- In The Community
- Mission, Vision & Values
- Magnet Designation
- Patient Rights & Responsibilities
Volunteers are an integral thread in assisting Indiana University Health North Hospital achieve its mission to provide exceptional care. It is not necessary for you to have worked in a hospital or volunteered in a healthcare setting before. You need only a passion to serve others, and a commitment to helping IU Health North Hospital make each and every guest's visit exceptional.
Our Culture of Service
As an integral part of IU Health North Hospital, all IU Health North volunteers must be aware of our culture of service and our passionate commitment to exceeding the expectations of those we serve. This commitment is only strengthened through a set of core beliefs, our Maxims, that we believe must be practiced and observed every day to allow us to leave a positive lasting impression: Show Kindness. Connect Fully. Take Ownership. Create Joy. Do More.
Participating in the care of others requires a special commitment to provide impeccable service and create an experience for our guests that they will not forget.
Traditional and Student Volunteers: Anyone over 18 years of age and not in school is considered to be a traditional volunteer. Student volunteers 16-18 years of age may volunteer if we receive a letter of recommendation from someone other than a family member. College students may volunteer as well. All students must commit to working at least 72 total hours. Normally traditional volunteers serve during one, 3-hour shift per week. Based on openings, the student volunteer may do two or three, 3-hour shifts per week to reach the required 72 hours during the summer break.
For student volunteers, based on the shortening of summer breaks, our volunteer requirement of giving 72 hours may not necessarily be completed during June & July alone and may require an additional commitment before school ends, or once school begins in the fall, one night per week.
Team Member Volunteers: Full-time, part-time and supplemental team members of IU Health North Hospital are crucial to assisting IU Health North Hospital in providing exceptional care. If you have an interest in volunteering for IU Health North Hospital outside of your normal work hours and department, please contact us for more information.
Most volunteer positions at IU Health North Hospital require a minimum of a six-month commitment (minus family vacations, illness or other special situations), unless otherwise noted. We assign volunteers to a specific department, day and time to allow relationship building between team members and volunteers.
Departments Where Volunteers Have Served
Here are just a few of the departments that have utilized dedicated volunteers:
- Guest Relations
- Emergency Department
- Medical Staff Office
- PACU (Post Anesthesia Care Unit)
- Child Life
- Chaplain Services
- Shuttle Driving
The Application Process
- If you're interested in volunteering, please call or email the coordinator at 317.688.2927 or firstname.lastname@example.org to set up a time to learn more about the volunteer program, process and what your expectations are (informal interview).
- Any individual selected to volunteer at IU Health North Hospital must then complete the online application as well as successfully pass a background check, complete a health assessment (which may include a drug screen) and complete an orientation session. Ability to volunteer is contingent upon the successful completion of all components of the volunteer application process.
***Please note: During the application process, you will be required to enter your social security number to allow us to complete your mandatory background check. In addition, your social security number will remain on file in Volgistics, the online program used by IU Health to manage volunteer services. Security and privacy of customer data is Volgistrics number one priority. The Volgistics network uses 256-bit secured-socket layer (SSL) data encryption. This is the same level of encryption used in online banking, so you can be assured that your social security number and personal information is protected and confidential.
At IU Health North Hospital it is important to us that we match volunteers with the right opportunity. Throughout the application process we try to learn as much about you as possible to ensure that volunteer positions we have will match your needs and desires.
For More Information
If you would like more information about volunteering or have questions please contact us by email or call 317.688.2927.
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We look forward to hearing from you.