Supplier Diversity reflects IU Health’s commitment to our community by creating a level playing field for diverse business owners and promoting good financial stewardship through using a wider pool of qualified, cost-competitive suppliers for goods and services. We are committed to giving fair consideration to all vendors and work to ensure that certified minority-, women- and veteran-owned businesses have an equal opportunity to do business with IU Health. This includes:
For more details about IU Health’s efforts to develop relationships with diverse-owned businesses, contact supplierdiversity@iuhealth.org or 317.962.2166 with questions.
Supplier Diversity reflects IU Health’s commitment to our community by creating a level playing field for diverse business owners and promoting good financial stewardship through using a wider pool of qualified, cost-competitive suppliers for goods and services. We are committed to giving fair consideration to all vendors and work to ensure that certified minority-, women- and veteran-owned businesses have an equal opportunity to do business with IU Health. This includes:
For more details about IU Health’s efforts to develop relationships with diverse-owned businesses, contact supplierdiversity@iuhealth.org or 317.962.2166 with questions.
IU Health recently implemented a new automated vendor registration process focused on enhanced supply chain-vendor interaction. Supplier Portal provides a mechanism for the organization to review any company wishing to provide goods or services to IU Health, including upload of required documents, e.g. W-9 tax forms, certificates of insurance, diversity certifications, etc.
All vendors must register, even if they currently do business with IU Health. Once a vendor has been “validated” through Supplier Portal, they will receive more timely information concerning upcoming requests for proposal, be able to view the status of outstanding receivables, and maintain company account information. Current vendors will be required to register as part of the Supply Chain contract renewal/renegotiation process while potential new vendors should be directed to register here. Accounts Payable will no longer be accepting requests to add new vendors. If there are questions, please send an email to SupplierSupport@iuhealth.org.
Please note:
Effective January 4, 2021, IU Health is transitioning to Oracle as our ERP (Enterprise Resource Planning) system. This change will streamline our accounts payable process and replace our existing Lawson Supplier Portal with the new Oracle Supplier Portal. Please review the below attachments for important reminders and details regarding this conversion to the new system, including an introduction to the new Supplier Portal.
Review the workflow chart to help guide you through this process.
IU Health recently implemented a new automated vendor registration process focused on enhanced supply chain-vendor interaction. Supplier Portal provides a mechanism for the organization to review any company wishing to provide goods or services to IU Health, including upload of required documents, e.g. W-9 tax forms, certificates of insurance, diversity certifications, etc.
All vendors must register, even if they currently do business with IU Health. Once a vendor has been “validated” through Supplier Portal, they will receive more timely information concerning upcoming requests for proposal, be able to view the status of outstanding receivables, and maintain company account information. Current vendors will be required to register as part of the Supply Chain contract renewal/renegotiation process while potential new vendors should be directed to register here. Accounts Payable will no longer be accepting requests to add new vendors. If there are questions, please send an email to SupplierSupport@iuhealth.org.
Please note:
Effective January 4, 2021, IU Health is transitioning to Oracle as our ERP (Enterprise Resource Planning) system. This change will streamline our accounts payable process and replace our existing Lawson Supplier Portal with the new Oracle Supplier Portal. Please review the below attachments for important reminders and details regarding this conversion to the new system, including an introduction to the new Supplier Portal.
Review the workflow chart to help guide you through this process.
Due to the increased emphasis on patient safety and confidentiality in procedural areas, Indiana University Health has initiated a vendor registration process for representatives. All vendor representatives will be required to complete vendor registration through Vendormate. Vendors will register offsite and sign in and out using the badge stations at each facility.
Badge stage locations:
Download the 2005 Deficit Reduction Act.
Due to the increased emphasis on patient safety and confidentiality in procedural areas, Indiana University Health has initiated a vendor registration process for representatives. All vendor representatives will be required to complete vendor registration through Vendormate. Vendors will register offsite and sign in and out using the badge stations at each facility.
Badge stage locations:
Download the 2005 Deficit Reduction Act.
