and replacing your CPAP supplies easy, fast, and worry-free.

Replacing your CPAP supplies regularly is an important part of maximizing your therapy. Seven in 10 CPAP patients say they sleep better after replacing their supplies.

Keeping track of when to order new supplies can be confusing, as some CPAP supplies should be replaced more frequently than others. Manufacturer guidelines suggest that you replace your mask, filters and tubing, every 3 months. Please check with your insurance to see what their protocol is for PAP supplies. You are responsible for any deductible or co-pay amounts not covered by your insurance.

We also understand that it’s not always convenient to reach out to us when you face challenges with your therapy. As part of your Wellness Check-in, we will also ask how you are doing and how satisfied you are with your treatment. This service will give you the ability to order and receive your sleep therapy supplies with greater ease. It will also allow you to tell us any issues you may be having with your equipment and therapy for quick resolution.

How to Reorder & When to Reorder

With our resupply program, we not only support you in your therapy, we become your resupply calendar.

Here’s what to expect:

  • When it’s time to replace your supplies, you’ll receive a phone call and/or an e-mail from our helpful phone guide to the number/e-mail you provided to us during your set-up.
  • You will be asked a series of questions on how you’re doing with your therapy and the condition of your equipment.
  • Based on your responses and depending on your insurance eligibility for new supplies, we’ll process your request accordingly.

That’s it.

If you have any trouble during the phone call, simply say “customer service” to be transferred to a live person. If you would like to change how you receive your resupply notifications or request your supplies electronically, you can log into your ResMed account at using your 10 digit phone number and 4 digit birth year to update your communication preferences.

If you miss a call, need to return a call for supplies or have any questions or concerns please contact us at:

CPAP Troubleshooting & Cleaning Recommendations

If your machine won’t turn on:

Unplug the machine and plug back in. If the machine still doesn’t turn on, contact us. Your machine has a 2 year warranty.

If your machine fell off your nightstand:

If there is water still in the chamber, unplug the machine and do not plug back in until the unit is dry. If the machine doesn’t power on, contact us.

If there is water in your tubing:

If your room is cold, the humidified air hits the colder room temperature and cools causing the ‘rain out’. Below are some tips to help:

  • Raise the temperature of your bedroom at night
  • Run the tubing beneath your blankets to keep it warm
  • Turn your humidity level down (watch how-to adjust humidity video)
  • Increase the tube temperature

Cleaning recommendations

Hand wash with warm, soapy water and air dry all supplies. Discard filter when dirty.

  • Daily: Wash cushion/pillow. Empty water chamber.
  • Weekly: Wash tubing, water chamber, and mask.

For more information, download our resources for PAP Masks, Cleaning, Troubleshooting and Humidity.

Traveling with PAP Device

  • Always take your PAP device with you if you should be away overnight.
  • It is safe to send your PAP device through airport security. Use as a carry on only!
  • Battery power packs, dc adapters and converters may be available for your device.
  • PAP devices supplied by IU Health Sleep Apnea Education Centers are compatible with AC Power 100-240V, 50-60Hz, therefore when traveling overseas you will need the specific outlet adaptor for that country.
  • Never travel with your PAP device with water in the water chamber.

Please contact IU Health Sleep Apnea Education Center with questions.

About ResMed and MyAir

At IU Health, we partner with ResMed for your breathing device and resupply needs. We encourage all of our patients to sign up with ResMed’s myAir. myAir is a support program that enables you to track your sleep therapy with your ResMed CPAP devices. You can create an account online or download from the Apple Store or Google Play store.

What to Expect with CPAP & Other Breathing Devices

Watch: How to Get Started with Your CPAP Device

Watch this 3-minute video to learn how to set up your CPAP device. In the video, our respiratory therapist will answer common questions about the CPAP set-up process.

Watch: How to Adjust Humidity on Your CPAP Device

Have questions about adjusting humidity on your CPAP device? In this video, learn how to set the humidity and adjust the settings on your CPAP device.

