Destination Services

Top-ranked care for patients all over the world

International Cancer

Indiana University Health is committed to providing patients with world-class medical care and support services.  

One of the largest and most comprehensive academic healthcare systems in the United States, IU Health is internationally recognized for strong medical innovation and clinical leadership in multiple specialties. 

In addition to our expert medical treatment, we provide compassionate care in a welcoming environment for patients traveling to us from anywhere in the world. 

Thanks to our partnership with Indiana University School of Medicine, the largest medical school in the U.S., our physicians have access to the most advanced treatment options and cutting edge therapies available. 

Our state-of-the-art care is matched by our commitment to patient service. We offer an individualized approach designed to meet the special needs of our patients at every stage of their visit to IU Health.

Request Information About Destination Services

Submitting...

Thank you for your submission. A Destination Services Clinical Coordinator will respond to your inquiry within 1-2 business days.

We are fully committed to excellence in both patient care and patient service. Our experienced and compassionate clinical coordinators are dedicated to assisting patients and their families with every aspect of their visit. Here is a partial list of services we provide for our Destination Services patients.

Scheduling and Navigation

  • Identify best physician to meet the specific clinical needs of the patient
  • Schedule all necessary medical appointments to accommodate the individual patient timeframe
  • Provide escort services to appointments and assist with the registration process

Financial and Billing Support

  • Prepare an all-inclusive estimate of charges based on anticipated services 
  • Assist in payment arrangements 
  • Provide itemized summary of all medical services provided 

Communications

  • Available staff support for patients and their family from the start to finish of the visit with IU Health 
  • Assist in any specialized travel arrangements 
  • Facilitate communication between home physicians and IU Health physicians 
  • Serve as the primary point of contact for any future correspondence when the patient returns home 

Transportation and Accommodation

Prior to arrival, we will help find accommodations for each patient and their family. Patients will have access to discounted hotel rates in Indianapolis via the ProCare Network. Call +1.317.974.2039 for assistance (available 24 hours a day, seven days per week) or visit their site.

We will also arrange for general transportation needs upon request and ambulance ground transport, if necessary.

Our Expert Team

Patient Service

We are fully committed to excellence in both patient care and patient service. Our experienced and compassionate clinical coordinators are dedicated to assisting patients and their families with every aspect of their visit. Here is a partial list of services we provide for our Destination Services patients.

Scheduling and Navigation

  • Identify best physician to meet the specific clinical needs of the patient
  • Schedule all necessary medical appointments to accommodate the individual patient timeframe
  • Provide escort services to appointments and assist with the registration process

Financial and Billing Support

  • Prepare an all-inclusive estimate of charges based on anticipated services 
  • Assist in payment arrangements 
  • Provide itemized summary of all medical services provided 

Communications

  • Available staff support for patients and their family from the start to finish of the visit with IU Health 
  • Assist in any specialized travel arrangements 
  • Facilitate communication between home physicians and IU Health physicians 
  • Serve as the primary point of contact for any future correspondence when the patient returns home 

Transportation and Accommodation

Prior to arrival, we will help find accommodations for each patient and their family. Patients will have access to discounted hotel rates in Indianapolis via the ProCare Network. Call +1.317.974.2039 for assistance (available 24 hours a day, seven days per week) or visit their site.

We will also arrange for general transportation needs upon request and ambulance ground transport, if necessary.

Our Expert Team

Services

We understand our patients traveling from outside the country have unique and specific needs. Our clinical coordinators are ready to help meet those needs and provide an exceptional experience at IU Health for patients and their families. Here is a partial list of our concierge services available for International patients. 

  • Beginning-to-end case management personally handled by a clinical coordinator 
  • Arrange interpretation services for each visit 
  • Assist with securing bank accounts, cell phones or car rental
  • Provide cultural, religious, restaurant/grocery and other lifestyle resources  
  • Navigate cultural dynamics with the with teams of providers and clinicians

Travel and Transportation

The Indianapolis International Airport (IND) is the closest international airport, located approximately 20 minutes west of downtown Indianapolis and the IU Health campus.

About Indianapolis

Indianapolis is a metropolitan city with many cultural options to take advantage of. It is home to a thriving restaurant scene, exciting sports venues and many museums. There is also a selection of churches, temples and mosques within 20 minutes of the downtown IU Health campus. To learn more about Indianapolis, view the Visit Indy site.

Visa

We will provide the necessary documentation to expedite the processing of the patient’s visa to travel to Indianapolis.

International Gettingstarted

International Patients

Services

We understand our patients traveling from outside the country have unique and specific needs. Our clinical coordinators are ready to help meet those needs and provide an exceptional experience at IU Health for patients and their families. Here is a partial list of our concierge services available for International patients. 

  • Beginning-to-end case management personally handled by a clinical coordinator 
  • Arrange interpretation services for each visit 
  • Assist with securing bank accounts, cell phones or car rental
  • Provide cultural, religious, restaurant/grocery and other lifestyle resources  
  • Navigate cultural dynamics with the with teams of providers and clinicians

Travel and Transportation

The Indianapolis International Airport (IND) is the closest international airport, located approximately 20 minutes west of downtown Indianapolis and the IU Health campus.

About Indianapolis

Indianapolis is a metropolitan city with many cultural options to take advantage of. It is home to a thriving restaurant scene, exciting sports venues and many museums. There is also a selection of churches, temples and mosques within 20 minutes of the downtown IU Health campus. To learn more about Indianapolis, view the Visit Indy site.

Visa

We will provide the necessary documentation to expedite the processing of the patient’s visa to travel to Indianapolis.

International Gettingstarted

Clinical Coordinators

Our clinical coordinators are ready to help meet needs and provide an exceptional experience at IU Health for patients and their families.