While on IU Health premises, vendors are subject to the same standards of conduct as IU Health staff. Vendors are expected to conduct themselves in a proper manner and be professional in appearance. No illegal substances or alcoholic beverages are allowed on IU Health property. IU Health is smoke-free. Smoking or the use of tobacco products of any kind is not permitted. Other vendor conduct includes:
Vendors shall not use wireless technologies—including cellular phones, wireless computers and other devices that may emit electromagnetic interference—in any patient care area. These devices may be used in administrative offices, non-patient care conference rooms, cafeterias and physician offices.
Do not offer gratuities, fees, gifts, services, loans, entertainment or other favors to IU Health staff with the intent to influence, even by appearance, a decision affecting IU Health or an IU Health patient.
Use the visitor parking areas closest to the facility you are visiting. Facility maps are available at all information desks. Fees for parking are the vendor's responsibility. Main entrance drives, delivery docks and other designated "No Parking" areas should not be used.
To assist employees in upholding IU Health's policy on Standards of Conduct for Business Practices, do not request pricing or related confidential information. All questions regarding IU Health policies, procedures and regulations concerning aspects of purchasing should be referred to IU Health Supply Chain Operations.
IU Health recognizes that vendors are important to our success. IU Health also acknowledges the training, knowledge and expertise that vendor representatives possess which contributes to the organization's ability to expedite procedures and thus facilitate desired patient outcomes. Vendors are asked to observe the following visitation policies:
Vendors are expected to schedule all on-site activity in advance. Vendor representatives are asked to sign in at the Vendormate badge station upon arrival and wear proper identification while in the facility. Vendor representatives on site without a IU Health visitor's badge will be asked by IU Health management or security personnel to leave the facility.
The presence of the representative in a procedural area will be scheduled at the request of the surgeon, anesthesiologist, department director, manager or a designee. Presence during an emergent procedure should be verified with the physician and department director, manager or a designee in lieu of a formal appointment.
Vendor representatives will only be allowed to be present during procedures upon completion of IU Health's vendor registration process.
Vendor representatives will be permitted in patient care areas only when deemed necessary and approved by department directors, managers or their designees. Representatives will be allowed to pass through a patient care area on a one-time basis when en route to scheduled, office-based appointments. Vendor presence in a patient care area should not be used as an authorization to conduct promotional activities with any physician, pharmacists, nurses or other employees present.
Physician and staff lounges are intended as private areas for breaks. Vendors should not enter these areas, out of respect for the clinical team.
Any products the vendor brings in will be removed upon departure from the facility, unless otherwise approved. Offering promotional items, including food, for the clinical team is highly discouraged since this practice can be viewed as a conflict of interest and indirectly impacts our cost of products and services.
At any point where the presence of the representative is deemed intrusive, he or she will be excused from the area, or facility. Any infractions of this policy or inappropriate behaviors will be addressed according to the policy.
Violations of the protocol outlined in this site will be reported to Indiana University Health Supply Chain Operations. A file of all complaints will be maintained in IU Health Supply Chain Operations, along with documentation of the notice of the corrective action taken. Any violation of these guidelines may result in one or more of the following consequences:
The sales representative, district manager and home office may receive a notice of violation from IU Health Supply Chain Operations.
IU Health Supply Chain Operations may suspend the vendor representative's privileges at IU Health for 60 days and send a notice of violation to the district manager and home office.
IU Health Supply Chain Operations may revoke the vendor representative's privileges at IU Health for 24 months, at which time the representative may contact IU Health Supply Chain Operations for reinstatement. Notice may also be sent to the district manager and home office.
While on IU Health premises, vendors are subject to the same standards of conduct as IU Health staff. Vendors are expected to conduct themselves in a proper manner and be professional in appearance. No illegal substances or alcoholic beverages are allowed on IU Health property. IU Health is smoke-free. Smoking or the use of tobacco products of any kind is not permitted. Other vendor conduct includes:
Vendors shall not use wireless technologies—including cellular phones, wireless computers and other devices that may emit electromagnetic interference—in any patient care area. These devices may be used in administrative offices, non-patient care conference rooms, cafeterias and physician offices.