CPAP Supply Replacement

We’re committed to making your sleep apnea therapy as comfortable and effective as possible. Thanks to our Wellness Check-in program with ResMed ReSupply, we’ve made optimizing your therapy and replacing your CPAP supplies easy, fast, and worry-free.

Replacing your CPAP supplies regularly is an important part of maximizing your therapy. Seven in 10 CPAP patients say they sleep better after replacing their supplies.

Keeping track of when to order new supplies can be confusing, as some CPAP supplies should be replaced more frequently than others. Manufacturer guidelines suggest that you replace your mask, filters and tubing, every 3 months. Please check with your insurance to see what their protocol is for PAP supplies. You are responsible for any deductible or co-pay amounts not covered by your insurance.

We also understand that it’s not always convenient to reach out to us when you face challenges with your therapy. As part of your Wellness Check-in, we will also ask how you are doing and how satisfied you are with your treatment. This service will give you the ability to order and receive your sleep therapy supplies with greater ease. It will also allow you to tell us any issues you may be having with your equipment and therapy for quick resolution.

How to Reorder & When to Reorder

With our resupply program, we not only support you in your therapy, we become your resupply calendar.

Here’s what to expect:

  • When it’s time to replace your supplies, you’ll receive a phone call and/or an e-mail from our helpful phone guide to the number/e-mail you provided to us during your set-up.
  • You will be asked a series of questions on how you’re doing with your therapy and the condition of your equipment.
  • Based on your responses and depending on your insurance eligibility for new supplies, we’ll process your request accordingly.

That’s it.

If you have any trouble during the phone call, simply say “customer service” to be transferred to a live person. If you would like to change how you receive your resupply notifications or request your supplies electronically, you can log into your ResMed account at using your 10 digit phone number and 4 digit birth year to update your communication preferences.

If you miss a call, need to return a call for supplies or have any questions or concerns please contact us at:

CPAP Troubleshooting & Cleaning Recommendations

If your machine won’t turn on:

Unplug the machine and plug back in. If the machine still doesn’t turn on, contact us. Your machine has a 2 year warranty.

If your machine fell off your nightstand:

If there is water still in the chamber, unplug the machine and do not plug back in until the unit is dry. If the machine doesn’t power on, contact us.

If there is water in your tubing:

If your room is cold, the humidified air hits the colder room temperature and cools causing the ‘rain out’. Below are some tips to help:

  • Raise the temperature of your bedroom at night
  • Run the tubing beneath your blankets to keep it warm
  • Turn your humidity level down (watch how-to adjust humidity video)
  • Increase the tube temperature

Cleaning recommendations

Hand wash with warm, soapy water and air dry all supplies. Discard filter when dirty.

  • Daily: Wash cushion/pillow. Empty water chamber.
  • Weekly: Wash tubing, water chamber, and mask.

For more information, download our resources for PAP Masks, Cleaning, Troubleshooting and Humidity.

Traveling with PAP Device

  • Always take your PAP device with you if you should be away overnight.
  • It is safe to send your PAP device through airport security. Use as a carry on only!
  • Battery power packs, dc adapters and converters may be available for your device.
  • PAP devices supplied by IU Health Sleep Apnea Education Centers are compatible with AC Power 100-240V, 50-60Hz, therefore when traveling overseas you will need the specific outlet adaptor for that country.
  • Never travel with your PAP device with water in the water chamber.

Please contact IU Health Sleep Apnea Education Center with questions.

About ResMed and MyAir

At IU Health, we partner with ResMed for your breathing device and resupply needs. We encourage all of our patients to sign up with ResMed’s myAir. myAir is a support program that enables you to track your sleep therapy with your ResMed CPAP devices. You can create an account online or download from the Apple Store or Google Play store.

Patient Stories for CPAP & Breathing Devices

Guidelines for Resupply

Your positive airway pressure (PAP) equipment is an important investment in your sleep health. Your system will work best with proper maintenance, which involves the replacement of certain parts at certain times.

Resources

Guidelines for Resupply

Your positive airway pressure (PAP) equipment is an important investment in your sleep health. Your system will work best with proper maintenance, which involves the replacement of certain parts at certain times.