Do not offer gratuities, fees, gifts, services, loans, entertainment or other favors to IU Health staff with the intent to influence, even by appearance, a decision affecting IU Health or an IU Health patient.
Use the visitor parking areas closest to the facility you are visiting. Facility maps are available at all information desks. Fees for parking are the vendor's responsibility. Main entrance drives, delivery docks and other designated "No Parking" areas should not be used.
To assist employees in upholding IU Health's policy on Standards of Conduct for Business Practices, do not request pricing or related confidential information. All questions regarding IU Health policies, procedures and regulations concerning aspects of purchasing should be referred to IU Health Supply Chain Operations.
IU Health recognizes that vendors are important to our success. IU Health also acknowledges the training, knowledge and expertise that vendor representatives possess which contributes to the organization's ability to expedite procedures and thus facilitate desired patient outcomes. Vendors are asked to observe the following visitation policies:
Vendors are expected to schedule all on-site activity in advance. Vendor representatives are asked to sign in at the Vendormate badge station upon arrival and wear proper identification while in the facility. Vendor representatives on site without a IU Health visitor's badge will be asked by IU Health management or security personnel to leave the facility.
The presence of the representative in a procedural area will be scheduled at the request of the surgeon, anesthesiologist, department director, manager or a designee. Presence during an emergent procedure should be verified with the physician and department director, manager or a designee in lieu of a formal appointment.
Vendor representatives will only be allowed to be present during procedures upon completion of IU Health's vendor registration process.
Vendor representatives will be permitted in patient care areas only when deemed necessary and approved by department directors, managers or their designees. Representatives will be allowed to pass through a patient care area on a one-time basis when en route to scheduled, office-based appointments. Vendor presence in a patient care area should not be used as an authorization to conduct promotional activities with any physician, pharmacists, nurses or other employees present.
Physician and staff lounges are intended as private areas for breaks. Vendors should not enter these areas, out of respect for the clinical team.
Any products the vendor brings in will be removed upon departure from the facility, unless otherwise approved. Offering promotional items, including food, for the clinical team is highly discouraged since this practice can be viewed as a conflict of interest and indirectly impacts our cost of products and services.
At any point where the presence of the representative is deemed intrusive, he or she will be excused from the area, or facility. Any infractions of this policy or inappropriate behaviors will be addressed according to the policy.
Violations of the protocol outlined in this site will be reported to Indiana University Health Supply Chain Operations. A file of all complaints will be maintained in IU Health Supply Chain Operations, along with documentation of the notice of the corrective action taken. Any violation of these guidelines may result in one or more of the following consequences:
The sales representative, district manager and home office may receive a notice of violation from IU Health Supply Chain Operations.
IU Health Supply Chain Operations may suspend the vendor representative's privileges at IU Health for 60 days and send a notice of violation to the district manager and home office.
IU Health Supply Chain Operations may revoke the vendor representative's privileges at IU Health for 24 months, at which time the representative may contact IU Health Supply Chain Operations for reinstatement. Notice may also be sent to the district manager and home office.
These requirements documents below describe the information security requirements for systems that will be storing or processing data on behalf of IU Health.
We have developed a series of documents to provide our vendors an understanding of what our requirements are for applicable technologies and processes. They discuss:
We understand that many of our vendors will be utilizing cloud-based infrastructure, APIs and services to provide solutions to us. These documents were written with that in mind.
Vendors that require access to IU Health systems and applications should work through their sponsoring department to complete a vendor access request. Please refer to the Vendor Access for IU Health Systems information in the IU Health Service Desk system for specific steps on requesting vendor access.
These requirements documents below describe the information security requirements for systems that will be storing or processing data on behalf of IU Health.
We have developed a series of documents to provide our vendors an understanding of what our requirements are for applicable technologies and processes. They discuss:
We understand that many of our vendors will be utilizing cloud-based infrastructure, APIs and services to provide solutions to us. These documents were written with that in mind.
Vendors that require access to IU Health systems and applications should work through their sponsoring department to complete a vendor access request. Please refer to the Vendor Access for IU Health Systems information in the IU Health Service Desk system for specific steps on requesting vendor access.
